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Computer turning off waking from sleep

Gage G
By Gage G
in Troubleshooting
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Hello everyone! I just recently built a computer for my father but he told me it has started to do something weird. When the computer wakes up from a sleeping state, the fans will spin for a brief second, then the whole machine will shut off. I have scoured online for a solution but was unable to find anything that helps. The specs will be below, and let me know if there is anything else I need to provide to help with the troubleshooting process.

 

Ryzen 3900X

RTX 2070 Super

Corsair iCUE H100i 240 mm Radiator

EVGA 220-GA-0750-X1 Super Nova 750 Ga, 80 Plus Gold 750W

GigaByte x570 Aorus Pro Wifi

Samsung 970 Evo SSD

Corsair Vengeance LPX 32 GB (2x16GB)

NZXT H710 Case

 

 

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Posted

Will it ever come on? If he pushes the power button again does it then come on and boot?

Or is the only thing it will do is power up for a moment and turn back off as you described?

Below are some suggested tsing steps at this point.

  • Make sure all connectors and cables are plugged in securely, reseat if possible.
  • Make sure your RAM, CPU and GPU are plugged in securely, reseat if possible.
  • If the motherboard you're using has debug LEDs, check the error code and consult the motherboard manual to see what it means.
  • If you have a debug speaker connected to the motherboard, note the beep sequence and consult the motherboard manual or this thread to see what it means.
  • Try clearing your CMOS.
  • Try booting your computer with only a motherboard, CPU and one stick of RAM attached (if you don't have an integrated GPU, plug in your GPU as well ). 
  • Make sure your GPU works (if you have a dedicated one), try it in another computer if possible.
  • Make sure your RAM works, try it another computer if possible.

Daily driver (looking to upgrade mobo and cpu spring of 2021)   --- The only time I sort by price from high to low is when I am shopping for CPU's and GPU's (looking for a cheap i7-7700k though)
Mobo: ASRock Z170 Extreme7+  CPU: i7-6700K @ 4.6MHz OC  Cooling: Corsair H115i Hydro  Memory: TridentZ 32GB @ 3600MHz  GPU: EVGA 2070 FTW3 ULTRA+ (OC'd 50/300)  
PSU: Corsair HX850i   Storage: 980 Pro 1TB, 950 PRO 512Mb, (2)ADATA SU800 1TB  Keyboard: Logitech G910  Mouse: Logitech G502   Headset: Logitech G930 UPS: APC Pro 1500 S

Unraid box providing network routing, home automation services, and media services ( I love unraid!)

USB Key: SanDisk 16GB Ultra Fit  Mobo: Intel DX79SR Extreme+  CPU: i7-3820  Memory: 16Gb Kingston HyperX Predator  Storage: (cache)480gb Micron SSD (1)8TB HDD (1) 4TB HDD  
GPU: MSI GTX 1650 4GT LP OC (passed through to Emby)  NIC: Intel I350-T4 4-port Gb (passed through to PFSense)  UPS: APC PRO 1000
Docker Containers: Emby and Home-Assistant-Core  Virtual machines: PFsense ( I love PFSense!)

Family machines
Mobo: Asus Prime H310M-E  CPU: Intel Core i3-9100F  Cooling: Deepcool Gammaxx 400  Memory: Teamgroup Elite Plus DDR4 16GB  Storage: Silicon Power 1TB NVMe M.2  
GPU: Asus GTX 1660 Super 6GB or EVGA 1070 FTW 8GB  PSU: Thermaltake Smart 500W 80+  UPS: APC XS 1300


As well as a number of other machines, a ton of parts, miles of cables, and who knows what else!
Private message me for quicker assistance. I also build and ship custom machines at a really fair price.

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