I need some help installing ac'97 drivers on windows 10

[michadevries]

Hi forum members,

 

i just got my new pc with the following specs:

-mobo: supermicro x7da8

-cpu: 2x intel xeon e5335 @ 2.00GHZ

-ram: 4x2gb ecc ddr2

-gpu: nvidia geforce 8600 gts

-os: windows 10 pro

 

but now i've got an issue with my audio drivers, because they're realtek ac'97...

i've tried many tutorials on youtube, but there all based on "updating multimedia device", which i don't have...

can someone please help me?

 

Micha

[Windows7ge]

To install the audio driver should just be as simple as downloading it from the manufacturers website and running the setup file.

 

This is an old setup though and it's a server motherboard at that. Also you're running a very late OS on it. You may run into compatibility issues.

[michadevries]

yeah i've already tried to do that, but that didn't work either

 

[Windows7ge]

1 minute ago, michadevries said:

yeah i've already tried to do that, but that didn't work either

 

Going to the Supermicro website I'm not seeing an audio driver at all which isn't all that surprising. Without the driver does the audio work at all? Windows 10 is fairly good at coming with compatible drivers.

[michadevries]

well, if you set the os to windows xp they've got a driver, but that doesn't work too

[Windows7ge]

4 minutes ago, michadevries said:

well, if you set the os to windows xp they've got a driver, but that doesn't work too

If you run the WDM_A398.exe installer how far do you get before running into errors?

[michadevries]

it configures the driver, and then it closes and no driver has been installed

 

[Windows7ge]

1 minute ago, michadevries said:

it configures the driver, and then it closes and no driver has been installed

 

I take it you're checking under Programs & Features? Since this is a server motherboard you might not get the Realtech control panel.

 

Did you try checking the installation directory to see if it went there?

[williamcll]

Go to C:\Windows\Inf\setupapi.dev.log and see if it mentions any audio drivers being missing. Errors are marked with !

[michadevries]

all files are stored in: C:\Program Files (x86)\Realtek AC97

[michadevries]

