Jump to content

Windows 10 Computer Freezes/Hangs Forced Restart No BSOD/ Black Screen

Would really appreciate some help. I am forced to push the power button or reset button on my pc
 
Notes:
Ctrl alt delete - ctrl shift escape - windows ctrl shift b (Driver Reset) Non responded
Screen frozen on Current Frame no BSOD or Black Screen sound continued for a few seconds then stopped
Mouse and keyboard unresponsive but are still lit up
When turning monitor off and on no longer detects a signal 
Caps lock not responding on keyboard
 
Seems to happen when launching a game/program or transitioning to loading screens though it is not consistent maybe happens only like 10% of the time
 
Checked:
Video Drivers are up to date
Windows is up to date
Wmic diskdrive get model,status all drive "ok"
Memcheck Passed
 
 
Error in event logs: 
The server Microsoft.MicrosoftOfficeHub_18.2004.1162.0_x64__8wekyb3d8bbwe!Microsoft.MicrosoftOfficeHub.AppXt4mh7c9swwc5cmd5jgmtmwcfmvkddpn1.mca did not register with DCOM within the required timeout.
 
Specs:
Ryzen 7 3700x 
AMD rx 5700
B550AM Motherboard
16 GB DDR4 RAM
2 TB Seagate Barracuda - 256 GB SSD- 500 GB M.2 NVME (Newly installed had similar freezing issues before though)
Dell Freesync 144 hz gaming montior
Link to comment
Share on other sites

Link to post
Share on other sites

what's your psu?

do you have hard drives installed?

why everybody post the spec of their rig here? i dont! cuz its made of mashed potatoes!

Link to comment
Share on other sites

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

×