BROKEN PSU. REPAIR OR REPLACE?

Spotty · March 24, 2019

1 minute ago, ekadarmawan said:

Iam not sure. Because I cant find the box anywhere. But even if the warranty still prevail I dont know how to claim it.

https://www.corsair.com/ww/en/warranty

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How to Make a Warranty Claim

Before submitting a warranty claim, we suggest you contact our technical support group or visit https://support.corsair.com/ and review the support section for technical assistance. A simple fix for your problem may be found there.

Valid warranty claims should be processed through your point of purchase during the first thirty (30) days after purchase. This period may vary depending on where you purchased your product; please verify the return policy with the retailer where you purchased your product. Any warranty claims that cannot be processed through your original point of purchase should be addressed directly to CORSAIR. Our customer service contact information can be found on the web at https://www.corsair.com/contact or in the documentation included with your product.

Returning Your Product

In the event that you need to return your CORSAIR products for replacement, CORSAIR will provide you with a Return Merchandise Authorization Number (RMA#) as well as return instructions. Do not return your product without prior approval from CORSAIR. Any product returned without a valid, unique RMA# will be refused and returned to the sender at the sender’s expense. To avoid problems at the time of receipt, clearly write your RMA# on the outside of the package and include a copy of your RMA confirmation e-mail within the package.

Request a Return Material Authorization Number (RMA#)

Please follow these steps to obtain an RMA number:

    For end user customers, submit an RMA# request online at: https://support.corsair.com

        A valid proof of purchase is required for RMA processing (i.e. receipt, invoice, copy of credit card statement).
        To request an Express or Advanced RMA, a valid credit card must be provided to secure the new replacement unit for shipping prior to CORSAIR receiving the defective unit.