Posted November 10, 2019 Hi there, In August I got my girlfriend a Xiaomi laptop for her work. Got it off of Kijiji and was working like a charm until the beginning of August. This was around the time we purchased a longer USB-C charging cable. After this point the laptop has began to have increasingly more difficulty staying powered on or even powering on to begin with. If the laptop is used while not plugged in it may shut off randomly and without notice, despite having battery life. It's beginning to get to the point where there is a need to keep it plugged in at all times, for fear of it turning off in a meeting or not saving documents. To be honest I dont even know where to begin to diagnose the issue. If it is battery, how do I go about checking that? Might it be a software thing? I know I can't call Xiaomi, especially since she threw away the box. Any advice at all is great appreciated! Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted November 11, 2019 Have you tried not using the faulty USB cable anymore? The direction tells you... the direction. -Scott Manley, 2021 Softwares used: Corsair Link (Anime Edition) MSI Afterburner OpenRGB Lively Wallpaper OBS Studio Shutter Encoder Avidemux FSResizer Audacity VLC WMP GIMP HWiNFO64 Paint 3D Paint GitHub Desktop Superposition Prime95 Aida64 GPUZ CPUZ Generic Logviewer Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
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