Posted September 21, 2020 Hi I was wondering if anyone can help me out. I have a Alienware 17 r4 and I have been having occasional freezing during games, not a complete lock up just a momentary freeze. This happens some days and others it does not. When i run stress tests I never have this problem and it scores accordingly. Can someone tell me what I should be looking at. Also if I overclock it seems to get worse idk if it is a voltage thing or what. Someone please with some idea to help me anything would be greatly appreciated. Thank you so much for your time in advance. Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted September 21, 2020 Two things come to mind. How much ram do you have installed? Lack of ram sometimes causes stutters. How much vram is in the gpu? Exceeding the vram limit often causes stutters What is the temperatures when gaming on both the cpu and the GPU? When one of the two or both heats up too much, the clocks go down until the temperatures allow it. Thus causing stutters Im with the mentaility of "IF IM NOT SURE IF ITS ENOUGH COOLING, GO OVERKILL" CURRENT PC SPECS CPU : Ryzen 5 3600 (Formerly Ryzen 3 1200) GPU : ASUS RX 580 Dual OC (Formerly ASUS GTX 1060 but it got corroded for some odd reasons) GPU COOOER : ID Cooling Frostflow 120 VGA (Stock cooler overheats even when undervolted ) MOBO : MSI B350m Bazooka MEMORY : Team Group Elite TUF DDR4 3600 Mhz CL 16 STORAGE : Seagate Baracudda 1TB and Kingston SSD PSU : Thermaltake Lite power 550W (Gonna change soon as i dont trust this) CASE : Rakk Anyag Frost CPU COOLER : ID-Cooling SE 207 CASE FANS : Mix of ID cooling fans, Corsair fans and Rakk Ounos (planned change to ID Cooling) DISPLAY : SpectrePro XTNS24 144hz Curved VA panel MOUSE : Logitech G603 Lightspeed KEYBOARD : Rakk Lam Ang HEADSET : Plantronics RIG 500HD Kingston Hyper X Stinger and a whole lot of LED everywhere(behind the monitor, behind the desk, behind the shelf of the PC mount and inside the case) Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted September 21, 2020 I agree with MartinKweh, but would like to add that it could maybe be that your drivers are buggy. Maybe try to reinstall drivers, downclock your GPU, or increase your GPU power limit maybe? Maybe reduce your memory timings or increase voltage a little if possible. Hopefully this is of help. Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted September 22, 2020 Author ok well thank you again for the responses. i have 32 gb of ram and i have a gtx 1080 there is no thermal throttling either. now how would i go about reducing memory timings?? Thank you again Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted October 26, 2020 I am currently on with a support request with support about this. In HWiNFO64 it is showing some voltage limits. I have stuttering but sometimes it’s not bad and sometimes it’s that bad my game crashes to black and back to desktop (BF1&5). reboot or nothing seems to cure it. I know something is wrong because since day 1 of the laptop I’ve been able to run Destiny 2 @4k ultra detail and it’s been smooth as. But recently it crashes with a “Baboon” error message (loss of hardware/device). my motherboard was replaced and heatsink upgraded to the new ones by dell (@dell) in may/June this year (still have premium support until 11/2021) my system is 17 R4 i7 7820HK 1080 GTX 400 nit 4k screen with tobi 32gb Corsair vengeance 2666mhz 128gb m.2 (OS) 1tb 7200 SATA (just for iTunes/media) 2tb M.2 Seagate firecuda 510 (games) killer 1535 wireless. 330W power brick Have you had any luck? I will post what they find on here but it does look to me like the VRMs overheating giving power problems from what I’ve seen online so far, as my system temp is well within limit and no logging of any thermal throttling Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
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