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AMD 2700x RMA

ddennis002
By ddennis002
in CPUs, Motherboards, and Memory
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Anyone have experience with RMA with AMD cpu?

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Posted

Are you looking for the warranty request form? https://www.amd.com/en/support/kb/warranty-information/rma-form

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  • 2 weeks later...
Posted
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On 9/23/2019 at 12:37 AM, WoodenMarker said:

Are you looking for the warranty request form? https://www.amd.com/en/support/kb/warranty-information/rma-form

Sorry for the slow reply, I already started the RMA process, was wondering what to expect as far as speed or issues with the company. 

But I am pretty happy to report that the CPU arrived to them yesterday and this morning I already have an inspection and testing e-mail that has indicated there was an issue with the cpu and a replacement will be sent out and tracking should be provided soon.

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My Rig: AMD Ryzen 9 3900X @ 4.3Ghz | Asus Prime X470-Pro | Corsair Vengeance RGB Pro 32 GB (4 x 8GB) DDR-4 3000Mhz OC'd @ 3400Mhz 16-20-20-38 |

EVGA RTX 2070 8GB XC Gaming OC @ 2145Mhz Boosted/ 1925Mhz Memory | WD SN750 500GB M.2 NVME | Gigabye 240GB SSD | 
XSPC EX 360mm | Corsair XC7 RGB CPU WB | EK-Vector RTX 2080 | Alphacool Eisbecher D5 150mm Plexi | XSPC Fittings | XSPC FLX Clear 7/16" ID, 5/8" OD |
Corsair LL120 x6 | Corsair RM750x White 2018 | Corsair Commander Pro | Corsair Obsidian 500D RGB SE | Corsair RGB LED Lighting PRO Expansion |
Corsair Strafe RGB MK.2 | Corsair Ironclaw RGB Wireless 18,000DPI | Acer 32" 4K 60Hz HDR600 Cert. ET322QK CBMIIPZX |

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Posted

That sounds like a fairly quick process.

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Posted
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9 minutes ago, nick name said:

That sounds like a fairly quick process.

Yea, they even paid for shipping to them via Fedex. I was able to schedule pickup so I didn't even have to leave home.

I was having a problem with IMC my 3000Mhz kit wouldn't boot unless it was at 2133Mhz at crazy high timings and even then would crash booting or trying to install windows.

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My Rig: AMD Ryzen 9 3900X @ 4.3Ghz | Asus Prime X470-Pro | Corsair Vengeance RGB Pro 32 GB (4 x 8GB) DDR-4 3000Mhz OC'd @ 3400Mhz 16-20-20-38 |

EVGA RTX 2070 8GB XC Gaming OC @ 2145Mhz Boosted/ 1925Mhz Memory | WD SN750 500GB M.2 NVME | Gigabye 240GB SSD | 
XSPC EX 360mm | Corsair XC7 RGB CPU WB | EK-Vector RTX 2080 | Alphacool Eisbecher D5 150mm Plexi | XSPC Fittings | XSPC FLX Clear 7/16" ID, 5/8" OD |
Corsair LL120 x6 | Corsair RM750x White 2018 | Corsair Commander Pro | Corsair Obsidian 500D RGB SE | Corsair RGB LED Lighting PRO Expansion |
Corsair Strafe RGB MK.2 | Corsair Ironclaw RGB Wireless 18,000DPI | Acer 32" 4K 60Hz HDR600 Cert. ET322QK CBMIIPZX |

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Fed-Ex just left and I received a brand new retail box 2700x. Amazing and hassle free RMA experience with AMD.

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My Rig: AMD Ryzen 9 3900X @ 4.3Ghz | Asus Prime X470-Pro | Corsair Vengeance RGB Pro 32 GB (4 x 8GB) DDR-4 3000Mhz OC'd @ 3400Mhz 16-20-20-38 |

EVGA RTX 2070 8GB XC Gaming OC @ 2145Mhz Boosted/ 1925Mhz Memory | WD SN750 500GB M.2 NVME | Gigabye 240GB SSD | 
XSPC EX 360mm | Corsair XC7 RGB CPU WB | EK-Vector RTX 2080 | Alphacool Eisbecher D5 150mm Plexi | XSPC Fittings | XSPC FLX Clear 7/16" ID, 5/8" OD |
Corsair LL120 x6 | Corsair RM750x White 2018 | Corsair Commander Pro | Corsair Obsidian 500D RGB SE | Corsair RGB LED Lighting PRO Expansion |
Corsair Strafe RGB MK.2 | Corsair Ironclaw RGB Wireless 18,000DPI | Acer 32" 4K 60Hz HDR600 Cert. ET322QK CBMIIPZX |

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PC Parts Picker Link to Build

Network

Netgear LBR20 LTE Router | Verizon Unlimited Prepaid Hotspot Plan

HP 2530-48G-PoEP Switch

Rasberry Pi 4 Running Pihole

Linksys Velop 3 Mesh Wifi AP's

 

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