Asus Tuf Gaming X570-Plus White VGA led - won't post

[210TexasDave]

Hello all,

 

 

Introduction / Description: 

So this is my first build, I bought an Asus Tuf Gaming X570-Plus and everything was working great until after I had installed windows. This is when I went to relocated the computer to update it using the Ethernet cable, I placed on ground and moved cable from back of monitor and when I connected it no display, I am thinking to myself what the F it was just working. I moved back to the other room and noticed a white LED on the VGA light, and a green LED on the Boot Light, After doing some research online, I was informed that this may have been a bad mobo, but I feel that its not the mobo, being my 1st build I dont have anything to test with to narrow down the factors. 

 

Now when I plug the power on turn on the fans spins slow and the orange light comes on for Ram, after 2-3 seconds of that that the red light comes on for CPU, after like 2-3 seconds that light it changes to the VGA that is when all the fans kick on at a higher rate, the Lower fan on the mobo stops spinning and the after about 5 seconds a green light is on for the LED and it basically sits there for a while unitl i press just 1 time on the power button and the system shuts down completely.  

 

Components 

AMD RYZEN 7 3800x - CPU 

Asus Tuf Gaming X570-Plus - Motherboard 

radeon rx 580 gts - GPU 

(2) 16gb 3200 Vengence - DDR4 Ram 

Corsair CX650W Powersupply 

2TB Seagate 3.5 Barracuda - SATA HDD 

1TB Crucial - SSD 

 

Troubleshooting:

I had removed the GPU - Radeon rx 580 gts

I removed the Ram sticks 

I tested each Ram Bay to see if that is the issue and the light came on every time

I re-seated all the cables by removing and re-placing (Not replace as swapping out but replace as take out and plug back in)

 

I have not RMA the Mobo but I feel that may be my next step as this is a headache, after some research online i seen that this issue is with alot of people and that the board is basically a bad board :-( just my luck. 

 

Any suggestions would greatly help, 

 

Thanks in advance. 

 

 

 

IMG_8918[1].HEIC

[PorkishPig]

32 minutes ago, 210TexasDave said:

This is when I went to relocated the computer to update it using the Ethernet cable, I placed on ground and moved cable from back of monitor and when I connected it no display

Make sure you're using your GPU's display outputs.

32 minutes ago, 210TexasDave said:

the orange light comes on for Ram, after 2-3 seconds of that that the red light comes on for CPU, after like 2-3 seconds that light it changes to the VGA

This is normal behavior during POST. When booting with my TUF X570-Plus, the LED debug LED displays white, then turns off 5-10 seconds after POST.

32 minutes ago, 210TexasDave said:

after about 5 seconds a green light is on for the LED and it basically sits there for a while unitl i press just 1 time on the power button and the system shuts down completely.

Green is a boot device error, check that all drives have both SATA power and data. Afterwards, clear your CMOS.

32 minutes ago, 210TexasDave said:

I had removed the GPU - Radeon rx 580 gts

Removing your GPU will not resolve your issue.

[miagisan]

1 hour ago, 210TexasDave said:

Hello all,

 

 

Introduction / Description: 

So this is my first build, I bought an Asus Tuf Gaming X570-Plus and everything was working great until after I had installed windows. This is when I went to relocated the computer to update it using the Ethernet cable, I placed on ground and moved cable from back of monitor and when I connected it no display, I am thinking to myself what the F it was just working. I moved back to the other room and noticed a white LED on the VGA light, and a green LED on the Boot Light, After doing some research online, I was informed that this may have been a bad mobo, but I feel that its not the mobo, being my 1st build I dont have anything to test with to narrow down the factors. 

 

Now when I plug the power on turn on the fans spins slow and the orange light comes on for Ram, after 2-3 seconds of that that the red light comes on for CPU, after like 2-3 seconds that light it changes to the VGA that is when all the fans kick on at a higher rate, the Lower fan on the mobo stops spinning and the after about 5 seconds a green light is on for the LED and it basically sits there for a while unitl i press just 1 time on the power button and the system shuts down completely.  

 

Components 

AMD RYZEN 7 3800x - CPU 

Asus Tuf Gaming X570-Plus - Motherboard 

radeon rx 580 gts - GPU 

(2) 16gb 3200 Vengence - DDR4 Ram 

Corsair CX650W Powersupply 

2TB Seagate 3.5 Barracuda - SATA HDD 

1TB Crucial - SSD 

 

Troubleshooting:

I had removed the GPU - Radeon rx 580 gts

I removed the Ram sticks 

I tested each Ram Bay to see if that is the issue and the light came on every time

I re-seated all the cables by removing and re-placing (Not replace as swapping out but replace as take out and plug back in)

 

I have not RMA the Mobo but I feel that may be my next step as this is a headache, after some research online i seen that this issue is with alot of people and that the board is basically a bad board just my luck. 

 

Any suggestions would greatly help, 

 

Thanks in advance. 

 

 

 

IMG_8918[1].HEIC 1.96 MB · 4 downloads

Check your PSU connections. Green with white means it's booting but no vga. Had that happen on my x570. Turns out the pcie connection to psu was loose. Turn everything off, including psu, replug in the pcie cables into the psu itself. 

 

Also make sure your video cable is plugged in all the way.  

 

 

[miagisan]

Also, just try clearing the cmos.  Uefi boot can be finicky the first few times. 

[210TexasDave]

Thanks for the suggestions, just as I was bout to throw the Effin thing out the window, My Bro in law came over and removed the power supply and reseated it and it worked for some ungoldy reason because I tried all that and this damn thing hates me. Anyways thanks for the suggestions guys.