[Solved] 3090 FE Crashing/Restarting

[Merciless1123]

After connecting the 3090 FE and trying to run some gaming benchmarks I get constant PC restarts. Power shuts off and PC restarts - booting back to Windows. Specifically this has happened in RDR2, Far Cry 5, and Control. At first RDR2 would crash the second the benchmark started. I then plugged my PC into an outlet in another room via an extension cable. Once doing this RDR2 benchmark will run for awhile and then the PC will restart. Usually just after the night scene and before the stick-up scene. Although once it made it through the stick up scene and restarted later. Far Cry 5 restarts the second the benchmark begins. Control seemed to be running until I set vertical sync to on. Can do more testing there. Not sure if that was related or just random.

I have reseated the card on the board, checked all connections, and uninstalled GPU driver (using Display Driver Uninstaller) and reinstalled/updated all other drivers including BIOS. I monitor the Power/Temp/Clock using Hardware Monitor until the PC restarts and all Temps/Power Consumption/ Bus speeds stay within normal ranges. Power draw on GPU never goes above 350W while temp never goes above 70C.Everything ran perfect with all the same specs and a GTX 1080. Only change has been the RTX 3090 FE. Ran Memtest86 on the PC with the GTX 1080 a few weeks ago and had zero errors. All parts were bought within the last 7 months. The CPU and PSU are several weeks old.

Specs:

CPU: Intel Core i9 9900K

AIO: NZXT Kraken x62

GPU: NVIDIA GeForce RTX 3090 FE

Motherboard: Gigabyte Z390 Aorus Pro WIFI-CF

RAM:4 x 8GB Corsair DDR4 3200 GHz (32 GB Total)

Storage: Samsung M.2 Nvme SSD 970 EVO 1 TB

PSU: EVGA SuperNOVA 850 GA, 80 Plus Gold 850W, Fully Modular

Monitor1: ACER 144Hz 1440p

Monitor2: LG 60Hz 4k

 

Update: I replaced the PSU with a Corsair RM850 and it's finished every benchmark I've done. It received a Time Spy score of 16766 and passed a Time Spy Stress Test. This issue looks resolved but I'll update here if anything changes.

[Carbonado]

Try running your power supply in single rail mode, or check if undervolting or downclocking works

[Ankerson]

34 minutes ago, Merciless1123 said:

After connecting the 3090 FE and trying to run some gaming benchmarks I get constant PC restarts. Power shuts off and PC restarts - booting back to Windows. Specifically this has happened in RDR2, Far Cry 5, and Control. At first RDR2 would crash the second the benchmark started. I then plugged my PC into an outlet in another room via an extension cable. Once doing this RDR2 benchmark will run for awhile and then the PC will restart. Usually just after the night scene and before the stick-up scene. Although once it made it through the stick up scene and restarted later. Far Cry 5 restarts the second the benchmark begins. Control seemed to be running until I set vertical sync to on. Can do more testing there. Not sure if that was related or just random.

I have reseated the card on the board, checked all connections, and uninstalled GPU driver (using Display Driver Uninstaller) and reinstalled/updated all other drivers including BIOS. I monitor the Power/Temp/Clock using Hardware Monitor until the PC restarts and all Temps/Power Consumption/ Bus speeds stay within normal ranges. Power draw on GPU never goes above 350W while temp never goes above 70C.Everything ran perfect with all the same specs and a GTX 1080. Only change has been the RTX 3090 FE. Ran Memtest86 on the PC with the GTX 1080 a few weeks ago and had zero errors. All parts were bought within the last 7 months. The CPU and PSU are several weeks old.

Specs:

CPU: Intel Core i9 9900K

AIO: NZXT Kraken x62

GPU: NVIDIA GeForce RTX 3090 FE

Motherboard: Gigabyte Z390 Aorus Pro WIFI-CF

RAM:4 x 8GB Corsair DDR4 3200 GHz (32 GB Total)

Storage: Samsung M.2 Nvme SSD 970 EVO 1 TB

PSU: EVGA SuperNOVA 850 GA, 80 Plus Gold 850W, Fully Modular

Monitor1: ACER 144Hz 1440p

Monitor2: LG 60Hz 4k

 

Did you use 2X separate cables from the PSU to connect to the 12 Pin adaptor?

