Store scamming me or did i screw myself over

[Manossssss]

Hello, I am writing out of confusion. About 2 weeks ago, after having many BSODs, I decided to test each of my ram sticks with memtest86. One of the ram had hundreds of errors and so I decided to return it for a replacement as that meant it was broken. After a frickin week of waiting for it to arrive at it's destination, another 5 days pass and voila it's today. The store's technician who is checking the ram to verify that it is broken calls me and tells me that they have found no problems, keep in mind they used memtest86 as that's what I told them to use. That's impossible, I say because I did find errors. But he told me that they tested them together, which didn't make any sense because I also tested them together and found problems, now that I'm writing it I wonder if they he tested them in single channel, idk if that will make a difference but I am just wondering, so I told him to check each one alone and he said he would do that. Anyways, out of fear that I spent 2 weeks in my old slow laptop for nothing, I searched what happens if I have a bad dimm slot. None of the "symptoms" applied to my case. I am just wondering if they are scamming me or I am wrong.

[boggy77]

how were you using your ram? slots 2 and 4 on your motherboard? what are the rest of your specs?

[Manossssss]

7 minutes ago, boggy77 said:

how were you using your ram? slots 2 and 4 on your motherboard? what are the rest of your specs?

I was using slot 1 and 3 and my specs are : Ryzen 5 2600, ASRock Fatal1ty B450 GAMING K4 (P 3.4), Corsair vengeance lpx 16gb ddr4 3000, HDD 2tb, m.2 ssd 240gb and coolermaster masterwatt 500w

[Manossssss]

I meant slot 1 and 3 sorry

[Manossssss]

14 minutes ago, boggy77 said:

how were you using your ram? slots 2 and 4 on your motherboard? what are the rest of your specs?

Sorry I meant slot 1 and 3

[boggy77]

6 minutes ago, Manossssss said:

Sorry I meant slot 1 and 3

it really is recommended to use slots 2 and 4. that might have been the cause of errors and why they can't find anything wrong with your ram.

[SpookyCitrus]

6 minutes ago, Manossssss said:

Sorry I meant slot 1 and 3

Depending on the board itself the main dual channel slots should be 2 and 4, and that could be your issue. Also if the memory modules were not purchased in a two module kit together then they could be incompatible with eachother, but work perfectly fine on their own. I recommend you buy a 2x8GB or however much memory you want kit instead of purchasing a single stick at a time to minimize incompatibilities.

[Manossssss]

2 minutes ago, SpookyCitrus said:

Depending on the board itself the main dual channel slots should be 2 and 4, and that could be your issue. Also if the memory modules were not purchased in a two module kit together then they could be incompatible with eachother, but work perfectly fine on their own. I recommend you buy a 2x8GB or however much memory you want kit instead of purchasing a single stick at a time to minimize incompatibilities.

I did buy a 2x8GB kit

[SpookyCitrus]

Just now, Manossssss said:

I did buy a 2x8GB kit

Have you tried them in slots 2 and 4 instead of 1 and 3?

[Manossssss]

5 minutes ago, boggy77 said:

it really is recommended to use slots 2 and 4. that might have been the cause of errors and why they can't find anything wrong with your ram.

If that's really the problem I'll kill my self.(not actually ofc) I've spent 2 weeks with my slow old laptop. 

[Manossssss]

I will update you all when they return the ram, and if they do now I prefer they send it back.

[nick name]

Good ol' incorrect slots.  Gets 'em every time.  

[PyroTheWise]

WOW, sorry to hear that OP.  I am a first time builder and knowing that the slots make such a possible difference helps.   I will make sure to use slots 2 and 4 when all the parts come in and I can start building it.

 

Thanks for the post.  It helped this newbie builder.

[Manossssss]

33 minutes ago, SpookyCitrus said:

Have you tried them in slots 2 and 4 instead of 1 and 3?

Btw I forgot to mention that the ram stick was in slot 3

[Manossssss]

1 minute ago, PyroTheWise said:

WOW, sorry to hear that OP.  I am a first time builder and knowing that the slots make such a possible difference helps.   I will make sure to use slots 2 and 4 when all the parts come in and I can start building it.

 

Thanks for the post.  It helped this newbie builder.

Yes ty to everyone

[Manossssss]

2 hours ago, nick name said:

Good ol' incorrect slots.  Gets 'em every time.  

 

2 hours ago, PyroTheWise said:

WOW, sorry to hear that OP.  I am a first time builder and knowing that the slots make such a possible difference helps.   I will make sure to use slots 2 and 4 when all the parts come in and I can start building it.

 

Thanks for the post.  It helped this newbie builder.

Does the fact that the faulty stick was on the 3rd slot change anything? Sorry I just realized that was really dumb what I said just IGNORE me