2 monitors + laptop

[Marcelo Valerio]

hey everyone!

 

I having an issue to connect two monitor to my laptop

 

I have bought already a dockstation to see if it would work, but unfornutunately it isnt  

so I would like to know if anybody has any sugestion on how to make it work

 

thanks in advance

 

laptop model: Asus fx553v

dockstation model: VaKo 12 Ports Docking Station (https://www.amazon.de/gp/product/B081GSRDS5/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&psc=1)

[Drama Lama]

Are you connecting the Laptop via usb c

if yes the bandwith of the Laptop‘s usb c port might be to low ( usb 3.0) and therefore not able Carry the signal of two HDMI vieos.

 

I hope that that was helpful. If my suggestions were incorrect please let me know

[Marcelo Valerio]

@Drama Lama thanks for the feedback

 

so you are saying that if I get an adaptor to a different port, might would work

 

or there is something that I can buy to solve my problem?

[Drama Lama]

Are you connecting the hub via ubs c to the laptop?

 

 

[Marcelo Valerio]

@Drama Lama yes I´m connecting the hub via usb c

[Drama Lama]

try using the HDMI for connecting the laptop with a monitor. I don‘t see there a possibility to connect 2 extra monitors to your laptop. ( other Forum users please correct me if i‘m wrong

Edited May 23, 2020 by Drama Lama

[Marcelo Valerio]

@Drama Lama if I connect one monitor to the hdmi  it works without problem but only one monitor at a time

 

and I need to use two monitors simultaneously 

[Drama Lama]

Maybe use for one Monitor the laptop‘s HDMI port and the usb c hub for the other monitor.

[Marcelo Valerio]

I have just tested to see if it would make any difference 

but unfortunatelly it did not

 

the mouse that is connected on the hub as well

is working without a problem

but there is no video being send to the other two monitors

[Drama Lama]

if your monitor is connected to a HDMI output on the hub and the hub is plugged into the laptop it should work.

[Marcelo Valerio]

the monitors are being connected with hdmi into the hub and the hub is connected via usb c to the  laptop

 

on the laptop from my work

it works fine

 

but with my personal laptop 

model that i mentioned above then it is not working

[Kilrah]

So USB-C works on its own, HDMI works on its own but not both together?

 

 

[Marcelo Valerio]

hi @Kilrah pretty much it, 

if i connect only one monitor with hdmi it works

if i use only the usb c

or even the dockstation on th usb c, it is working for other devices ( mouse and keyboard) they are working

only the video that isnt working

 

 and the hub work perfectly with the laptop from work, only with my personal laptop Asus fx553v that it isnt working

[Kilrah]

From what I can see with a quick search this laptop only supports one external monitor.

[Marcelo Valerio]

so even if i were to buy a different adaptor to use

it woudnt work at all

[Drama Lama]

Possible Solution:

 

monitor1 : use HDMI Port of laptop

monitor 2 : connect usb c hub to laptop and monitor2 to hub

mouse and keyboard : use usb A Ports of the laptop

I hope that this works

what is your laptop for work?

[Kilrah]

That's exactly what he said doesn't work.

[Marcelo Valerio]

@Drama Lama i have just tried and unfortunatelly it did not work

 

man im so upset with this

 

 

but thank for the feedback and trying to help