 

Instead of one daisy chained one.

[Merciless1123]

7 hours ago, Ankerson said:

 

Did you use 2X separate cables from the PSU to connect to the 12 Pin adaptor?

 

Instead of one daisy chained one.

I originally installed it using two cables to two separate PSU outputs. I've tried both configurations now and it doesn't seem affected. My PC is still restarting under load.

[Merciless1123]

8 hours ago, CouRageRC said:

Try running your power supply in single rail mode, or check if undervolting or downclocking works

I'm not sure how to run my PSU in single rail mode. I did try daisy chaining the power connecters but the problem persists. I'll need to learn how to undervolt or downclock before I try that.

[Merciless1123]

I've found that disabling Intel Turbo Boost in my BIOS solves the restarts. However, I'm not satisfied with my CPU being throttled at 3.6 GHz and I'd still like to know why exactly this works. From what I can monitor just up to the crash everything seems to be running within normal ranges. I don't see any abnormal readings. I also had an issue with the i5-9600K crashing to BSOD in games. Disabling Turbo Boost in the bios fixed this as well.

 

Has anyone seen this before?

Edited October 6, 2020 by Merciless1123
Disabling Turbo Boost did not fix the issue.

[Ankerson]

3 hours ago, Merciless1123 said:

I originally installed it using two cables to two separate PSU outputs. I've tried both configurations now and it doesn't seem affected. My PC is still restarting under load.

 

Well we do know that some PSUs are having issues with the cards, maybe the model you have is one of them.

 

You are the 2nd one I have seen with a Supernova GA that is having problems.

[SFFDesigns]

1 hour ago, Merciless1123 said:

However, I'm not satisfied with my CPU being throttled at 3.6 GHz and I'd still like to know why exactly this works.

I'm not sure why, but you've got a 9900K so you could probably get a decent OC out of it. 

[Mateyyy]

Try lowering the power limit in something like MSI Afterburner. As far as I'm aware, there are no reviews out on the EVGA GA, and we don't know whether it's got trouble keeping up with the 3080's and 3090's high transient spikes (which if it is the case, then what you're experiencing is to be expected).

 

1 hour ago, Merciless1123 said:

However, I'm not satisfied with my CPU being throttled at 3.6 GHz and I'd still like to know why exactly this works.

Have you disabled Turbo Boost? What BIOS revision are you running?

 

11 hours ago, CouRageRC said:

Try running your power supply in single rail mode

The GA has a single 12V rail.

[SFFDesigns]

10 minutes ago, Mateyyy said:

Have you disabled Turbo Boost

Apparently he disabled Turbo Boost which fixed the issue.

[Merciless1123]

52 minutes ago, Hymenopus_Coronatus said:

Apparently he disabled Turbo Boost which fixed the issue.

It's back again with Turbo Boost disabled.

[SFFDesigns]

Just now, Merciless1123 said:

It's back again with Turbo Boost disabled.

Oh. Re-enable it then, and maybe try undervolting the GPU?

[Ankerson]

1 hour ago, Mateyyy said:

Try lowering the power limit in something like MSI Afterburner. As far as I'm aware, there are no reviews out on the EVGA GA, and we don't know whether it's got trouble keeping up with the 3080's and 3090's high transient spikes (which if it is the case, then what you're experiencing is to be expected).

 

This is the 2nd one I have have seen with the EVGA GA PSU that has issues.

 

So I dunno.

[Merciless1123]

So I think I've determined that daisy-chaining off of a single PSU output AND turning off Intel Turbo Boost stops the system resets. I tried power limiting using MSI Afterburner but it didn't make a difference. I ran Intel Processor Diagnostic Tool on the 9900k and it passed. With Turbo Boost OFF the 3090 runs at 100% with all readings looking normal.

