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cooler master masterbox 511 rgb

TechGames
By TechGames
in Cases and Mods
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hello, i bought the masterbox 511 rgb today and i noticed only 1 usb port on the front works, any solutions? when i plugin for example a usb drive the led in the usb drive lights up for maybe 2-3 sec and then just turns off and doesn't get detected. its not only the drive that doesn't work nothing works via that usb port i've tried via the other port and that works fine.

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4 hours ago, TechGames said:

hello, i bought the masterbox 511 rgb today and i noticed only 1 usb port on the front works, any solutions? when i plugin for example a usb drive the led in the usb drive lights up for maybe 2-3 sec and then just turns off and doesn't get detected. its not only the drive that doesn't work nothing works via that usb port i've tried via the other port and that works fine.

Both USB ports should go to one internal header on the motherboard. Make sure it's fully inserted. If it is, you might have a defective front I/O port :(聽

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9 hours ago, TVwazhere said:

Both USB ports should go to one internal header on the motherboard. Make sure it's fully inserted. If it is, you might have a defective front I/O port :(聽

Alright when i get home i will try to reinsert聽the usb header.

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2 hours ago, TechGames said:

Alright when i get home i will try to reinsert聽the usb header.

can confirm it didn't work sadly...

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24 minutes ago, TechGames said:

can confirm it didn't work sadly...

It's possible then that the port is dead, or there's some sort of defect in the connections between the port and the motherboard header. If it bothers you significantly, you can contact CoolerMaster support and see if they can do anything, but I dont think the Front I/O on that case is easily replaceable聽

"Put as much effort into your question as you'd expect someone to give in an answer"- @Princess Luna

Make sure to Quote posts or tag the person with @[username] so they know you responded to them!

聽RGB Build Post 2019聽--- Rainbow 馃 2020聽---聽Velka 5 V2.0 Build 2021

Purple Build Post ---聽聽Blue Build Post聽---聽Blue Build Post 2018聽---聽Project ITNOS

CPU聽AMD聽R7 7800X3D聽 聽聽Motherboard聽Asrock B650E Taichi Lite聽 聽聽RAM聽Corsair Vengeance RGB 32GB 5200mhz聽聽 聽GPU聽ASUS RTX4080 STRIX聽

Case聽Fractal Torrent聽 聽Storage聽Samsung 980Pro 2TB, Crucial P3 Plus 4TB x2,聽 聽 聽PSU聽Corsair RM1000x聽 聽聽Cooling聽Deepcool AK620

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6 hours ago, TVwazhere said:

It's possible then that the port is dead, or there's some sort of defect in the connections between the port and the motherboard header. If it bothers you significantly, you can contact CoolerMaster support and see if they can do anything, but I dont think the Front I/O on that case is easily replaceable聽

alright i contacted them thank you!

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