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Phanteks eclipse P400 case power button not working

benmusicgaming
By benmusicgaming
in Troubleshooting
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Go to solution Solved by benmusicgaming,
49 minutes ago, Whiro said:

I’m glad it’s working now ?

Turns out it wasn't but I fixed it now the provided cable for the CPU power has two different ports to plug into the motherboard turns out one of them is broken not the other letting it boot outside the case but not inside just by chance 

Posted

I recently re built my PC as of 20 minutes ago and afteri finished I went to test and the power button wouldn't work I went to the user manuals of both my mother board and case and made sure I had everything right rotating everything making sure my rams plugged in I'm not sure what my problem is I really need help asap

  • Parts
  • Case: phanteks eclipse p400
  • Motherboard: Asus prime b250m-k
  • Gpu: evga before gtx 1060 ftw2+
  • Psu: evga 550 g2 supernova
  • Ram: g.skill ripjaws v 16gb 2x8gb
  • Cpu: Intel i5 6200u

Thanks

15767971872534499241318101482453.jpg

15767972480991407203910102695575.jpg

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Posted

Does the system post if you short the power pins?

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I havnt tried shorting it yet I was hoping for a sultion before I do it but I'll try it now 

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12 minutes ago, JM21 said:

Does the system post if you short the power pins?

I havnt tried shorting it yet I was hoping for a sultion before I do it but I'll try it now

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16 minutes ago, JM21 said:

Does the system post if you short the power pins?

It does not post the button does work but the PC doesn't post

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Make sure all your cables are connected properly whenever they should be connected. Is the psu switch on (switch on the back)? Is there any light anything suggesting power goes in ??

   @Whiro tag or quote will do the trick 
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25 minutes ago, Whiro said:

Make sure all your cables are connected properly whenever they should be connected. Is the psu switch on (switch on the back)? Is there any light anything suggesting power goes in ??

The PSU is working because the motherboard sleep light is on the orange light

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1 minute ago, benmusicgaming said:

The PSU is working because the motherboard sleep light is on the orange light

So did you tried shorting pins on motherboard?

   @Whiro tag or quote will do the trick 
i5 3570K @ 4.7Ghz  |  AsRock Fatal1ty Z77 Performance  |  Corsair Vengeance 16GB 1600MHz  |  ASUS Strix GTX 970 OC  |  Phanteks P400S TG  (mesh panel) |  EVGA 500W1  |  Storage: Corsair 60GB SSD (boot), Gigabyte 120GB SSD, WD 2Tb HDD | Cooling: Custom loop

                EKWB EK-XRES 140 Revo D5 RGB PWM

                EKWB EK Supremacy Evo , naked die

                EKWB EK Thermosphere 

                EKWB EK CoolStream PE 360

                EKWB EK Coolstream SE 120

                EKWB EK Vardar 120s  x6

                EKWB EK STC Classic 10/16  x10

                EKWB EK DuraClear Tubing 16/10

                EKWB EK CryoFuel Acid Green


Laptop: Gigabyte G5-KC | i5 10500H | RTX 3060

                                          WHIRO

         THE FIRST OF DEATH AND DARKNESS

 

        He feast on the dead to inherit their power

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Just now, Whiro said:

So did you tried shorting pins on motherboard?

Yes it made a click but didn't boot

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Try resitting all the cables again, make sure they connected properly.

   @Whiro tag or quote will do the trick 
i5 3570K @ 4.7Ghz  |  AsRock Fatal1ty Z77 Performance  |  Corsair Vengeance 16GB 1600MHz  |  ASUS Strix GTX 970 OC  |  Phanteks P400S TG  (mesh panel) |  EVGA 500W1  |  Storage: Corsair 60GB SSD (boot), Gigabyte 120GB SSD, WD 2Tb HDD | Cooling: Custom loop

                EKWB EK-XRES 140 Revo D5 RGB PWM

                EKWB EK Supremacy Evo , naked die

                EKWB EK Thermosphere 

                EKWB EK CoolStream PE 360

                EKWB EK Coolstream SE 120

                EKWB EK Vardar 120s  x6

                EKWB EK STC Classic 10/16  x10

                EKWB EK DuraClear Tubing 16/10

                EKWB EK CryoFuel Acid Green


Laptop: Gigabyte G5-KC | i5 10500H | RTX 3060

                                          WHIRO

         THE FIRST OF DEATH AND DARKNESS

 

        He feast on the dead to inherit their power

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38 minutes ago, Whiro said:

Try resitting all the cables again, make sure they connected properly.

Will do

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2 hours ago, benmusicgaming said:

Will do

Just got back home and tried this same problem when I turn it on it makes a click I'm PSU and then does nothing seems to be working with power because the mother board sleep or power light is on but nothing boots 

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3 hours ago, Whiro said:

Try resitting all the cables again, make sure they connected properly.