2 hours ago, Mateyyy said:

Try lowering the power limit in something like MSI Afterburner. As far as I'm aware, there are no reviews out on the EVGA GA, and we don't know whether it's got trouble keeping up with the 3080's and 3090's high transient spikes (which if it is the case, then what you're experiencing is to be expected).

Is there a solution to the high transient spikes? I power limited the GPU to 80% and it made no difference. I can try to undervolt as others are suggesting but I need to find a good tutorial as I'm not confident doing that just yet.

 

1 hour ago, Ankerson said:

 

This is the 2nd one I have have seen with the EVGA GA PSU that has issues.

 

So I dunno.

Do you have a link to the other person with the same issue?

[Ankerson]

15 minutes ago, Merciless1123 said:

So I think I've determined that daisy-chaining off of a single PSU output AND turning off Intel Turbo Boost stops the system resets. I tried power limiting using MSI Afterburner but it didn't make a difference. I ran Intel Processor Diagnostic Tool on the 9900k and it passed. With Turbo Boost OFF the 3090 runs at 100% with all readings looking normal.

Is there a solution to the high transient spikes? I power limited the GPU to 80% and it made no difference. I can try to undervolt as others are suggesting but I need to find a good tutorial as I'm not confident doing that just yet.

 

Do you have a link to the other person with the same issue?

 

On the forum someplace...

 

Don't remember if it was here or on the EVGA forum.

[Merciless1123]

7 hours ago, Ankerson said:

 

On the forum someplace...

 

Don't remember if it was here or on the EVGA forum.

It was the EVGA PSU Someone messaged me having the same issue with the same PSU.

I replaced it with a Corsair RM850 and haven't seen a restart in a single test.

 

Thanks for your help!

[Ankerson]

1 hour ago, Merciless1123 said:

It was the EVGA PSU Someone messaged me having the same issue with the same PSU.

I replaced it with a Corsair RM850 and haven't seen a restart in a single test.

 

Thanks for your help!

 

OK, glad to help.

[dilpickle]

These cards are very sensitive to power issues.

[Ankerson]

1 hour ago, dilpickle said:

These cards are very sensitive to power issues.

 

It's just that certain PSUs can't handle the high transient spikes of the 3080 and 3090's.

[sweetnips]

Had the same issue and can confirm the Corsair fixed the issue!

[Mark Kaine]

you get what you pay for! (sometimes)

 

well I'm glad you fixed the issue either way, it was apparently a power issue from your description alone, so...

[Merciless1123]

4 hours ago, Mark Kaine said:

you get what you pay for! (sometimes)

 

well I'm glad you fixed the issue either way, it was apparently a power issue from your description alone, so...

Lol, in this case the EVGA was more expensive than the Corsair and both are highly rated and recommended for use with the 3090.

[Ankerson]

48 minutes ago, Merciless1123 said:

Lol, in this case the EVGA was more expensive than the Corsair and both are highly rated and recommended for use with the 3090.

 

The GA is not..

 

The T2, P2 and G2 are however.

[Merciless1123]

34 minutes ago, Ankerson said:

 

The GA is not..

 

The T2, P2 and G2 are however.

Ah, you're right the Seasonic, Corsair, and the EVGA are all $159 at Microcenter.

[km45]

So I'm having a similar issue with the same psu with a 3990 and an i9 10850k. Warzone is capping out at 30ish fps in game in 4k and squadrons around 65. I was also getting constant crashes to desktop, so one thing I realized was a used a splitter to connect the power cable to the 3090, so I replaced that with 2 separate cables and when I would start warzone my computer would reboot. I ran hwinfo and it looked like my power supply was not feeding enough power to the card (capping out at about ,298 w) 

 

I ordered a Corsair hx850 play certified power supply, so I hope this will fix the issue. (The first power supply I ordered was doa so this has been a very fustrating experience lol)