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Logitech G502 Spectrum Stutter on Start-up

Every single time I start windows the mouse stutters like crazy until the "Logitech Gaming Software" boots.

There are other issues like forgetting profiles occasionally, clicks not happening, etc. but those are super minor and fixable.

Another big issue is that it also makes the PC hang during restarts...

 

Anyway, today I discovered there's an alternative app, the "Logitech G Hub" which is OK so far and doesn't make the PC hang during restarts, so yay!

The issue with the horrible stutter on startup continues however, until I manually double click the Tray icon and open the app's window, which makes it work normally from that point on.

 

If anyone can think of a fix, please do let me know.

An alternative I've thought of is making the G Hub a "high priority" during startup, so that it loads before I'm ever signed in, but have no idea how to do that -hence my username- so again some help would be appreciated :)

PCPartPicker Part List: https://pcpartpicker.com/list/ZKsJvn

 

 

CPU: AMD Ryzen 7 3700X 3.6 GHz 8-Core Processor 
CPU Cooler: Cooler Master Hyper 212 LED Turbo (Red) 66.3 CFM CPU Cooler 
Motherboard: Gigabyte X570 AORUS ELITE ATX AM4 Motherboard 
Memory: G.Skill Ripjaws V Series 16 GB (2 x 8 GB) DDR4-3200 Memory 
Storage: ADATA XPG SX8200 Pro 1 TB M.2-2280 Solid State Drive 
Video Card: Asus 3080 Turbo
Case: Fractal Design Meshify C ATX Mid Tower Case 
Power Supply: SeaSonic PRIME Titanium 750 W 80+ Titanium Certified Fully Modular ATX Power Supply 
Operating System: Microsoft Windows 10 Home OEM 64-bit  
Monitor: Asus MG278Q 27.0" 2560x1440 144 Hz Monitor 

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That's strange i have no issues with mine.

Try without logitech gaming software..use it for one time to adjust the DPi and save the profiles to the mouse onboard memory and then uninstall the software.

Gaming Mouse Buying Guide (Technical Terms,Optical vs Laser,Mice Recommendation,Popular Mouse Sensor,Etc)

[LOGITECH G402 REVIEW]

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I can conquer the world with one hand,As long as you hold the other -Unknown

Its better to enjoy your own company than expecting someone to make you happy -Mr Bean

No one is going to be with you forever,One day u'll have to walk alone -Hiromi aoki (avery)

BUT the one who love us never really leave us,You can always find them here -Sirius Black

Don't pity the dead,Pity the living and above all those who live without love -Albus Dumbledore

 

 

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1 hour ago, TooUnskilled said:

If anyone can think of a fix, please do let me know.

Do you have the latest LGS? Maybe clean the registry (with something like wise registry cleaner. Just don't "defragment" your registry if you have an ssd).
In my system lgs always stops after a while with a G603 in low power mode.  I have like 50 profiles, and the mentioned 1 problem..

My R2700XT build:  r7 2700 @4.1 Ghz max 65C - Sapphire Pulse rx 5700xt @1625Mhz 955mV 1300rpm fans, max 82C - Asrock B450 gaming k4 - Gskill Ripjaws 2x8GB @3200mhz CL16 - Be Quiet Straight Power E11 650w - Fractal Meshify C - EK-Kit S240 - NB eLoop 120mm PWM - Be Quiet Shadow Wings 140mm 1000rpm - Bitfenix Spectre LED PWM 120mm - Samsung 250GB 860 Evo - Seagate Barracuda 2TB

Peripherals:  Acer XF270HBbmiiprzx 144hz 1080p TN - CM Storm Quickfire TK - Coolermaster MK750 - CM Storm Reaper - Logitech G303 - Logitech G502 - Logitech G603

Audio:  Hyperx Cloud Stinger - Samson SR850 - Trust Screamer - Creative Gigaworks T20 II

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1 hour ago, 00RaZoR11 said:

Do you have the latest LGS? Maybe clean the registry (with something like wise registry cleaner. Just don't "defragment" your registry if you have an ssd).
In my system lgs always stops after a while with a G603 in low power mode.  I have like 50 profiles, and the mentioned 1 problem..

