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Amd Driver and System-Manager doesn't detect my Rx 5700

Nico135brd
By Nico135brd
in Graphics Cards
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Posted

So I upgraded my pc today from an i5 6500 and a R9 380X to an Ryzen 5 3600 and a Rx 5700. The pc is booting in to Windows but when i try to install the Driver for the Card the pc will just crash when the installer starts looking for the device. It does show up in the System-Manager but not as a Graphic Card but (i think that it is the Card) as a PCIe device. l searched for the problem but i didn't really found anything. So I thought I might try it here.

Any ideas what i could try?

 

Update:

So I run ddu and after running it when I tried to install the Drivers again it still crashed. So I guess I will try the Windows reinstall next.

 

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6 minutes ago, Nico135brd said:

So I upgraded my pc today from an i5 6500 and a R9 380X to an Ryzen 5 3600 and a Rx 5700. The pc is booting in to Windows but when i try to install the Driver for the Card the pc will just crash when the installer starts looking for the device. It does show up in the System-Manager but not as a Graphic Card but (i think that it is the Card) as a PCIe device. l searched for the problem but i didn't really found anything. So I thought I might try it here.

Any ideas what i could try?

Reinstall Windows. That's the first thing I'd try with this particular issue, and I loathe reinstalling Windows.

CPU: Ryzen 7 5800X Cooler: Arctic Liquid Freezer II 120mm AIO with push-pull Arctic P12 PWM fans RAM: G.Skill Ripjaws V 4x8GB 3600 16-16-16-30

Motherboard: ASRock X570M Pro4 GPU: ASRock RX 5700 XT Reference with Eiswolf GPX-Pro 240 AIO Case: Antec P5 PSU: Rosewill Capstone 750M

Monitor: ASUS ROG Strix XG32VC Case Fans: 2x Arctic P12 PWM Storage: HP EX950 1TB NVMe, Mushkin Pilot-E 1TB NVMe, 2x Constellation ES 2TB in RAID1

https://hwbot.org/submission/4497882_btgbullseye_gpupi_v3.3___32b_radeon_rx_5700_xt_13min_37sec_848ms

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8 minutes ago, Nico135brd said:

So I upgraded my pc today from an i5 6500 and a R9 380X to an Ryzen 5 3600 and a Rx 5700. The pc is booting in to Windows but when i try to install the Driver for the Card the pc will just crash when the installer starts looking for the device. It does show up in the System-Manager but not as a Graphic Card but (i think that it is the Card) as a PCIe device. l searched for the problem but i didn't really found anything. So I thought I might try it here.

Any ideas what i could try?

Did you do clean install?

 

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1) Download DDU

2) Run DDU

3) Reboot to safe mode when prompted

4) Run DDU again

5) Select Graphics > AMD (it will probably select AMD automatically)

6) Click Clean & Reboot

7) After it reboots reinstall the latest driver from AMD.com

Main Rig:-

Ryzen 7 3800X | Asus ROG Strix X570-F Gaming | 16GB Team Group Dark Pro 3600Mhz | Corsair MP600 1TB PCIe Gen 4 | Sapphire 5700 XT Pulse | Corsair H115i Platinum | WD Black 1TB | WD Green 4TB | EVGA SuperNOVA G3 650W | Asus TUF GT501 | Samsung C27HG70 1440p 144hz HDR FreeSync 2 | Ubuntu 20.04.2 LTS |

 

Server:-

Intel NUC running Server 2019 + Synology DSM218+ with 2 x 4TB Toshiba NAS Ready HDDs (RAID0)

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