Apex Legends Crashes PC

[SeanLTT]

Whenever I load up Apex Legends my PC crashes, no blue screen. Just cut to black then it restarts. My temps are fine and my CPU supports SSE4.1 so I'm not sure what the issue is. I will appreciate any help!

[Semper]

Can we get a rundown on the specs of your system?

The info we have now is akin to "I have a car how fast does it go?"

[Tamesh16]

drivers maybe?

 

[Spotty]

2 hours ago, SeanLTT said:

my CPU supports SSE4.1

But not SSE4.2? So your CPU is more than a decade old? Yorkfield?

Other people have been having the same issue with decade old CPUs that don't support SSE4.2, so it looks like that's the reason.

The minimum requirements for the game are listed on the website.

Quote

APEX LEGENDS MINIMUM SYSTEM REQUIREMENTS

• OS: 64-bit Windows 7
• CPU: Intel Core i3-6300 3.8GHz / AMD FX-4350 4.2 GHz Quad-Core Processor
• RAM: 6GB
• GPU: NVIDIA GeForce GT 640 / Radeon HD 7700
• GPU RAM: 1 GB
• HARD DRIVE: Minimum 30 GB of free space

[SeanLTT]

8 hours ago, Spotty said:

But not SSE4.2? So your CPU is more than a decade old? Yorkfield?

My CPU does support SSE4.2 I just didn't write.

 

Pepega

[Will__]

This happening to me too. I have updated all of my drivers and have tried almost every fix I could think of, along with all of my classmates and Esports teammates. I am an Electrical Engineering student, believe me we tested for hours yesterday with zero success.

 

CPU: Intel - Core i9-9900K 
CPU Cooler: Cooler Master - MasterLiquid ML360R RGB 
Motherboard: MSI - MEG Z390 GODLIKE EATX LGA1151  
Memory: Corsair - Vengeance RGB Pro 32 GB (4 x 8 GB) DDR4-3200 Memory  
Storage: Samsung - 970 Evo 500 GB M.2-2280 Solid State Drive  
Video Card: MSI - GeForce RTX 2070 8 GB Video Card  
Case: Phanteks - ENTHOO EVOLV X GLASS (Black) ATX Mid Tower Case 
Power Supply: Corsair - RMx 1000 W 80+ Gold Certified Fully-Modular ATX Power Supply   
Operating System: Microsoft - Windows 10 Pro OEM 64-bit  
Monitor: Asus - ROG SWIFT PG348Q 34.0" 3440x1440 100 Hz Monitor 

[xAcid9]

Check windows event viewer for any error log.

 

[Cigano]

This game just hard crashed my pc. It minimized itself midgame and my cursor was skipping all over the screen and I had to do a hard reset. 1070ti, 2700x, 16gb ram

[Will__]

I fixed it. 

 

1) updated all of my drivers.

 

2) fixed event error 10016 for ShellServiceHost:

 

3) then open command prompt as administrator and type "verifier".

press enter

then select "Delete Existing Settings"

click finish and then reboot. 

 

 

[x0EvilPikachu0x]

I had the same issue as OP. It was causing a spike in the temp of my GPU, causing a restart. All I had to do was turn anti-aliasing off and move anything that was set on "Very High" to "High". No more restarts and a steady GPU temp. For some reason ,this was happening to all Origin games, including BattleFront II.