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Broken graphics card?

Cassis
By Cassis
in Graphics Cards
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Posted

Hi,

I'm having some trouble getting my new pc to work stable. It's a completely new build. So the problem is that my pc gets a BSOD: thread stuck in device driver. Or my monitor goes black and my fans go crazy, I can still hear audio when this happens. This problem mostly occurs during gaming but also occurs during basic web browsing. Here's what I tried:

Reinstalling graphics card drivers with windows safe mode

Fresh install of windows

Reinstalling graphics card

Using other hdmi port

Replugging cables for gpu

Bios update

memtest86

HWmonitor for temps (during gaming max was 69-70 for both gpu and cpu, game: six siege)

 

System specs:

Gigabyte aorus x470 ultra gaming

Ryzen 7 2700x

Gigabyte rx vega 56 gaming

Corsair vengeance rgb pro 16gb 3200mhz

seasonic focus plus gold 650w

 

Windows 10 home latest version with all updates. Checked for updates earlier today. 

Radeon software version 18.2.3

I've no idea what else could help. Maybe my graphics card is broken and I can get it refunded?

If any of you could help me that would be great.

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Posted

Posting some specs would be nice. 

- Windows version

- Which GPU?

- Which CPU?

- What Memory?

- Overclocked? (CPU and GPU)

- When does it crash?

- Power supply?

- Your credit card and security number and expiration date (do not post that :P )

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Posted
  • Author

Gpu is factory overclocked

I have memory running at 3200mhz 32 multiplier

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Posted
2 minutes ago, Dujith said:

- Your credit card and security number and expiration date (do not post that :P )

Yeah honestly never post that

 

11 minutes ago, Cassis said:

OP

Did you try taking the GPU out aaand I just remembered Ryzen doesn't have onboard graphics.

Reseat the GPU and RAM?

Quote and/or tag people using @ otherwise they don't get notified of your response!

 

The HUMBLE Computer:

AMD Ryzen 7 3700X • Noctua NH-U12A • ASUS STRIX X570-F • Corsair Vengeance LPX 32GB (2x16GB) DDR4 3200MHz CL16 • GIGABYTE Nvidia GTX1080 G1 • FRACTAL DESIGN Define C w/ blue Meshify C front • Corsair RM750x (2018) • OS: Kingston KC2000 1TB GAMES: Intel 660p 1TB DATA: Seagate Desktop 2TB • Acer Predator X34P 34" 3440x1440p 120 Hz IPS curved Ultrawide • Corsair STRAFE RGB Cherry MX Brown • Logitech G502 HERO / Logitech MX Master 3

 

Notebook:  HP Spectre x360 13" late 2018

Core i7 8550U • 16GB DDR3 RAM • 512GB NVMe SSD • 13" 1920x1080p 120 Hz IPS touchscreen • dual Thunderbolt 3

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Posted
6 minutes ago, Cassis said:

I have reseated both gpu and ram

26 minutes ago, Cassis said:

seasonic focus plus gold 650w

That's a modular PSU. Are you certain that you plugged both ends of the right cables to the right sockets?

 

Long shot: Any chance you have another GPU to try? Maybe your old one or one you could borrow from an aquaintance?

 

Longer shot: Do you just happen to have a spare PSU?

Quote and/or tag people using @ otherwise they don't get notified of your response!

 

The HUMBLE Computer:

AMD Ryzen 7 3700X • Noctua NH-U12A • ASUS STRIX X570-F • Corsair Vengeance LPX 32GB (2x16GB) DDR4 3200MHz CL16 • GIGABYTE Nvidia GTX1080 G1 • FRACTAL DESIGN Define C w/ blue Meshify C front • Corsair RM750x (2018) • OS: Kingston KC2000 1TB GAMES: Intel 660p 1TB DATA: Seagate Desktop 2TB • Acer Predator X34P 34" 3440x1440p 120 Hz IPS curved Ultrawide • Corsair STRAFE RGB Cherry MX Brown • Logitech G502 HERO / Logitech MX Master 3

 

Notebook:  HP Spectre x360 13" late 2018

Core i7 8550U • 16GB DDR3 RAM • 512GB NVMe SSD • 13" 1920x1080p 120 Hz IPS touchscreen • dual Thunderbolt 3

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Posted
  • Author

Sadly don't have an old psu or gpu to try. I'll check the cables again.

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