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Hey guys,

So as the title suggests I need some help with transferring the Google Authenticator app. Strictly speaking, I need some help having a single question answered:
Am I just entierly fucked beyond the nether realms if the previous phone I used with Google Authenticator gets bricked?
Because reading all the articles I find by googling they all either seem to suggest or outright say so. The way they all talk about it is that I need to log into the accounts I have setup with Google Authenticator and then re-enable the 2FA and now use the new phone to set it up, which is fair, except, you know, my previous phone is bricked...
I am using the same google account, the same phone number and even running a restored backup taken a day before the last phone bricked. But of course, the Google Authenticator, arguably the most important app and one that google actually owns, did not get restored properly.

Does anyone here know if there is a way to, for now, just instead of using the app, have google authenticator send me an SMS with the 2FA codes since I have the same phone number and have had it in the system since when I first set it up? Or is all truly lost?

Thanks for reading, sorry for the gloomy post, just a little lost right now, any tips is appreciated!

A VFX artist dabbling in the dark arts of programming in his spare time

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Depends on what you have setup on your account.

You should have some 'offline codes' on your account too (20 of them even) which you can download and use from your Google account settings. The way you use these codes if similar to normal Authenticator, except I think you have to press some extra button on the authenticator screen, that you're using an offline code.

 

The other option you have is dependent on if you have any secondary methods setup on your account. Like a phone number of second email address. Youu can send a code to your phone I think.

 

Try pressing 'i don't have a code' or something similar on the authenticator screen while logging in.

 

(I do not recommend logging out of your account though , since if you log out your last session, it will be much harder to do anything else.)

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7 minutes ago, FlappyBoobs said:

Have you followed the instructions below yet?

 

https://www.makeuseof.com/tag/switch-google-authenticator-phone/

 

Doesn't sound like you need your old phone at all. 

Step 8 of that guide:

If you’re using the Google Authenticator for other apps, you’ll need to login to each of those sites separately to remove the old Google Authenticator app and add your new phone, also by scanning the QR code.

I think I have mostly gotten away with it though, I've been going over the apps I can remember having signed into and the apps I know I would like to secure with 2FA and all of them so far have allowed me to use my phone/sms to verify. So either through luck or stupidity on my part for not disabling SMS as an option, I think I have gotten into everything now. At least everything that is "mission-critical".

It is also as @Minibois mentioned that since I still have access to my Google account on my laptop I can generate "offline codes" that I should be able to use instead of the ones generated in the authenticator app? I haven't fully gotten to test this yet as I have not gotten to a website that has not offered to send me an sms with the verification code yet, but from what I read that should be the case.

A VFX artist dabbling in the dark arts of programming in his spare time

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They give you backup codes for a reason. Those are to be used if you can't use Auth app. However, if you are logged in to service, you can just add another device to be used. This is also how you will transfer auths from device to another.

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2 hours ago, LogicalDrm said:

They give you backup codes for a reason. Those are to be used if you can't use Auth app. However, if you are logged in to service, you can just add another device to be used. This is also how you will transfer auths from device to another.

Yup, I was mainly concerned with the services I wasn't logged into or the services I was only logged into on my phone that died.

But ye, lesson learned! Have now noted down the backup codes from both the google app but also the backup codes from all the other apps that would give me one that I have 2FA on.

A VFX artist dabbling in the dark arts of programming in his spare time

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Always keep your backup codes in the cloud or in a USB in your safe.

 

I lost access to my Ubisoft google auth when I flashed my phone with a custom OS.

 

So what I did is - go to my bank statements, list 3 to 4 transactions, call their support and tossed them all the info. Trust me, most sites and services that offers 2FA auth codes keeps activity logs.

 

Best bet is to contact support of the app or site you're trying to access, and have them set email as primary 2FA. Hope this helps.

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