TypeC 65W PD Charging laptop not working (Asus Zephyrus M)

[KeNnEtH_18]

Hi Guys,
I just got a Asus Zephyrus M GU502GV. This model is specified to have 65W 20V 3.25A PD charging .

 

 

I tried charging it with a 65W charger I got(non asus), laptop have a PD charging notification pops up. however after 20 seconds it disconnected and no charger is detected. I then reconnect the typeC cable, nothing happens

I then tried different combinations of plugging it and unplugging the charger and cable  ... no luck. Then somehow it magically connects again for 5 seconds before it disconnects again.

 

(does not charge power off/ sleep / power on)

(no led light indicating plugged in)

 

I thought it was my chargers or cables fault. So i tried a 65W powerbank.

 

It charges straight away at the first try. After a few days I charges it again with the powerbank. the same thing happens.

 

 

 

Could this be a software problem?  Is asus preventing third part chargers?

(I am aware of the setting of plugged in, not charging, but this is not it)

(No Bios setting thats related to charging)

 

Does anyone have similar problem? If you have similar problem on different laptop please do share your experiences as well

Much Appreciated!

 

Ken