Unsure which PC component needs upgrade

[mynubhurts]

Hello all. 

I'm new to the fourms here, apologies if this is postedin the wrong thread. 

I'm curious if anyone break down this information to me and explain which PC component/s needs upgrading to run Total Warhammer 2. 

I know for sure upgrading my hard drive to an ssd would help reduce load times in game. Is my motherboard only compatible with certain hard drives? or is compatibility not an issue with storage?

 

Below are PC Specs:

CPU

    AMD Ryzen 5 1400   
RAM
    8.00GB Single-Channel Unknown @ 1199MHz (17-17-17-39)
Motherboard
    Micro-Star International Co. Ltd B350M BAZOOKA (MS-7A38) (AM4)  
Graphics 
    VG245 (1920x1080@75Hz)
    4096MB ATI Radeon RX 580 Series (MSI)  
Storage
    931GB Western Digital WDC WD10EZEX-75WN4A0 (SATA )  
Optical Drives
    DiscSoft K5005SVHU5R
    DiscSoft A1MO16LHT9L

[DocSwag]

I'm not entirely sure what your question is in regards to Warhammer. Does the game not run well or something?

11 minutes ago, mynubhurts said:

I know for sure upgrading my hard drive to an ssd would help reduce load times in game. Is my motherboard only compatible with certain hard drives? or is compatibility not an issue with storage?

Your mobo should be compatible with basically any modern SSD.

[Streetguru]

22 minutes ago, mynubhurts said:

 

Your PC can run that game just fine.

 

Find some benchmarks for dual channel vs single channel and see if it cares about memory a lot for some reason.

[mynubhurts]

 

My game is crashing randomly in all modes of play after x amounts of play time. (Campaign, Custom Battles) and cannot be reproduced. I tried contacting SEGA support about the problem and was basically told the issue was down to hardware. I downloaded MSI afterburner and am unsure as to what the on-screen information is telling me about CPU/GPU performance. 

 

From what I can see the GPU is being maxed out and producing high temps? It also seems my memory clock is maxed as well.

 

The part where I'm confused is that I input my PC specs into a Can I run it search and results are telling me my processor isn't up to meeting recommended levels of performance and graphics card is. But from what I'm seeing on the MSI afterburner details it seems my Graphics card is steadily struggling.  

 

 

 

 

 

 

[LogicWeasel]

26 minutes ago, mynubhurts said:

I know for sure upgrading my hard drive to an ssd would help reduce load times in game.

Storage
    931GB Western Digital WDC WD10EZEX-75WN4A0 (SATA )  

 

You are correct.  If you are concerned with making your game load faster (from startup or loading battles and resuming to the main map) then an SSD is the way to go.  For games any nice modern SSD will do so depending on how much storage you'd need, a 250GB or 500GB Crucial MX500 SSD would be a good choice for performance and value.  Here's a link to pricing.
https://pcpartpicker.com/product/ft8j4D/crucial-mx500-500gb-25-solid-state-drive-ct500mx500ssd1

Also just in terms of raw CPU performance, if your RAM can go any higher than DDR4-2400 you will want to try to push it as your Ryzen CPU would operate more efficiently if the RAM was clocked faster.  Otherwise you have a fine GPU for 1080P gaming and your CPU is modern.

[mynubhurts]

5 minutes ago, LogicWeasel said:

Also just in terms of raw CPU performance, if your RAM can go any higher than DDR4-2400 you will want to try to push it as your Ryzen CPU would operate more efficiently if the RAM was clocked faster.  Otherwise you have a fine GPU for 1080P gaming and your CPU is modern.

Could you explain how I would go about pushing the RAM? Does anything from the image or what I have mentioned indicate reason for constant crashes/ random blue screens of death ex.(irql_not_less_or_equal)? I don't experience crashes with any modern FPS, or MOBA games. 

[mynubhurts]

18 minutes ago, DocSwag said:

I'm not entirely sure what your question is in regards to Warhammer. Does the game not run well or something?

Your mobo should be compatible with basically any modern SSD.

My game is crashing randomly in all modes of play after x amounts of play time. (Campaign, Custom Battles) and cannot be reproduced. I tried contacting SEGA support about the problem and was basically told the issue was down to hardware. I downloaded MSI afterburner and am unsure as to what the on-screen information is telling me about CPU/GPU performance. 

 

From what I can see the GPU is being maxed out and producing high temps? It also seems my memory clock is maxed as well.

 

The part where I'm confused is that I input my PC specs into a Can I run it search and results are telling me my processor isn't up to meeting recommended levels of performance and graphics card is. But from what I'm seeing on the MSI afterburner details it seems my Graphics card is steadily struggling.  

[LogicWeasel]

1 minute ago, mynubhurts said:

 

From what I can see the GPU is being maxed out and producing high temps? It also seems my memory clock is maxed as well.