I did have the latest one, did multiple reinstallations and it still didn't work :(

Trying Registry now.

2 hours ago, Hiya! said:

That's strange i have no issues with mine.

Try without logitech gaming software..use it for one time to adjust the DPi and save the profiles to the mouse onboard memory and then uninstall the software.

I also changed it to on-board memory but it still lags until I get the G Hub (or LGS previously) to open its window.

Also the G Hub doesn't have that option, or I just can't find it?

There is an option to delete the on-board profiles and replace them with other ones, but it doesn't let me know if I'm using on-board or not.

Also, when I delete a profile I get the same stuttering again for a few seconds, not sure if that means much.

 

PCPartPicker Part List: https://pcpartpicker.com/list/ZKsJvn

 

 

CPU: AMD Ryzen 7 3700X 3.6 GHz 8-Core Processor 
CPU Cooler: Cooler Master Hyper 212 LED Turbo (Red) 66.3 CFM CPU Cooler 
Motherboard: Gigabyte X570 AORUS ELITE ATX AM4 Motherboard 
Memory: G.Skill Ripjaws V Series 16 GB (2 x 8 GB) DDR4-3200 Memory 
Storage: ADATA XPG SX8200 Pro 1 TB M.2-2280 Solid State Drive 
Video Card: Asus 3080 Turbo
Case: Fractal Design Meshify C ATX Mid Tower Case 
Power Supply: SeaSonic PRIME Titanium 750 W 80+ Titanium Certified Fully Modular ATX Power Supply 
Operating System: Microsoft Windows 10 Home OEM 64-bit  
Monitor: Asus MG278Q 27.0" 2560x1440 144 Hz Monitor 

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2 minutes ago, TooUnskilled said:

Trying Registry now.

Is the firmware up to date? mine is at 103.1.10

My R2700XT build:  r7 2700 @4.1 Ghz max 65C - Sapphire Pulse rx 5700xt @1625Mhz 955mV 1300rpm fans, max 82C - Asrock B450 gaming k4 - Gskill Ripjaws 2x8GB @3200mhz CL16 - Be Quiet Straight Power E11 650w - Fractal Meshify C - EK-Kit S240 - NB eLoop 120mm PWM - Be Quiet Shadow Wings 140mm 1000rpm - Bitfenix Spectre LED PWM 120mm - Samsung 250GB 860 Evo - Seagate Barracuda 2TB

Peripherals:  Acer XF270HBbmiiprzx 144hz 1080p TN - CM Storm Quickfire TK - Coolermaster MK750 - CM Storm Reaper - Logitech G303 - Logitech G502 - Logitech G603

Audio:  Hyperx Cloud Stinger - Samson SR850 - Trust Screamer - Creative Gigaworks T20 II

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1 minute ago, 00RaZoR11 said:

Is the firmware up to date? mine is at 103.1.10

Yep, one of the first things I tried was clicking on every update option I found, 103.2.12

PCPartPicker Part List: https://pcpartpicker.com/list/ZKsJvn

 

 

CPU: AMD Ryzen 7 3700X 3.6 GHz 8-Core Processor 
CPU Cooler: Cooler Master Hyper 212 LED Turbo (Red) 66.3 CFM CPU Cooler 
Motherboard: Gigabyte X570 AORUS ELITE ATX AM4 Motherboard 
Memory: G.Skill Ripjaws V Series 16 GB (2 x 8 GB) DDR4-3200 Memory 
Storage: ADATA XPG SX8200 Pro 1 TB M.2-2280 Solid State Drive 
Video Card: Asus 3080 Turbo
Case: Fractal Design Meshify C ATX Mid Tower Case 
Power Supply: SeaSonic PRIME Titanium 750 W 80+ Titanium Certified Fully Modular ATX Power Supply 
Operating System: Microsoft Windows 10 Home OEM 64-bit  
Monitor: Asus MG278Q 27.0" 2560x1440 144 Hz Monitor 

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9 minutes ago, TooUnskilled said:

Yep, one of the first things I tried was clicking on every update option I found, 103.2.12

Maybe another usb port from another cluster (cpu, chipset, frontpanel)? I dunno. Motherboards and windows can be weird sometimes.

