rx570 help

[streetglider2006]

could someone smarter than myself please point me in the right direction?  i just built my first pc its a ryzen 5 3600xt with a sapphire light rx570 8gb and a msi b550 m pro vdh wifi mobo.  when it starts up it does what is pictured before the srcreen freezes and goes black. after a few seconds it comes back on and everything is fine.  it does it about 3 times on start up then it seems to be fine after a few minutes.  also im not sure if this is connected or not but i cant get any games  to launch from epic or steam.  they start and never make it to the main menu of the game before they crash, but xbox game pass games work fine. this is the first time i have really started to tinker with pcs and im at a loss with what to do.  Thanks in advance for any help given 

[kucharczykt]

It could be any number of things but I would reccomend reseting the bios making shure your drivers are up to date and reseting your pc in the Windows start menu. At best its just a Windows bug at worst its a baf gpu. If none of the software tricks I list or anyone else lists work try running your pc on a different boot drive. To test if your gpu is faulty take it out and run on integrated grafics if the problem continues its not your you its somthing else if taking the you out fixes it then I'm sorry to tell you that your gpu is probably bad. Try software/driver tricks before hardware trick because sofware is alot easyer to fix.

[Lepertum]

I'm having the exact same visual issues like you. Have you found a solution? My games launch and run fine, but when I'm gaming and then start watching Twitch through their app it crashes very often. It's a ROG Strix 570 in a completely new build except the 980 Pro SSD. Ran DDU already as I used the drive with an Nvidia GPU before, but it doesn't seem to help.  

[SAVE12HK]

do you have a bad hdmi cable?

[Lepertum]

1 hour ago, SAVE12HK said:

do you have a bad hdmi cable?

Just swapped it out but the issue returned straight away. 

 

Reset my Windows settings as well but no luck there either. 

 

Ran UserBenchmark as well if that tells anyone something: https://www.userbenchmark.com/UserRun/34701319

 

Also adding this screen from the Radeon software showing random 100% spikes while Windows does not show these. Is it just the software being glitchy? I'm running 20.9.1 as recommended. The newer 20.10 driver also had the same issues. 

[Lepertum]

Downgraded to the 18.50 drivers that came with the card, but it still refuses to run stable when under high load. 

 

Did a clean Windows install so that's also not the issue. 

 

Installed some of the ROG software that came with the card, maybe that provides some insight to someone. 

 

Thanks!

[streetglider2006]

My problem was a lemon GPU card. I tried multiple drivers even going back a year or more.  I had someone I work with take my pc home to look and and he installed his GPU( some nvidia don't remember what) and it ran fine in my pc, when he put my GPU  in his intel build it just bricked.  Fans turned on but no output at all.  Then he put it back in my rig and same thing even without drivers installed at all running factory windows drivers no out put.  Since I have no way to return the card Ill just have to buy a new one.