Stressed. I need help..

[Thenelwave]

Hey friends,

 

I bought all these parts and had Micro Center build the PC for me in January. No issues up until a week ago when I got back from a two week vacation.

 

I started playing Call Of Duty MW and the game crashed gave me a blue screen that says Watch Dog Violation .. I thought maybe its the game causing this but it doesn't happen to my other two friends who play the game.

 

I did some google research and someone recommended I pull up command promt and do a disk scan clean so ai did that.. and I got a message that said Corrupted files were found but was unable to fix .. I will post picture. Before I did this scan I had got Watch Dog Violation about 4 times.. MW would freeze end of a match after 2-3 games .. and then my computer would restart in to the blue screen and then work like normal again. After I did these two command promo scans I went into COD MW and then it happened again except I got a new blue screen issue Memory Management ..

 

I looked up this issue and did a Memory Scan and that came back with no issues..After I did the memory scan I played 2-3 games of MW and did not see the issue come back but I want to try again after work today. 

 

idk what to do .. just need someone to walk me through this. My computer parts are all from January.

Case - NZXT H500i   

Mobo - ASUS ROG Strix X470-F Gaming  

CPU - Ryzen 2700x  

CPU Liquid Cooler - NZXT Kraken X52   

GPU - Msi Ventus Rtx 2080  

SSD - Samsung 970 EVO 500GB  

HD - BarraCuda 2TB 7200RPM SATA  

RAM - G.Skill Tridentz 3200MHz RGB   

Power Supply -EVGA G3 850 Watt 

 

[Teddy07]

Have you looked into the logfiles which files are corrupted?

Tried a reinstall of MW?  

 

Sounds worse than it actually is. 

[xentropa]

How is your RAM setup?  How many sticks? Which slots?

[Bombastinator]

@Teddy07 seems to have it I think.

Could theoretically be hardware, but I doubt it.  Sometimes files just corrupt.  Cosmic rays, etc..

 

finding which file corrupted is helpful.

[Teddy07]

4 minutes ago, Bombastinator said:

@Teddy07 seems to have it I think.

Could theoretically be hardware, but I doubt it.  Sometimes files just corrupt.  Cosmic rays, etc..

 

finding which file corrupted is helpful.

Yes shouldn´t be a bid deal. Windows automatically disables corrupted sectors to prevent further use.

[Tristerin]

Yup, reinstall game first - if it continues I would do a Win 10 reinstall myself

 

After I checked into my ram speed - that generation of Zen is only guaranteed to work at 2933mhz with that CPU memory controller.  Anything past that is potentially unstable with XMP without fine tune overclocking (from my experience with Zen)  Make sure in BIOS you are running 2933mhz, if the issue persists, I would look into the software side next.

[wasab]

Have you try clean reinstalling? I used to do this a lot of times back when I was on windows. 

[Radioactive Snowman]

23 minutes ago, Tristerin said:

Yup, reinstall game first - if it continues I would do a Win 10 reinstall myself

 

After I checked into my ram speed - that generation of Zen is only guaranteed to work at 2933mhz with that CPU memory controller.  Anything past that is potentially unstable with XMP without fine tune overclocking (from my experience with Zen)  Make sure in BIOS you are running 2933mhz, if the issue persists, I would look into the software side next.

I had a similar issue before and this fixed it, computer didnt like my 3200mhz ram, dropped it to 2933 and it fixed my issue

[Kisai]

3 hours ago, Thenelwave said:

Hey friends,

 

I bought all these parts and had Micro Center build the PC for me in January. No issues up until a week ago when I got back from a two week vacation.

 

I started playing Call Of Duty MW and the game crashed gave me a blue screen that says Watch Dog Violation .. I thought maybe its the game causing this but it doesn't happen to my other two friends who play the game.

 

I did some google research and someone recommended I pull up command promt and do a disk scan clean so ai did that.. and I got a message that said Corrupted files were found but was unable to fix .. I will post picture. Before I did this scan I had got Watch Dog Violation about 4 times.. MW would freeze end of a match after 2-3 games .. and then my computer would restart in to the blue screen and then work like normal again. After I did these two command promo scans I went into COD MW and then it happened again except I got a new blue screen issue Memory Management ..

 

I looked up this issue and did a Memory Scan and that came back with no issues..After I did the memory scan I played 2-3 games of MW and did not see the issue come back but I want to try again after work today. 

 

idk what to do .. just need someone to walk me through this. My computer parts are all from January.

