Audio device

[21150412Keith]

So i reseted my laptop deleting all settings except apps, bcuz it was getting slow. After it was reseted, the audio was no where to be found. Every time i update realtek HD audio, its saying device not starting (code 10).

 

how do i fix this????

[Tan3l6]

What's the laptop model?

[Windows7ge]

When you say update what are you doing exactly? A little Googling says Code 10 is commonly caused by an outdated driver.

 

Did you:

1. Fully uninstall the audio driver?
2. Download the latest from the manufacturers website?
3. Reinstall it?

[21150412Keith]

57 minutes ago, Tan3l6 said:

What's the laptop model?

Dell G3 i5 8500H gtx 1060 6GB max-Q 

[21150412Keith]

46 minutes ago, Windows7ge said:

When you say update what are you doing exactly? A little Googling says Code 10 is commonly caused by an outdated driver.

 

Did you:

1. Fully uninstall the audio driver?
2. Download the latest from the manufacturers website?
3. Reinstall it?

I did. Its still n working. Im using realtek, do you know by chance the link?

[Windows7ge]

3 minutes ago, 21150412Keith said:

I did. Its still n working. Im using realtek, do you know by chance the link?

The link would come from the laptop manufacturer's website.

 

So you did a Windows factory reset? It sounds as if you may have ended up deleting something that was on it when it came from the factory that it needed for audio function (usually a driver). Do you have the original driver CD that probably came with it?

[21150412Keith]

6 hours ago, Windows7ge said:

The link would come from the laptop manufacturer's website.

 

So you did a Windows factory reset? It sounds as if you may have ended up deleting something that was on it when it came from the factory that it needed for audio function (usually a driver). Do you have the original driver CD that probably came with it?

Pc didnt come with laptop

[Windows7ge]

33 minutes ago, 21150412Keith said:

Pc didnt come with laptop

Quote

So i reseted my laptop 

*maximum confusion*

[21150412Keith]

1 hour ago, Windows7ge said:

*maximum confusion*

Lmao ooops hahahah. Meant to say pc didnt come with driver cd