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For starters, I’m new to the forum so if I haven’t done this exactly right please bear with me as I’m using my phone to do this. 
Specs:

Ryzen 5 3600

aorus x570 elite wifi
gskill ripjaws ddr4 16GB 3200 MHz

Rog RTX 2070 super

thermaltake 750w


A few days ago my pc started acting up (crashing, freezing, and being slow at times) and I decided to restore to a recovery point before these issues started. I did it and everything was running as it should and no issues were to be found. Now the next day at first boot, I was shown a blue screen with the stop code CRITICAL_PROCESS_DIED. I have tried just about everything I can find online that doesn’t require booting to the desktop as I have yet to make it that far in the boot process. I cant access my restore points (it tells me that the feature isn’t activated for the drive when I know it is because I restored to a restore point) and using chkdsk I have not been able to find any issues. I also cannot access safe mode and can’t even reset my pc from recovery environment. I’ve tried repairing my windows install with a windows install flash drive to no avail. And since I’m not technically signed into the computer, it won’t allow me to upgrade my windows install to try and save my files. 

 

Any and all help would be appreciated, thanks. 

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have you been able to get in with safe mode? if so, go in and check your windows event viewer to see if it can point to the issue.

edit: my bad, just saw the part where you said you can't get in safe mode. boot from linux to recover data?

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40 minutes ago, PiccoloTheYoshi said:

For starters, I’m new to the forum so if I haven’t done this exactly right please bear with me as I’m using my phone to do this. 
Specs:

Ryzen 5 3600

aorus x570 elite wifi
gskill ripjaws ddr4 16GB 3200 MHz

Rog RTX 2070 super

thermaltake 750w


A few days ago my pc started acting up (crashing, freezing, and being slow at times) and I decided to restore to a recovery point before these issues started. I did it and everything was running as it should and no issues were to be found. Now the next day at first boot, I was shown a blue screen with the stop code CRITICAL_PROCESS_DIED. I have tried just about everything I can find online that doesn’t require booting to the desktop as I have yet to make it that far in the boot process. I cant access my restore points (it tells me that the feature isn’t activated for the drive when I know it is because I restored to a restore point) and using chkdsk I have not been able to find any issues. I also cannot access safe mode and can’t even reset my pc from recovery environment. I’ve tried repairing my windows install with a windows install flash drive to no avail. And since I’m not technically signed into the computer, it won’t allow me to upgrade my windows install to try and save my files. 

 

Any and all help would be appreciated, thanks. 

Sounds like a bad automatic update of something.  Your roll back got rolled forward, sort of.  

Not a pro, not even very good.  I’m just old and have time currently.  Assuming I know a lot about computers can be a mistake.

 

Life is like a bowl of chocolates: there are all these little crinkly paper cups everywhere.

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47 minutes ago, bmx6454 said:

have you been able to get in with safe mode? if so, go in and check your windows event viewer to see if it can point to the issue.

edit: my bad, just saw the part where you said you can't get in safe mode. boot from linux to recover data?

I don’t have a Linux install to work with at the moment

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10 minutes ago, Bombastinator said:

Sounds like a bad automatic update of something.  Your roll back got rolled forward, sort of.  

I’ve tried the uninstall latest update option in the recovery environment but when I do it says it was unable and to try resetting the computer, which it also says it’s unable to do

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