Case - NZXT H500i   

Mobo - ASUS ROG Strix X470-F Gaming  

CPU - Ryzen 2700x  

CPU Liquid Cooler - NZXT Kraken X52   

GPU - Msi Ventus Rtx 2080  

SSD - Samsung 970 EVO 500GB  

HD - BarraCuda 2TB 7200RPM SATA  

RAM - G.Skill Tridentz 3200MHz RGB   

Power Supply -EVGA G3 850 Watt 

 

Ok first thing. "Watchdog" is a feature that basically communicates with the OS to say "hey" every few moments, and if it doesn't receive a response it determines that the system has locked up and initiates a reboot. You can turn it off by turning off the BIOS feature and uninstalling the watchdog driver, if that is actually how it's implemented. I've only seen it on workstation/server systems, not desktops or laptops.

 

With that said, the watchdog shouldn't be doing this if the hardware is working. The Watchdog driver is really not intended for a gaming PC since it might get false flags from thermal sensors not aligning with the clock speeds expected. It's intended for a system that must be in a high-availability state (eg medical or aerospace applications.)

 

In a sense, there is a hardware failure going on here, but you might not be able to isolate the failure without doing some swaps. Since memory was the second BSOD, it would reason to believe that the RAM is the culprit, but it could also be the memory controller on the CPU, and it's only doing it when it hits a certain thermal point.

 

The thing I would do is update all the drivers, even trivial nonsense like motherboard chipset and usb drivers. Then see what hardware has to be unplugged for it to stop happening. Like this might involve removing all the RAM and testing each channel/slot individually and seeing which channel/slot immediately BSOD's.

[Tristerin]

1 hour ago, Radioactive Snowman said:

I had a similar issue before and this fixed it, computer didnt like my 3200mhz ram, dropped it to 2933 and it fixed my issue

I can get fairly stable at 3600mhz with Zen (2666mhz memory controller support) but it is not 100% stable (2 dimms).  I crash maybe once a night during gaming sessions, and if I competitive game I drop the bios to 2666mhz for 100% stability.

 

Also only frequency I can keep when running 4 dimms (2666mhz even though the kits I have can do better etc)

[Thenelwave]

5 hours ago, Teddy07 said:

Have you looked into the logfiles which files are corrupted?

Tried a reinstall of MW?  

 

Sounds worse than it actually is. 

I think it may be something very simple but im not great when it comes to this. How do I look at my logfiles?

 

I have not tried to reinstall MW. Will try after work!

[Thenelwave]

5 hours ago, Arika S said:

first question is going to be: have you done any searching of this error on google?

 

and if so, what fixes have you attempted? better to know what you've attempted already instead of giving you actions that you may have already completed. because the first 3 links had potential fixes beyond to a disk scan

when I got the watch dog violation I googled it and tried the command promp scan as well as updating the driver for SATA something in my task panel. Thats it.

 

after the scan I got the memory management blue screen not the watch dog violation

[Thenelwave]

5 hours ago, xentropa said:

How is your RAM setup?  How many sticks? Which slots?

Two sticks 1 on the 1st slot and another on the 3rd slot

[Thenelwave]

4 hours ago, Tristerin said:

Yup, reinstall game first - if it continues I would do a Win 10 reinstall myself

 

After I checked into my ram speed - that generation of Zen is only guaranteed to work at 2933mhz with that CPU memory controller.  Anything past that is potentially unstable with XMP without fine tune overclocking (from my experience with Zen)  Make sure in BIOS you are running 2933mhz, if the issue persists, I would look into the software side next.

Now if I wasn't having this issue before can it still be that ? I didnt have this problem when playing Gears of war, FFXIV, APEX ect ..

 

also how can I wipe my HD as well as wipe my SSD so I can do a clean install of windows ? I don' mind doing this at all

[Thenelwave]

2 hours ago, Kisai said:

 

Ok first thing. "Watchdog" is a feature that basically communicates with the OS to say "hey" every few moments, and if it doesn't receive a response it determines that the system has locked up and initiates a reboot. You can turn it off by turning off the BIOS feature and uninstalling the watchdog driver, if that is actually how it's implemented. I've only seen it on workstation/server systems, not desktops or laptops.

 

With that said, the watchdog shouldn't be doing this if the hardware is working. The Watchdog driver is really not intended for a gaming PC since it might get false flags from thermal sensors not aligning with the clock speeds expected. It's intended for a system that must be in a high-availability state (eg medical or aerospace applications.)

 

In a sense, there is a hardware failure going on here, but you might not be able to isolate the failure without doing some swaps. Since memory was the second BSOD, it would reason to believe that the RAM is the culprit, but it could also be the memory controller on the CPU, and it's only doing it when it hits a certain thermal point.

