Might be a PSU problem Need Confirmation

[Cole_Back_Is_Real]

I just got a new system upgrade.

 

i5-6600 to ryzen 5 3600

Asus H170 motherboard to msi x570 a pro

Hyperx furry 8GB 2666 to 16GB 3200

 

after some problem with the cpu not working correctly, days of self troubleshooting and several runs to the repair shop. it's working!

 

BUT

new problem emerged. Anytime i launch any games. After a few minutes of either loading(GTAV, BF5) or playing(TF2, CSGO) the system restart without any error log. black screen and then restart.

Troubleshoot already done:

- 3Dmark time spy (no problem)

- Cinebench (No problem both in CPU and openGL)

- Heaven benchmark (system reboot after a few minute of running)

 

Specs (old):

-i5 6600

-Asus H170 pro

-Galax Gtx 1060

-WD Blue 5400rpm 1TB HDD

-HyperX 128GB 2.5" SSD

-Corsair VS550

 

Specs (new):

-Ryzen 5 3600

-Msi X570 a pro

-Galax Gtx 1060 (same as old)

-WD Blue 5400rpm 1TB HDD (same as old)

-HyperX 128GB 2.5" SSD (same as old)

-Corsair VS550 (same as old)

 

all drivers are up to date. Windows already update. Newest BIOS version.

 

I can only assume that the GPU doesn't get enough power during high load period.

Pls help,

Thanks in advance!

 

EDIT: after some idling it seems that sometimes after 20-30 minutes my system reboot but sometimes it doesn't.

Edited July 8, 2020 by Cole_Back_Is_Real

[Mateyyy]

Did you reinstall the OS after upgrading?

Are you running the latest BIOS and chipset drivers?

Have you tried with enabling/disabling the XMP profile for the memory, in the BIOS?

Have you checked temperatures? (either with HWiNFO64 or Ryzen Master)

Are you using the old, orange label VS550, or the newer, grey label one?

[Bombastinator]

Confirmation is near impossible.  Troubleshooting is trying something and seeing if it works.  For example to make things more annoying:  I recently ran into a post here where a somewhat similar issue turned out to be a known problem with freesynch.  Are you running freesynch?

[Cole_Back_Is_Real]

26 minutes ago, Mateyyy said:

Did you reinstall the OS after upgrading?

Are you running the latest BIOS and chipset drivers?

Have you tried with enabling/disabling the XMP profile for the memory, in the BIOS?

Have you checked temperatures? (either with HWiNFO64 or Ryzen Master)

Are you using the old, orange label VS550, or the newer, grey label one?

No i did not reinstall OS.

the bios and chipset drivers are the latest version.

I've checked temperature there's no problem at all, during load period the cpu is usually around 65-70 deg and the cpu is usually at 70-80 which is normal.

i'm using the old orange VS550

I've tried XMP for memory:

-with xmp on: while running all benchmark the system reboot without error log

-without xmp: system only reboot with Heaven benchmark.

+extra: my ram is 3200mhz but the bios default at 2400 so i change it to 3200 i've tried to run benchmark on both settings with and without xmp.

  with xmp: system reboot without error log

  without xmp: system only reboot with Heaven benchmark.

[Cole_Back_Is_Real]

13 minutes ago, Bombastinator said:

I recently ran into a post here where a somewhat similar issue turned out to be a known problem with freesynch.  Are you running freesynch?

can i run freesync with a nvidia card? or does ryzen cpu enables freesync by default. I might have to look into that

 

edit: no my monitor doesnt support freesync

Edited July 8, 2020 by Cole_Back_Is_Real

[Bombastinator]

You can run freesynch, though it’s often more complicated.  Not uncommonly monitor manufacturers will implement freesynch but not gsynch because it’s cheaper. Nvidia implemented a freesynch compatibility some months ago.

[Mateyyy]

38 minutes ago, Cole_Back_Is_Real said:

No i did not reinstall OS.

i'm using the old orange VS550

These are two problems.

Pretty much always when you upgrade your motherboard/CPU, a fresh install of Windows is very advisable.

The old orange VS550 is a fire hazard. I'd suggest ditching it immediately and getting a new, decent power supply.

[Cole_Back_Is_Real]

9 minutes ago, Mateyyy said:

These are two problems.

Pretty much always when you upgrade your motherboard/CPU, a fresh install of Windows is very advisable.

The old orange VS550 is a fire hazard. I'd suggest ditching it immediately and getting a new, decent power supply.

ok i'll try to reinstall windows today and check if the problem persists. For the power supply i'll order it tomorrow.

more question: is 550 watts enough? i do think it's enough but i suspect the reboot is a power problem

[Bombastinator]

1 hour ago, Cole_Back_Is_Real said:

ok i'll try to reinstall windows today and check if the problem persists. For the power supply i'll order it tomorrow.

more question: is 550 watts enough? i do think it's enough but i suspect the reboot is a power problem

550w has been hard to get lately, at least locally.  More still works.  If you’re using the 1060 it isn’t a major power hog.  A bigger gpu might be.