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Go to solution Solved by thebagsman,

If it doesn't fit than something is broken out of the box. If you have made sure the sticks are oriented properly and the latches are released then the only thing it could be is either the sticks or the slots were broken before you got them.

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 It was the motherboard guys the ram worked on other ddr4 motherboards but not this one, im returning it now, thx for the help though i prolly wouldve bought more ram if i didnt post this

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1 minute ago, Cisjdjxj said:

So im building my first pc and my ram wont fit my motherboard supports ddr4 and my ram is ddr4 everytime i try to put a little extra force i hear like cracking so I dont want to do that any help?

Stupid question but did you pull the levers down?

Are the sticks oriented the right way?

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My errors like this are  caused by forcing sticks in upside-down...

I edit my posts more often than not

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5 minutes ago, Cisjdjxj said:

So im building my first pc and my ram wont fit my motherboard supports ddr4 and my ram is ddr4 everytime i try to put a little extra force i hear like cracking so I dont want to do that any help?

RAM is keyed, so it can only go in one way.... There is a notch on the side that you insert into the motherboard slot, and that notch is offset. This is the "key", line that up with the bump in the mobo slot, and your good to go.

 

As others have said, make sure you first "open" the clasps at the bottom and top of the motherboard slot. You have to open those, then when you pop the RAM in it will clasp them shut on its own.

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13 minutes ago, LIGISTX said:

RAM is keyed, so it can only go in one way.... There is a notch on the side that you insert into the motherboard slot, and that notch is offset. This is the "key", line that up with the bump in the mobo slot, and your good to go.

 

As others have said, make sure you first "open" the clasps at the bottom and top of the motherboard slot. You have to open those, then when you pop the RAM in it will clasp them shut on its own.

I'm going to assume their silence means they figured it out lol

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3 minutes ago, thebagsman said:

I'm going to assume their silence means they figured it out lol

¯\_(ツ)_/¯ lol

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27 minutes ago, thebagsman said:

Stupid question but did you pull the levers down?

Are the sticks oriented the right way?

Yes i did that but u think i found the solution

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5 minutes ago, LIGISTX said:

¯\_(ツ)_/¯ lol

Sorry its just i didnt think people would respond this quick i think it has sumthing to do with the motherboard comparability

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Just now, Cisjdjxj said:

Sorry its just i didnt think people would respond this quick i think it has sumthing to do with the motherboard comparability

Can you link us your Mobo and RAM?

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2 minutes ago, Cisjdjxj said:

Sorry its just i didnt think people would respond this quick i think it has sumthing to do with the motherboard comparability

Every DDR4 mobo will support all DDR4 RAM... They are all physically identical. There is no compatibility that needs to be verified.

 

That said, yes, linking the motherboard and RAM would be useful.

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10 minutes ago, thebagsman said:

I'm going to assume their silence means they figured it out lol

I did that, i followed a youtubers setup but got a different ram so im just gonna get the ram he got if i dont figure it out

 

Just now, thebagsman said:

Can you link us your Mobo and RAM?

Yeah so i got a MSI A320M-A PRO, and Patriot Signature Premium 2x4GB Kit DDR4 UDIMM 2666MHz

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3 minutes ago, Cisjdjxj said:

I did that, i followed a youtubers setup but got a different ram so im just gonna get the ram he got if i dont figure it out

 

Yeah so i got a MSI A320M-A PRO, and Patriot Signature Premium 2x4GB Kit DDR4 UDIMM 2666MHz

Those things are definitely compatible

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Heres an image of my ram it fr wont fit, also its the pro not the pro max

1590774245101156846815460756123.jpg

15907742865992285189183670148642.jpg

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  • Solution

If it doesn't fit than something is broken out of the box. If you have made sure the sticks are oriented properly and the latches are released then the only thing it could be is either the sticks or the slots were broken before you got them.

Gaming/Editing PC

Motherboard: Asus ROG Strix Z370-E CPU: Intel Core i7-8700K Cooler: EVGA CLC 240 GPU: Asus Dual Edition RTX 2070 Super OC RAM: Corsair Vengeance 16GB @ 3000 MHz PSU: Corsair HX650 Case: Fractal Design Meshify-C White

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16 minutes ago, Cisjdjxj said:

has sumthing to do with the motherboard comparability

What ?! No it will fit 

A 288 pin slot will work with 288 pin ddr4 memory 

Please before building a PC watch a video

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3 minutes ago, thebagsman said:

If it doesn't fit than something is broken out of the box. If you have made sure the sticks are oriented properly and the latches are released then the only thing it could be is either the sticks or the slots were broken before you got them.

Is sumthing broken wuth the motherboard or ram?

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Just now, Cisjdjxj said:

Is sumthing broken wuth the motherboard or ram?

I can't say for sure. All I know is that RAM is perfectly compatible with that motherboard. If something isn't working you are either doing it wrong or something is broken.

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Ram doesn't just "slide" in - typically you put the end of the stick on towards the PCIe slots first (most mobos have single clasps furthest away from PCIe slots) then angle it towards the clasping end - if you have matched the keyed side up correctly (the notch) then it will need to be pushed in until you here an audible click and the clasp shuts over the ram holding it in place.

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I'm telling you - the ram is upside down, no other explanation.

I edit my posts more often than not

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43 minutes ago, Cisjdjxj said:

Is sumthing broken wuth the motherboard or ram?

 

You need to make sure those tabs are lifted up before trying to put the RAM into the slot.

 

image.png.788c1e056dd1cd02d15987f5cbf13795.png

 

Page 9 in the motherboard user manual...

image.png.2bca038f02fd72c01ea29f876766c51a.png

 

Also, the slit on the RAM slot is NOT centered -- that for a reason.

The RAM will only fit into the slot one way.

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55 minutes ago, thebagsman said:

If it doesn't fit than something is broken out of the box. If you have made sure the sticks are oriented properly and the latches are released then the only thing it could be is either the sticks or the slots were broken before you got them.

Everybody trust me i know how to put ram in, i had 2 old prebuilts and i would replace ram it was broken out of box im returning it, my ram worked on other ddr4 motherboards but not this one, but thx for the help

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