My R2700XT build:  r7 2700 @4.1 Ghz max 65C - Sapphire Pulse rx 5700xt @1625Mhz 955mV 1300rpm fans, max 82C - Asrock B450 gaming k4 - Gskill Ripjaws 2x8GB @3200mhz CL16 - Be Quiet Straight Power E11 650w - Fractal Meshify C - EK-Kit S240 - NB eLoop 120mm PWM - Be Quiet Shadow Wings 140mm 1000rpm - Bitfenix Spectre LED PWM 120mm - Samsung 250GB 860 Evo - Seagate Barracuda 2TB

Peripherals:  Acer XF270HBbmiiprzx 144hz 1080p TN - CM Storm Quickfire TK - Coolermaster MK750 - CM Storm Reaper - Logitech G303 - Logitech G502 - Logitech G603

Audio:  Hyperx Cloud Stinger - Samson SR850 - Trust Screamer - Creative Gigaworks T20 II

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1 hour ago, 00RaZoR11 said:

Do you have the latest LGS? Maybe clean the registry (with something like wise registry cleaner. Just don't "defragment" your registry if you have an ssd).
In my system lgs always stops after a while with a G603 in low power mode.  I have like 50 profiles, and the mentioned 1 problem..

Registry cleaning didn't work :/

Another weird thing is that the mouse has 3 different entries in device manager, uninstalling 2 of them doesn't seem to affect it, and it still gets 3 new ones after I uninstall all of them then replug it...

PCPartPicker Part List: https://pcpartpicker.com/list/ZKsJvn

 

 

CPU: AMD Ryzen 7 3700X 3.6 GHz 8-Core Processor 
CPU Cooler: Cooler Master Hyper 212 LED Turbo (Red) 66.3 CFM CPU Cooler 
Motherboard: Gigabyte X570 AORUS ELITE ATX AM4 Motherboard 
Memory: G.Skill Ripjaws V Series 16 GB (2 x 8 GB) DDR4-3200 Memory 
Storage: ADATA XPG SX8200 Pro 1 TB M.2-2280 Solid State Drive 
Video Card: Asus 3080 Turbo
Case: Fractal Design Meshify C ATX Mid Tower Case 
Power Supply: SeaSonic PRIME Titanium 750 W 80+ Titanium Certified Fully Modular ATX Power Supply 
Operating System: Microsoft Windows 10 Home OEM 64-bit  
Monitor: Asus MG278Q 27.0" 2560x1440 144 Hz Monitor 

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5 minutes ago, 00RaZoR11 said:

Maybe another usb port from another cluster (cpu, chipset, frontpanel)? I dunno. Motherboards and windows can be weird sometimes.

Tried a front port, same deal

PCPartPicker Part List: https://pcpartpicker.com/list/ZKsJvn

 

 

CPU: AMD Ryzen 7 3700X 3.6 GHz 8-Core Processor 
CPU Cooler: Cooler Master Hyper 212 LED Turbo (Red) 66.3 CFM CPU Cooler 
Motherboard: Gigabyte X570 AORUS ELITE ATX AM4 Motherboard 
Memory: G.Skill Ripjaws V Series 16 GB (2 x 8 GB) DDR4-3200 Memory 
Storage: ADATA XPG SX8200 Pro 1 TB M.2-2280 Solid State Drive 
Video Card: Asus 3080 Turbo
Case: Fractal Design Meshify C ATX Mid Tower Case 
Power Supply: SeaSonic PRIME Titanium 750 W 80+ Titanium Certified Fully Modular ATX Power Supply 
Operating System: Microsoft Windows 10 Home OEM 64-bit  
Monitor: Asus MG278Q 27.0" 2560x1440 144 Hz Monitor 

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Maybe it's a windows thing, I'll try a fresh installation and see it there's any improvement :) 

PCPartPicker Part List: https://pcpartpicker.com/list/ZKsJvn

 

 

