Galaxy S8+ Pie update issues

[AntonChigurh]

So I recently purchased a galaxy s8+ after my old s7 went kaput. Ever since I got it there's been a persistent android version update notification on the screen. I've tried updating multiple times but it just won't take. At first I was confused, but I've since ascertained the source of the problem. Apparently if you're too far behind on android updates the phone will refuse to update normally and will require you to update it manually. Most people recommend SmartSwitch for this but I cannot use SmartSwitch, as my only functioning computer right now is a chromebook. I would like to find a way to update my phone without smartswitch as this is seriously annoying, seeing as it prevents my phone from fast charging as well.

 

Tl;dr: OP's galaxy s8+ won't update and he needs to find a way to make the update stick without using smartswitch

[AlTech]

17 minutes ago, AntonChigurh said:

So I recently purchased a galaxy s8+ after my old s7 went kaput. Ever since I got it there's been a persistent android version update notification on the screen. I've tried updating multiple times but it just won't take. At first I was confused, but I've since ascertained the source of the problem. Apparently if you're too far behind on android updates the phone will refuse to update normally and will require you to update it manually. Most people recommend SmartSwitch for this but I cannot use SmartSwitch, as my only functioning computer right now is a chromebook. I would like to find a way to update my phone without smartswitch as this is seriously annoying, seeing as it prevents my phone from fast charging as well.

 

Tl;dr: OP's galaxy s8+ won't update and he needs to find a way to make the update stick without using smartswitch

You can't be too far behind Android updates cos the S8 was just on Oreo before this. Unless you mean your S8+ is on 7.0 Nougat in which case you probably should try updating to 8.0 Oreo first.

[AntonChigurh]

4 minutes ago, AluminiumTech said:

You can't be too far behind Android updates cos the S8 was just on Oreo before this. Unless you mean your S8+ is on 7.0 Nougat in which case you probably should try updating to 8.0 Oreo first.

I'm already on Oreo. I don't know if being too far behind is really the issue but when i scoured tomshardware and the samsung forums thats what everyone else seemed to say

[AlTech]

1 minute ago, AntonChigurh said:

I'm already on Oreo. I don't know if being too far behind is really the issue but when i scoured tomshardware and the samsung forums thats what everyone else seemed to say

Updating from Oreo to Pie should be straightforward.

 

If possible though I would re-try download the update possibly on a different wifi network or whatever. The update file itself could have gotten corrupted.

[AntonChigurh]

30 minutes ago, AluminiumTech said:

Updating from Oreo to Pie should be straightforward.

 

If possible though I would re-try download the update possibly on a different wifi network or whatever. The update file itself could have gotten corrupted.

I honestly have zero clue why it's acting up the way it is.

 

I'll try your suggestion and come back with the results

 

Edit: just looked at the update file. Now i'm even more confused as this doesnt seem to be the pie update

[AlTech]

3 minutes ago, AntonChigurh said:

snip

I'd just update to that and then go to the Pie update from there

[kirashi]

16 minutes ago, AntonChigurh said:

I honestly have zero clue why it's acting up the way it is.

I'll try your suggestion and come back with the results

Edit: just looked at the update file. Now i'm even more confused as this doesnt seem to be the pie update

--SNIP--

Spot on - that's a security update. You'll want to install that first, then see if there's an OTA update to get you to Pie. Mmm...

[AntonChigurh]

Well I finally fixed it. Turns out all I had to do was boot it in safe mode and install the update through that. Thanks for all the help guys