82C is warm but doesn't mean your GPU is heavily throttling, it just means the fan curve is letting it go that high while gaming since you set it to 90c for temp limit.  If you have done any overclocking of your RX 580 I would dial it back to stock and make sure you install the newest GPU drivers from AMD and try that.

1 minute ago, mynubhurts said:

The part where I'm confused is that I input my PC specs into a Can I run it search and results are telling me my processor isn't up to meeting recommended levels of performance and graphics card is. But from what I'm seeing on the MSI afterburner details it seems my Graphics card is steadily struggling.   

Two things here: Can I Run It clearly isn't accounting well for your Ryzen CPU as it doesn't know how to compare it to the recommended Intel CPU for that game, it's not an always-right source so you should ignore that feedback, it's not reporting good info.  Second just because your GPU is running at or near 100% doesn't mean it's struggling it means your gaming.  If a car is accelerating and the engine is revving does that mean it's struggling or does that mean you're just trying to go faster.

[LogicWeasel]

2 minutes ago, mynubhurts said:

Could you explain how I would go about pushing the RAM? Does anything from the image or what I have mentioned indicate reason for constant crashes/ random blue screens of death ex.(irql_not_less_or_equal)? I don't experience crashes with any modern FPS, or MOBA games. 

What is your ram rated for (the specs would be on the package or product online link)?  BSOD with IRQL can be drivers or other system errors so your image doesn't give any info about that, I recommend that you use the latest drivers and not overclock if you don't know it can cause BSOD when not dialed-in correctly.

[Jurrunio]

I'm just suspecting your system running out of memory (and also only having a single memory stick, which means no dual channel for you)

[mynubhurts]

5 minutes ago, LogicWeasel said:

What is your ram rated for (the specs would be on the package or product online link)?  BSOD with IRQL can be drivers or other system errors so your image doesn't give any info about that, I recommend that you use the latest drivers and not overclock if you don't know it can cause BSOD when not dialed-in correctly.

Here are the Specs, I didn't realize it was listed as unknown in the Original Post.

 

G.SKILL F4 DDR4 2400 C17 1x8GB

[mynubhurts]

1 minute ago, Jurrunio said:

I'm just suspecting your system running out of memory (and also only having a single memory stick, which means no dual channel for you)

What kind of improvements can i expect when adding another stick of ram?

 

Here is the spec:

G.SKILL F4 DDR4 2400 C17 1x8GB

 

[LogicWeasel]

1 minute ago, Jurrunio said:

I'm just suspecting your system running out of memory

I disagree:

-Based on the image he's only using 5.6GB out of 8GB so he'd have to open a lot of tabs or the game would have to have a bad memory leak (which would be fixed by now the game's been out for a while)

-The game's system requirements (even the recommended for 60fps 1080P) state 8GB is the mark so he's not under the requirements at all.

[LogicWeasel]

2 minutes ago, mynubhurts said:

Here are the Specs, I didn't realize it was listed as unknown in the Original Post.

 

G.SKILL F4 DDR4 2400 C17 1x8GB

Ok so the ram is only rated for that speed (oh well too late to change that now).  I would do what I suggested in my previous posts (remove all overclock, power limit, and temp changes to your GPU, install the newest drivers from AMD, and try it out doing that).  Only after you exhaust other (free) options would I consider looking at getting another 8GB DIMM of RAM to upgrade to dual-channel and 16GB in total (dual-channel is far better for your memory bandwidth).

[mynubhurts]

4 minutes ago, LogicWeasel said:

Ok so the ram is only rated for that speed (oh well too late to change that now).  I would do what I suggested in my previous posts (remove all overclock, power limit, and temp changes to your GPU, install the newest drivers from AMD, and try it out doing that).  Only after you exhaust other (free) options would I consider looking at getting another 8GB DIMM of RAM to upgrade to dual-channel and 16GB in total (dual-channel is far better for your memory bandwidth).

Ok. The PC is running stock, no overclocking has been done at all. The drivers are up to date as well as I clean reinstalled them thinking they were causing the problems. Looks like I'll need to upgrade to dual channel. Thank you all for your help.

 

Could you explain how the dual channel will help improve performance? I know the type of game Warhammer is requires lots of memory due to there being 100+ AI but don't fully understand how RAM in conjunction with CPU affects this.

 

 

[LogicWeasel]

5 minutes ago, mynubhurts said:

Ok. The PC is running stock, no overclocking has been done at all. The drivers are up to date as well as I clean reinstalled them thinking they were causing the problems. Looks like I'll need to upgrade to dual channel. Thank you all for your help.

I wouldn't quite jump there, I said dual channel would improve performance, but I doubt adding RAM will fix your crashing.  There's more to look at like having Steam check the game files for errors (right click it in steam > Properties > Local Files> Verify Integrity of Game Files).  It would also be helpful to know if there are any error details with the crash (does it just drop to a blue screen of death?) or does it just drop you to the desktop with the game exited cleanly.  