CPU: AMD Ryzen 7 3700X 3.6 GHz 8-Core Processor 
CPU Cooler: Cooler Master Hyper 212 LED Turbo (Red) 66.3 CFM CPU Cooler 
Motherboard: Gigabyte X570 AORUS ELITE ATX AM4 Motherboard 
Memory: G.Skill Ripjaws V Series 16 GB (2 x 8 GB) DDR4-3200 Memory 
Storage: ADATA XPG SX8200 Pro 1 TB M.2-2280 Solid State Drive 
Video Card: Asus 3080 Turbo
Case: Fractal Design Meshify C ATX Mid Tower Case 
Power Supply: SeaSonic PRIME Titanium 750 W 80+ Titanium Certified Fully Modular ATX Power Supply 
Operating System: Microsoft Windows 10 Home OEM 64-bit  
Monitor: Asus MG278Q 27.0" 2560x1440 144 Hz Monitor 

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2 hours ago, TooUnskilled said:

Maybe it's a windows thing, I'll try a fresh installation and see it there's any improvement :) 

Best of luck to you. It's gotta be a software issue

My R2700XT build:  r7 2700 @4.1 Ghz max 65C - Sapphire Pulse rx 5700xt @1625Mhz 955mV 1300rpm fans, max 82C - Asrock B450 gaming k4 - Gskill Ripjaws 2x8GB @3200mhz CL16 - Be Quiet Straight Power E11 650w - Fractal Meshify C - EK-Kit S240 - NB eLoop 120mm PWM - Be Quiet Shadow Wings 140mm 1000rpm - Bitfenix Spectre LED PWM 120mm - Samsung 250GB 860 Evo - Seagate Barracuda 2TB

Peripherals:  Acer XF270HBbmiiprzx 144hz 1080p TN - CM Storm Quickfire TK - Coolermaster MK750 - CM Storm Reaper - Logitech G303 - Logitech G502 - Logitech G603

Audio:  Hyperx Cloud Stinger - Samson SR850 - Trust Screamer - Creative Gigaworks T20 II

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6 hours ago, 00RaZoR11 said:

Best of luck to you. It's gotta be a software issue

❤️ 

Thanks for the help!

PCPartPicker Part List: https://pcpartpicker.com/list/ZKsJvn

 

 

CPU: AMD Ryzen 7 3700X 3.6 GHz 8-Core Processor 
CPU Cooler: Cooler Master Hyper 212 LED Turbo (Red) 66.3 CFM CPU Cooler 
Motherboard: Gigabyte X570 AORUS ELITE ATX AM4 Motherboard 
Memory: G.Skill Ripjaws V Series 16 GB (2 x 8 GB) DDR4-3200 Memory 
Storage: ADATA XPG SX8200 Pro 1 TB M.2-2280 Solid State Drive 
Video Card: Asus 3080 Turbo
Case: Fractal Design Meshify C ATX Mid Tower Case 
Power Supply: SeaSonic PRIME Titanium 750 W 80+ Titanium Certified Fully Modular ATX Power Supply 
Operating System: Microsoft Windows 10 Home OEM 64-bit  
Monitor: Asus MG278Q 27.0" 2560x1440 144 Hz Monitor 

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Fresh install fixed it :)

PCPartPicker Part List: https://pcpartpicker.com/list/ZKsJvn

 

 

CPU: AMD Ryzen 7 3700X 3.6 GHz 8-Core Processor 
CPU Cooler: Cooler Master Hyper 212 LED Turbo (Red) 66.3 CFM CPU Cooler 
Motherboard: Gigabyte X570 AORUS ELITE ATX AM4 Motherboard 
Memory: G.Skill Ripjaws V Series 16 GB (2 x 8 GB) DDR4-3200 Memory 
Storage: ADATA XPG SX8200 Pro 1 TB M.2-2280 Solid State Drive 
Video Card: Asus 3080 Turbo
Case: Fractal Design Meshify C ATX Mid Tower Case 
Power Supply: SeaSonic PRIME Titanium 750 W 80+ Titanium Certified Fully Modular ATX Power Supply 
Operating System: Microsoft Windows 10 Home OEM 64-bit  
Monitor: Asus MG278Q 27.0" 2560x1440 144 Hz Monitor 

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