Just got back home and tried this same problem when I turn it on it makes a click I'm PSU and then does nothing seems to be working with power because the mother board sleep or power light is on but nothing boots 

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Hmmm ? any chance to get another psu juzt to test if system gonna boot?? Cos all of that sounds like bad psu for me

   @Whiro tag or quote will do the trick 
i5 3570K @ 4.7Ghz  |  AsRock Fatal1ty Z77 Performance  |  Corsair Vengeance 16GB 1600MHz  |  ASUS Strix GTX 970 OC  |  Phanteks P400S TG  (mesh panel) |  EVGA 500W1  |  Storage: Corsair 60GB SSD (boot), Gigabyte 120GB SSD, WD 2Tb HDD | Cooling: Custom loop

                EKWB EK-XRES 140 Revo D5 RGB PWM

                EKWB EK Supremacy Evo , naked die

                EKWB EK Thermosphere 

                EKWB EK CoolStream PE 360

                EKWB EK Coolstream SE 120

                EKWB EK Vardar 120s  x6

                EKWB EK STC Classic 10/16  x10

                EKWB EK DuraClear Tubing 16/10

                EKWB EK CryoFuel Acid Green


Laptop: Gigabyte G5-KC | i5 10500H | RTX 3060

                                          WHIRO

         THE FIRST OF DEATH AND DARKNESS

 

        He feast on the dead to inherit their power

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Just now, Whiro said:

Hmmm ? any chance to get another psu juzt to test if system gonna boot?? Cos all of that sounds like bad psu for me

Don't have another sadly 

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Ok let me think. Do you have speaker connected to motherboard?? Is there any beeps?? That could give some light on what’s the problem. Other thing which I can think of is take all components out, plug them outside of the case (mobo box will do the trick) and see if than it’ll post. Maybe there is some shortage causing that problem.

   @Whiro tag or quote will do the trick 
i5 3570K @ 4.7Ghz  |  AsRock Fatal1ty Z77 Performance  |  Corsair Vengeance 16GB 1600MHz  |  ASUS Strix GTX 970 OC  |  Phanteks P400S TG  (mesh panel) |  EVGA 500W1  |  Storage: Corsair 60GB SSD (boot), Gigabyte 120GB SSD, WD 2Tb HDD | Cooling: Custom loop

                EKWB EK-XRES 140 Revo D5 RGB PWM

                EKWB EK Supremacy Evo , naked die

                EKWB EK Thermosphere 

                EKWB EK CoolStream PE 360

                EKWB EK Coolstream SE 120

                EKWB EK Vardar 120s  x6

                EKWB EK STC Classic 10/16  x10

                EKWB EK DuraClear Tubing 16/10

                EKWB EK CryoFuel Acid Green


Laptop: Gigabyte G5-KC | i5 10500H | RTX 3060

                                          WHIRO

         THE FIRST OF DEATH AND DARKNESS

 

        He feast on the dead to inherit their power

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1 hour ago, Whiro said:

Ok let me think. Do you have speaker connected to motherboard?? Is there any beeps?? That could give some light on what’s the problem. Other thing which I can think of is take all components out, plug them outside of the case (mobo box will do the trick) and see if than it’ll post. Maybe there is some shortage causing that problem.

Great news I tried taking everything out and doing a pre build outside the case and it worked turns out my mb plug wasn't all the way in ? sorry for the inconveniences

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I’m glad it’s working now ?

   @Whiro tag or quote will do the trick 
i5 3570K @ 4.7Ghz  |  AsRock Fatal1ty Z77 Performance  |  Corsair Vengeance 16GB 1600MHz  |  ASUS Strix GTX 970 OC  |  Phanteks P400S TG  (mesh panel) |  EVGA 500W1  |  Storage: Corsair 60GB SSD (boot), Gigabyte 120GB SSD, WD 2Tb HDD | Cooling: Custom loop

                EKWB EK-XRES 140 Revo D5 RGB PWM

                EKWB EK Supremacy Evo , naked die

                EKWB EK Thermosphere 

                EKWB EK CoolStream PE 360

                EKWB EK Coolstream SE 120

                EKWB EK Vardar 120s  x6

                EKWB EK STC Classic 10/16  x10

                EKWB EK DuraClear Tubing 16/10

                EKWB EK CryoFuel Acid Green


Laptop: Gigabyte G5-KC | i5 10500H | RTX 3060

                                          WHIRO

         THE FIRST OF DEATH AND DARKNESS

 

        He feast on the dead to inherit their power

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49 minutes ago, Whiro said:

I’m glad it’s working now ?

Turns out it wasn't but I fixed it now the provided cable for the CPU power has two different ports to plug into the motherboard turns out one of them is broken not the other letting it boot outside the case but not inside just by chance 

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