Gigabyte x570 aorus master not powering on

[Zohan2000]

Built the pc earlier this year and it's been working fine till last Friday, went to turn it on but nothing was working the night before and I had turned it off after updating gpu drivers, sometimes the lights on the motherboard will turn on but after pushing the start button the lights go out and nothing boots tried reseating gpu, power cables, different psu and even tried taking the motherboard out of the case with ram CPU m.2 drive and power cables for mobo and CPU and still not working also took out the ram, m.2 and CPU and still nothing, haven't got anything else to test the CPU and motherboard separately so got no idea what to do, is motherboard dead? Or is there anything else I should try before doing an RMA? 

 

Windows 10 64 bit 

F11 bios version

 

System specs: 

PCPartPicker Part List

Type	Item	Price
CPU	AMD Ryzen 9 3900X 3.8 GHz 12-Core Processor	$719.40 @ Newegg Australia
Motherboard	Gigabyte X570 AORUS MASTER ATX AM4 Motherboard	$529.78 @ JW Computers
Memory	Gigabyte AORUS RGB 16 GB (2 x 8 GB) DDR4-3600 CL18 Memory	$179.00 @ PCCaseGear
Storage	Samsung 840 EVO 250 GB 2.5" Solid State Drive
Storage	Samsung 250 GB 2.5" Solid State Drive	$924.58 @ Amazon Australia
Storage	Samsung 970 Evo Plus 500 GB M.2-2280 NVME Solid State Drive	$137.00 @ Computer Alliance
Storage	Seagate Barracuda 2 TB 3.5" 7200RPM Internal Hard Drive
Video Card	Gigabyte GeForce GTX 980 Ti 6 GB Video Card
Case	Lian Li O11D XL-X ATX Full Tower Case	$359.00 @ JW Computers
Power Supply	SeaSonic FOCUS Plus Platinum 850 W 80+ Platinum Certified Fully Modular ATX Power Supply	$249.00 @ Umart
Operating System	Microsoft Windows 10 Home OEM 64-bit	$180.40 @ Newegg Australia
Monitor	BenQ XL2420TE 24.0" 1920x1080 144 Hz Monitor
Monitor	BenQ XL2420G 24.0" 1920x1080 144 Hz Monitor
Keyboard	Corsair K70 RGB MK.2 Wired Gaming Keyboard	$239.00 @ PC Byte
Mouse	Logitech G Pro Wired Optical Mouse
Headphones	Kingston HyperX Cloud II 7.1 Channel Headset	$151.00 @ I-Tech
Speakers	Logitech Z150 0 nW 2.0 Channel Speakers
	Prices include shipping, taxes, rebates, and discounts
	Total	$3668.16
	Generated by PCPartPicker 2020-10-11 07:24 AEDT+1100

 

 

[frozensun]

is MoBo completly dead,or you get some error code if you have debug screen?

[Zohan2000]

7 hours ago, frozensun said:

is MoBo completly dead,or you get some error code if you have debug screen?

Doesn't even attempt to boot when pushing the power button 

[frozensun]

16 hours ago, Zohan2000 said:

Doesn't even attempt to boot when pushing the power button 

that is odd,asuming you connected everything properly then it's timw for RMA or new MoBo.

[Zohan2000]

On 10/13/2020 at 3:33 AM, frozensun said:

that is odd,asuming you connected everything properly then it's timw for RMA or new MoBo.

Is a bit annoying considering I only built the pc a few months ago 

[Zohan2000]

got the RMA approved and is now getting sent back, wonder if the shop will let me know what happened to the board

[BitFlip]

This is becoming a regular problem with the X570 boards from Gigabyte.

 

The solution is to simply switch off the PSU and then remove the CMOS battery wait 15 secs then replace the battery and then switch on the PSU then turn on the machine as normal.

 

Its a pain because the CMOS battery is located under the GFX card.

 

Theres loads of threads in various other forums describing the same issues of X570 boards not powering up and this is the only solution availibe at present.

 

My own X570 Master motherboard also suffered this same fate last week after 2 months of usage and unfortunately Gigabyte are in denial there is a problem.

 

The issue occurs at power off and you know its going to do it again when you power down the machine and the onboard power button is not illuminated.

 

Hope this solution helps others.

[nthkl]

This just happened to me as well. Purchased the X570 Aorus Master in April of 2020. Wouldn’t boot last week. No light on the CMOS or onboard Mobo power button. Figuring it was a failed PSU I bought a fresh Corsair HX 1200. Same issue, even with fresh power cables. Used a $5 jumper bridge to test the old PSU. It worked! So found this article and popped off the CMOS battery behind the 2nd GPU, waited 2 minutes, then re-seated it. Success! What a PITA. 

[Mustang 1984]

This SAME exact thing happened to me, I got zero response, no MB lights or anything. I ALSO bought a new Corsair PSU thinking that was the problem but didn't help. So I finally found deep on reddit that you can remove the CMOS battery and wait a few minutes and pop it back in. Worked for me as well. At least I got an ATX3/PCIE 5.0 PSU now for when I just to either a 4090 or 5090 down the road. Running a 3080ti with the x570 Aorus Master as well.