 

What exact Power Supply do you have and how old is it?  (Yeah even this can cause crashing during peak Watt-draw).

 

Also wouldn't hurt to make sure Windows 10 is up to date (snore I know, but sometimes getting updates is important for system use).

 

5 minutes ago, mynubhurts said:

Could you explain how the dual channel will help improve performance? I know the type of game Warhammer is requires lots of memory due to there being 100+ AI but don't fully understand how RAM in conjunction with CPU affects this.

Dual channel is like having a 2-lane highway for data to travel between the CPU and RAM instead of a 1-lane, data flows easier and the CPU is happy because data gets to it faster which it wants to process.  There's likely a Tech Quickie video on youtube that will explain a bit more if you want to know more about how RAM works or why having greater bandwidth to/from it is good.

[Streetguru]

39 minutes ago, mynubhurts said:

 

Probably try reinstalling windows to start.

 

Then try older or newer drivers.

 

If your components are overheating what case do you have?

 

If your PSU has an issue try lowing the power target on your  GPU by 50% and/or undervolting your CPU.

adding another stick of memory isn't going to fix that kind of crashing most likely, but it's something to get long term.

[mynubhurts]

Just now, LogicWeasel said:

I wouldn't quite jump there, I said dual channel would improve performance, but I doubt adding RAM will fix your crashing.  There's more to look at like having Steam check the game files for errors (right click it in steam > Properties > Local Files> Verify Integrity of Game Files).  It would also be helpful to know if there are any error details with the crash (does it just drop to a blue screen of death?) or does it just drop you to the desktop with the game exited cleanly.  

 

What exact Power Supply do you have and how old is it?  (Yeah even this can cause crashing during peak Watt-draw).

 

Also wouldn't hurt to make sure Windows 10 is up to date (snore I know, but sometimes getting updates is important for system use).

 

Dual channel is like having a 2-lane highway for data to travel between the CPU and RAM instead of a 1-lane, data flows easier and the CPU is happy because data gets to it faster which it wants to process.  There's likely a Tech Quickie video on youtube that will explain a bit more if you want to know more about how RAM works or why having greater bandwidth to/from it is good.

I ran through all the troubleshooting tips that game support could offer me directly and forum wise. I've clean reinstalled the game as well as steam, verified game files, change game file name before running, reinstalled graphics drivers, Ran game on directx 11 and 12, Windows is up to date. The game will either Crash to desktop or I will get a random Blue screen of death. Most of the time no Crash reports are made so i have nothing to show support. Unsure why SEGA support didn't bother to reply to my updates but I can't see why the game would be an issue if I've exhausted all the trouble shooting lists. May be worth noting I recently downloaded Warhammer 1 as well and had a Crash to desktop at around 30 minutes into a new campaign. 

 

Your simpler reply explaining the dual channel was exactly what i was looking for, thanks.

 

Unsure how to determine power supply model. This PC was bought pre-made from either Cyberpower or Ibuypower, searching now.

[mynubhurts]

19 minutes ago, LogicWeasel said:

What exact Power Supply do you have and how old is it?  (Yeah even this can cause crashing during peak Watt-draw).

Can't find it. But this pre-made pc was purchased late 2017. 

[Streetguru]

1 minute ago, mynubhurts said:

Can't find it. But this pre-made pc was purchased late 2017. 

Those usually have lower end power supplies, probably try limiting the power draw of your GPU by 50% first

[mynubhurts]

24 minutes ago, LogicWeasel said:

What exact Power Supply do you have and how old is it?  (Yeah even this can cause crashing during peak Watt-draw).

Found it here is the link:

https://www.bestbuy.com/site/cyberpowerpc-gamer-master-desktop-amd-ryzen-5-series-8gb-memory-amd-radeon-rx-580-xtr-1tb-hard-drive-black/6225214.p?skuId=6225214&ref=212&loc=1&ref=212&loc=1&gclid=CjwKCAjw4LfkBRBDEiwAc2DSlPWtpas4T_DEiruVwZwbQggR2jQro8Ptfh5Ndwc1geinpHhtjr0EBhoCY1kQAvD_BwE&gclsrc=aw.ds

[mynubhurts]

2 minutes ago, Streetguru said:

Those usually have lower end power supplies, probably try limiting the power draw of your GPU by 50% first

Okay what will this do for me and what should I look for?

[mynubhurts]

16 minutes ago, Streetguru said:

Those usually have lower end power supplies, probably try limiting the power draw of your GPU by 50% first

Lowered by 50% and here is what I'm seeing. My computer is notably quieter.   

[Streetguru]

5 minutes ago, mynubhurts said:

 

So it's not crashing under a lower power draw?

Power and temperature are directly related

[mynubhurts]

1 minute ago, Streetguru said:

So it's not crashing under a lower power draw?

Power and temperature are directly related

I'm going to continue playing and see if I get a CTD. I'm not seeing any performance drops now that I've limited power supply, is this normal? How does power supply affect GPU?