 

The thing I would do is update all the drivers, even trivial nonsense like motherboard chipset and usb drivers. Then see what hardware has to be unplugged for it to stop happening. Like this might involve removing all the RAM and testing each channel/slot individually and seeing which channel/slot immediately BSOD's.

Hmm this might be a difficult one for me might have to bring it in to MC .. sucks with this being a new build and all.

 

might try reinstalling windows.

 

or I could just buy new RAM ? And see if the issue stops afterwards ?

[Teddy07]

36 minutes ago, Thenelwave said:

I think it may be something very simple but im not great when it comes to this. How do I look at my logfiles?

The location is shown in your first picture

[Thenelwave]

22 minutes ago, Teddy07 said:

The location is shown in your first picture

Do you think that may be

whats causing it ? Or it could be something totally separate ?

 

also the other day I was trying to uninstall Destiny 2 and cancelled it right after so the game seemed to have uninstalled but it didn't delete from my software uninstall. Not sure if that may have caused any issues.

 

just putting everything out there. Will check my log when I get off work

 

 

edit: will the log tell me exactly whats going on ?

[Tristerin]

1 hour ago, Thenelwave said:

Now if I wasn't having this issue before can it still be that ? I didnt have this problem when playing Gears of war, FFXIV, APEX ect ..

 

also how can I wipe my HD as well as wipe my SSD so I can do a clean install of windows ? I don' mind doing this at all

Set your ram first see if that even clears the issue, get the computer within SPEC and then see if the instability continues.  If it fixes it, its the memory controller.

 

The why I cant explain - but if I told you Im dealing with this similar issue myself on Zen platform suffice to say that I think that over time the memory controller degrades somehow and wont post past.

[Thenelwave]

24 minutes ago, Tristerin said:

Set your ram first see if that even clears the issue, get the computer within SPEC and then see if the instability continues.  If it fixes it, its the memory controller.

 

The why I cant explain - but if I told you Im dealing with this similar issue myself on Zen platform suffice to say that I think that over time the memory controller degrades somehow and wont post past.

How can I do this ? Sorry for the silly question. Also Iv only owner the PC since January

[Tristerin]

2 hours ago, Thenelwave said:

How can I do this ? Sorry for the silly question. Also Iv only owner the PC since January

Go into BIOS (turn off PC) by pressing ON button and spamming the ESC and F2 key on your keyboard (common BIOS booting options, if not then F11, F12 google what your board needs if this doesn't work)

 

Then set the RAM in the OC portion of the BIOS to 2933mhz and restart.  It may turn on and shut off on its own up to 3 times - its training the RAM timings at this frequency.  If it finds stable, it will boot.  If it does not find stable it will prompt you to go back into BIOS and try again.  If so set XMP then set 2933mhz manually, though it should be able to get its own timings.

[xentropa]

4 hours ago, Thenelwave said:

Two sticks 1 on the 1st slot and another on the 3rd slot

If it is a ram hardware issue

 

Set all ram speeds back to stock.

 

Use 1 ram stick at a time and run your game.

 

Do that for both sticks and see if you still have the same problem.

[Thenelwave]

13 hours ago, Teddy07 said:

Have you looked into the logfiles which files are corrupted?

Tried a reinstall of MW?  

 

Sounds worse than it actually is. 

So im looking at my log now.. if I show you any way you can tell me what to do next?

[Teddy07]

7 hours ago, Thenelwave said:

So im looking at my log now.. if I show you any way you can tell me what to do next?

We will see

[SavageNeo]

15 hours ago, Thenelwave said:

when I got the watch dog violation I googled it and tried the command promp scan as well as updating the driver for SATA something in my task panel. Thats it.

 

after the scan I got the memory management blue screen not the watch dog violation

Hey, i updated my sata thing too and my pc wouldnt boot up. You need to reinstall windows. Sorry to hear that you had same kind of problem that i had.

 

Download windows meadia creation tool (if u can boot to safe mode with wifi on). Convert your windewos to bootable usb drive (remember what your product key is), and go into bios and boot from usb and delete everything in your ssd and hdd and put your windows from your usb to your ssd or hdd.

 

https://www.howtogeek.com/224342/how-to-clean-install-windows-10/

 

Make sure to choose delete everyhting and make sure you put your windows to the usb not your harddrives

[Thenelwave]

CBS.log

3 hours ago, Teddy07 said:

We will see

here it is brother. can I get any info stolen with this on the the web?