Cpu cooler cemented onto cpu

[J400]

Have been running ryzen 7 1700 for the past year or so and saw temps a tad higher than normal so decided to take a look at the ihs. Unfortunately, i never got that far. I unscrewed the cooler from the backplate and took the back plate off, but the cooler was stuck in place, screws dangling in the air. I knew that i absolutely shouldnt pull on it, because it is a pga chip, so i tried turning it left to right to see if i could twist it loose. Still didnt budge. Then i figured i should heat it and maybe that would help. Nothing worked. Even ran cpu z stress test, unplugged the cpu fan connector, and closed the case up and let it run for 20 minutes. Didnt budge at all. Now im stuck. Figured i might try calling amd support but thier hours are over for today. Ive been building pcs for a long time but never encountered thermal paste this stubborn. 

[SkyHound0202]

You need to unscrew it from the front side, hold the heatsink firmly, give it a slight twist and it will come right off.

[J400]

11 minutes ago, SkyHound0202 said:

You need to unscrew it from the front side, hold the heatsink firmly, give it a slight twist and it will come right off.

What do you mean un screw it? Thise screws attach to the backplate, which is conpletely off. They dont come off of the cooler. And as for twisting it, like i said, ive been trying that all day.

[SkyHound0202]

3 minutes ago, J400 said:

What do you mean un screw it? Thise screws attach to the backplate, which is conpletely off. They dont come off of the cooler. And as for twisting it, like i said, ive been trying that all day.

I mean those 4 screws on the metal heatsink that secures the heatsink to the backplate.

You should not unscrew the blackplate.

 

[J400]

10 minutes ago, SkyHound0202 said:

I mean those 4 screws on the metal heatsink that secures the heatsink to the backplate.

You should not unscrew the blackplate.

 

Ive been trying to tell you that its NOT CONNECTED TO ANYTHING. In trying to demonstrate that to you in a video, i turned the cooler hard enought to drag the entire computer across the floor. And without pulling up on it at all, the cooler came out alongside the cpu from the socket. Fortunately, none of the pins look damaged, but the cpu is still stuck to the cooler like a brick.

[jsho98]

First I would try to run the stress test again and try the twisting method again.

If that doesn't work the only other thing I can think of (and this is risky) is again make sure the CPU is hot and then just pulling straight up on the cooler.  If you are lucky the CPU will stay in the board if the CPU does come out hopefully no damage was done to the pins and you can just follow some of the advice that was given here to get the CPU off.

 

Good luck

[KaitouX]

Apply heat to the heatsink with a hairdryer or something similar and see if you can pull it off. I recommend properly verifying if there are no bent pins if you're going to put it back in the socket.

[jsho98]

11 minutes ago, J400 said:

Ive been trying to tell you that its NOT CONNECTED TO ANYTHING. In trying to demonstrate that to you in a video, i turned the cooler hard enought to drag the entire computer across the floor. And without pulling up on it at all, the cooler came out alongside the cpu from the socket. Fortunately, none of the pins look damaged, but the cpu is still stuck to the cooler like a brick.

I hope the CPU is ok

Since it is out now here are two different methods for removing the CPU that a lot of people seem to have success with

The first vid looks more promising for your situation imho

[_Hustler_One_]

AMD doesn't want you to use aftermarket cooler..