RX 570, 580 no signal to monitor

[mason1989]

Been using the following spec and system for around 5 years now:
i5 3570k
16gb DDR3 ram
500w psu
(gigabyte ga-z77x-d3h motherboard)
EVGA GTX 960 2gb

Short story:
I was replacing my gtx 960 to the one I got from a friend which is RX 570 4gb reference model, that was from his Dell inspiron tower (used for 1 year).
I also have RX 580 4gb that I bought from Ebay.

 

Desktop turns on with fans spinning and LED lights on mouse and keyboard, but no signal on monitor

tried Hdmi to Dvi-d cable, no signal. Tried different monitor with hdmi to hdmi..no signal.

Things Ive tried is CMOS, Reseat rams, diff PCIE slot

 

Update:
so, here is what bios looks like
using my old GTX 960 and looking at Bios

https://ibb.co/n17HxB2
https://ibb.co/JQm8D9d

Window is installed on Legacy
https://ibb.co/8Xw1MSJ

 

I have a feeling that its about bios..but idk what to touch and try. HELPS!!

[mockedarche]

first things first are both of them inside the pc at the same time? For whatever reason my 2nd gpu will output video when both are in (1070ti and 1050ti).

[mason1989]

Just now, Ohsnaps said:

first things first are both of them inside the pc at the same time? For whatever reason my 2nd gpu will output video when both are in (1070ti and 1050ti).

no took the GTX 960 out and in goes the RX 580, 8pins are in on to a PCIEx16 slot.

[mockedarche]

3 minutes ago, mason1989 said:

no took the GTX 960 out and in goes the RX 580, 8pins are in on to a PCIEx16 slot.

alright does the fan spin up on the card? You said fans spin up was that just casefans or was that the gpu fans aswell? Have you tried the rx 570 or just the rx 580?

[mason1989]

Just now, Ohsnaps said:

alright does the fan spin up on the card? You said fans spin up was that just casefans or was that the gpu fans aswell? Have you tried the rx 570 or just the rx 580?

graphic cards fans does spin, same symptoms show on both 570,580

[mockedarche]

Alright im assuming that the mobo is outputing through the onboard(intel hd) gpu. Try connecting a monitor that way (aka to the actual mobo instead of the gpu).

[-rascal-]

1 hour ago, mason1989 said:

Been using the following spec and system for around 5 years now:
i5 3570k
16gb DDR3 ram
500w psu
(gigabyte ga-z77x-d3h motherboard)
EVGA GTX 960 2gb

Short story:
I was replacing my gtx 960 to the one I got from a friend which is RX 570 4gb reference model, that was from his Dell inspiron tower (used for 1 year).
I also have RX 580 4gb that I bought from Ebay.

 

Desktop turns on with fans spinning and LED lights on mouse and keyboard, but no signal on monitor

tried Hdmi to Dvi-d cable, no signal. Tried different monitor with hdmi to hdmi..no signal.

Things Ive tried is CMOS, Reseat rams, diff PCIE slot

 

Update:
so, here is what bios looks like
using my old GTX 960 and looking at Bios

https://ibb.co/n17HxB2
https://ibb.co/JQm8D9d

Window is installed on Legacy
https://ibb.co/8Xw1MSJ

 

I have a feeling that its about bios..but idk what to touch and try. HELPS!!

 

Are you running Windows 7 / 8.1, rather than 10?

Are you able to get into the BIOS, and get something to display, going through the RX-580 (e.g. can you get display out before booting into Windows) ?

 

You ARE correct, some of the newer graphics cards do not support Legacy CSM Mode.

You should be using UEFI BIOS Mode these days now...

If your Operating System was installed using Legacy mode, you *may* need to reinstall it when switching to UEFI mode.

 

BUT, also make sure that the motherboard is not overriding what is being used as the primary display output source.

It might be set as the iGPU.

Check the following setting in the BIOS:

1. Under 'Peripherals' >> 'Init Display First'
2. Make sure that is set to 'PEG'

 

BIOS version F16 is dated 2012/10/24.

Gigabyte does offer a F18g and F18i BIOS, those are dated 2013/08/13 and 2014/01/07 respectively.

 

[mason1989]

6 minutes ago, Ohsnaps said:

Alright im assuming that the mobo is outputing through the onboard(intel hd) gpu. Try connecting a monitor that way (aka to the actual mobo instead of the gpu).

ty for the reply, i am aware of this and think that the motherboard disables the on-board gpu but I manually disabled the hd 4000 beforehand.

[mason1989]

Just now, -rascal- said:

 

Are you running Windows 7 / 8.1, rather than 10?

Are you able to get into the BIOS, and get something to display, going through the RX-580 (e.g. can you get display out before booting into Windows) ?

 

You ARE correct, some of the newer graphics cards do not support Legacy CSM Mode.

You should be using UEFI BIOS Mode these days now...

If your Operating System was installed using Legacy mode, you *may* need to reinstall it when switching to UEFI mode.

 

BUT, also make sure that the motherboard is not overriding what is being used as the primary display output source.

It might be set as the iGPU.

Check the following setting in the BIOS:

1. Under 'Peripherals' >> 'Init Display First'
2. Make sure that is set to 'PEG'

 

BIOS version F16 is dated 2012/10/24.

Gigabyte does offer a F18g and F18i BIOS, those are dated 2013/08/13 and 2014/01/07 respectively.

 

TY for the reply, I am using windows 10 pro 64 bits

I am getting to the bios using my original/old card GTX 960.

Window is indeed installed on Legacy mode as the image says