Posted May 25, 2019 I just build a new system with a ryzen 5 2600 and a rx 580 using the ASUS b450 prime mother bored every time I boot up the pc after about 2 minutes later it freezes. What’s the problem any ideas Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted May 25, 2019 (edited) Author 3 minutes ago, Alexsolo said: Could be related to many things! Is it when you're playing games or doing something in particular? random even when idle? We'll need a little more detail... No I just built it when I turn it on it just freezes When I try booting it up to install windows. If I go into the Bios it still freezes after a minute Edited May 25, 2019 by Cloggy987 Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted May 25, 2019 Author Ok I’ll try I have 2 sticks of ddr4 3000mz my bored says to put it in the second and fourth slot Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted May 25, 2019 Author Just now, Alexsolo said: Yeah I'm only asking you to put it in the first slot for testing purposes. Yeah I just have still no luck just froze again Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted May 25, 2019 1 hour ago, Cloggy987 said: I just build a new system with a ryzen 5 2600 and a rx 580 using the ASUS b450 prime mother bored every time I boot up the pc after about 2 minutes later it freezes. What’s the problem any ideas What Powersupply?? What Memory? "Hell is full of good meanings, but Heaven is full of good works" Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted May 25, 2019 Author 2 minutes ago, Stefan Payne said: What Powersupply?? What Memory? 550w 80 plus Corsair corsair vengeance ddr4 3000hz Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted May 25, 2019 Author 5 minutes ago, Alexsolo said: Try the other RAM stick on its own... 7 minutes ago, Alexsolo said: Try the other RAM stick on its own... In what slot ? Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted May 25, 2019 2 minutes ago, Cloggy987 said: 550w 80 plus Corsair corsair vengeance ddr4 3000hz OK, replace the PSU. A 10-15 Year old PSU is not a good idea with modern Components. You need a new, good quality PSU such as Bitfenix Formula, be quiet Pure Power 11, 400W or more. "Hell is full of good meanings, but Heaven is full of good works" Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted May 25, 2019 Author 1 minute ago, Stefan Payne said: OK, replace the PSU. A 10-15 Year old PSU is not a good idea with modern Components. You need a new, good quality PSU such as Bitfenix Formula, be quiet Pure Power 11, 400W or more. its brand new Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted May 25, 2019 Author 1 minute ago, Alexsolo said: Just the first one, doesn't REALLY matter. It's just to check if there's not 1 defective stick in the set. okay but when go in to the bios when it lets me it came up recognises Both sticks Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted May 25, 2019 Author 3 minutes ago, Alexsolo said: Just the first one, doesn't REALLY matter. It's just to check if there's not 1 defective stick in the set. nope still freezes what should the idle temp be on a ryzen 5 2600 it a around 40 to 43 degrees C Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted May 25, 2019 12 minutes ago, Cloggy987 said: its brand new Corsair has no 80plus 550W right now. SO its New Old Stock at best. What 550W is it exactly? "Hell is full of good meanings, but Heaven is full of good works" Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted May 25, 2019 Author no because I haven't even being able to install windows to get on to the system I freezes when booting up or trying to install windows Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted May 25, 2019 Author 3 minutes ago, Stefan Payne said: Corsair has no 80plus 550W right now. SO its New Old Stock at best. What 550W is it exactly? its a vs550 80 plus I bought it off the corsair website Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted May 25, 2019 Author 14 minutes ago, Alexsolo said: Yeah 40 degrees idle temp is fine. Yeah defective RAM will be detected and work to boot, but may present issues in windows. Have you installed ALL drivers? no because I haven't even being able to install windows to get on to the system I freezes when booting up or trying to install windows Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted May 25, 2019 Author 4 minutes ago, Alexsolo said: If you unplug your hard drives, does it still freeze when booting into the windows installation media or the BIOS? no it doesn't freeze I unplugged my m.2 and all I have left it my usb boot drive Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted May 25, 2019 Author Just now, Alexsolo said: Do you have another place to put the M.2 drive on the mobo? I'd try that. Might be a defective drive or a defective motherboard. I'm willing to bet it's the SSD. Exchange it where you purchased it for a replacement. it just froze without the m.2 no I don't have another m.2 slot on my mobo Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted May 25, 2019 Author Just now, Alexsolo said: It's not RAM, M.2... likely not PSU... it could be GPU, Motherboard, CPU... unfortunately there's no easy way to determine. I'd suggest going to a local PC shop and asking for help determining the issue... there is no pc shop near my house Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted May 25, 2019 Author 1 minute ago, Alexsolo said: Then you would have to return the possible problematic parts for replacement. As I said, either motherboard, CPU or GPU. its not the gnu because I had a second gnu and I tried it and it was the same so either motherboard or cpu what about the psu ? Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted May 25, 2019 Author 2 minutes ago, Alexsolo said: Yeah then it would be motherboard and CPU. It would really surprise me that it's the PSU.. but anything is possible. I'd start with mobo/cpu since they're the likely culprits. okay I'm going to return the mother bored and get another one sent out hope fully that will work Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted May 26, 2019 Author 21 hours ago, Alexsolo said: Yeah then it would be motherboard and CPU. It would really surprise me that it's the PSU.. but anything is possible. I'd start with mobo/cpu since they're the likely culprits. cheers alexsolo the new mobo came today and it works fine thanks Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
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