this was the last log since boot: >>>  [SetupCopyOEMInf - C:\Windows\Temp\Alcwdm.inf]
>>>  Section start 2018/06/17 19:56:43.823
      cmd: C:\Windows\Temp\AlcUpd64.exe 
     inf: Copy style: 0x00000000
     sto: {Setup Import Driver Package: C:\Windows\Temp\Alcwdm.inf} 19:56:43.863
     inf:      Provider: Realtek Semiconductor Corp.
     inf:      Class GUID: {4d36e96c-e325-11ce-bfc1-08002be10318}
     inf:      Driver Version: 01/25/2007,5.10.00.6220
     inf:      Catalog File: alcwdm0.cat
     sto:      {Copy Driver Package: C:\Windows\Temp\Alcwdm.inf} 19:56:43.931
     sto:           Driver Package = C:\Windows\Temp\Alcwdm.inf
     sto:           Flags          = 0x00000007
     sto:           Destination    = C:\Users\mtdev\AppData\Local\Temp\{07d7a9c3-aded-1a4c-9d5e-2333b3b90949}
     sto:           Copying driver package files to 'C:\Users\mtdev\AppData\Local\Temp\{07d7a9c3-aded-1a4c-9d5e-2333b3b90949}'.
     flq:           Copying 'C:\Windows\Temp\RTLCPL.EXE' to 'C:\Users\mtdev\AppData\Local\Temp\{07d7a9c3-aded-1a4c-9d5e-2333b3b90949}\RTLCPL.EXE'.
     flq:           Copying 'C:\Windows\Temp\alcwdm0.cat' to 'C:\Users\mtdev\AppData\Local\Temp\{07d7a9c3-aded-1a4c-9d5e-2333b3b90949}\alcwdm0.cat'.
     flq:           Copying 'C:\Windows\Temp\Alcrmv64.exe' to 'C:\Users\mtdev\AppData\Local\Temp\{07d7a9c3-aded-1a4c-9d5e-2333b3b90949}\Alcrmv64.exe'.
     flq:           Copying 'C:\Windows\Temp\CPLUtl64.exe' to 'C:\Users\mtdev\AppData\Local\Temp\{07d7a9c3-aded-1a4c-9d5e-2333b3b90949}\CPLUtl64.exe'.
     flq:           Copying 'C:\Windows\Temp\ALCWDM64.SYS' to 'C:\Users\mtdev\AppData\Local\Temp\{07d7a9c3-aded-1a4c-9d5e-2333b3b90949}\ALCWDM64.SYS'.
     flq:           Copying 'C:\Windows\Temp\ALSNDMGR.CPL' to 'C:\Users\mtdev\AppData\Local\Temp\{07d7a9c3-aded-1a4c-9d5e-2333b3b90949}\ALSNDMGR.CPL'.
     flq:           Copying 'C:\Windows\Temp\RTLCPAPI.dll' to 'C:\Users\mtdev\AppData\Local\Temp\{07d7a9c3-aded-1a4c-9d5e-2333b3b90949}\RTLCPAPI.dll'.
     flq:           Copying 'C:\Windows\Temp\ALSNDMGR.WAV' to 'C:\Users\mtdev\AppData\Local\Temp\{07d7a9c3-aded-1a4c-9d5e-2333b3b90949}\ALSNDMGR.WAV'.
     flq:           Copying 'C:\Windows\Temp\SOUNDMAN.EXE' to 'C:\Users\mtdev\AppData\Local\Temp\{07d7a9c3-aded-1a4c-9d5e-2333b3b90949}\SOUNDMAN.EXE'.
     flq:           Copying 'C:\Windows\Temp\Alcwdm.inf' to 'C:\Users\mtdev\AppData\Local\Temp\{07d7a9c3-aded-1a4c-9d5e-2333b3b90949}\Alcwdm.inf'.
     sto:      {Copy Driver Package: exit(0x00000000)} 19:56:48.077
     pol:      {Driver package policy check} 19:56:49.473
     pol:      {Driver package policy check - exit(0x00000000)} 19:56:49.475
     sto:      {Stage Driver Package: C:\Users\mtdev\AppData\Local\Temp\{07d7a9c3-aded-1a4c-9d5e-2333b3b90949}\Alcwdm.inf} 19:56:49.476
     inf:           {Query Configurability: C:\Users\mtdev\AppData\Local\Temp\{07d7a9c3-aded-1a4c-9d5e-2333b3b90949}\Alcwdm.inf} 19:56:49.759
!    inf:                DelReg entry has an extra value 'SOUNDMAN.EXE' and will be ignored. Code = 1201, Line = 93
!    inf:                Found legacy AddReg operation using non-relative key (HKLM\Software\Realtek\AC97 Audio). Code = 1304
!    inf:                Found legacy DelReg operation. Code = 1308
!    inf:                Driver package 'Alcwdm.inf' is NOT configurable.
     inf:           {Query Configurability: exit(0x00000000)} 19:56:49.937
     flq:           Copying 'C:\Users\mtdev\AppData\Local\Temp\{07d7a9c3-aded-1a4c-9d5e-2333b3b90949}\RTLCPL.EXE' to 'C:\Windows\System32\DriverStore\Temp\{2e50bcb1-ac9f-6c4c-a2a9-d476f5160248}\RTLCPL.EXE'.
     flq:           Copying 'C:\Users\mtdev\AppData\Local\Temp\{07d7a9c3-aded-1a4c-9d5e-2333b3b90949}\alcwdm0.cat' to 'C:\Windows\System32\DriverStore\Temp\{2e50bcb1-ac9f-6c4c-a2a9-d476f5160248}\alcwdm0.cat'.
     flq:           Copying 'C:\Users\mtdev\AppData\Local\Temp\{07d7a9c3-aded-1a4c-9d5e-2333b3b90949}\Alcrmv64.exe' to 'C:\Windows\System32\DriverStore\Temp\{2e50bcb1-ac9f-6c4c-a2a9-d476f5160248}\Alcrmv64.exe'.
     flq:           Copying 'C:\Users\mtdev\AppData\Local\Temp\{07d7a9c3-aded-1a4c-9d5e-2333b3b90949}\CPLUtl64.exe' to 'C:\Windows\System32\DriverStore\Temp\{2e50bcb1-ac9f-6c4c-a2a9-d476f5160248}\CPLUtl64.exe'.
     flq:           Copying 'C:\Users\mtdev\AppData\Local\Temp\{07d7a9c3-aded-1a4c-9d5e-2333b3b90949}\ALCWDM64.SYS' to 'C:\Windows\System32\DriverStore\Temp\{2e50bcb1-ac9f-6c4c-a2a9-d476f5160248}\ALCWDM64.SYS'.
     flq:           Copying 'C:\Users\mtdev\AppData\Local\Temp\{07d7a9c3-aded-1a4c-9d5e-2333b3b90949}\ALSNDMGR.CPL' to 'C:\Windows\System32\DriverStore\Temp\{2e50bcb1-ac9f-6c4c-a2a9-d476f5160248}\ALSNDMGR.CPL'.
     flq:           Copying 'C:\Users\mtdev\AppData\Local\Temp\{07d7a9c3-aded-1a4c-9d5e-2333b3b90949}\RTLCPAPI.dll' to 'C:\Windows\System32\DriverStore\Temp\{2e50bcb1-ac9f-6c4c-a2a9-d476f5160248}\RTLCPAPI.dll'.
     flq:           Copying 'C:\Users\mtdev\AppData\Local\Temp\{07d7a9c3-aded-1a4c-9d5e-2333b3b90949}\ALSNDMGR.WAV' to 'C:\Windows\System32\DriverStore\Temp\{2e50bcb1-ac9f-6c4c-a2a9-d476f5160248}\ALSNDMGR.WAV'.
     flq:           Copying 'C:\Users\mtdev\AppData\Local\Temp\{07d7a9c3-aded-1a4c-9d5e-2333b3b90949}\SOUNDMAN.EXE' to 'C:\Windows\System32\DriverStore\Temp\{2e50bcb1-ac9f-6c4c-a2a9-d476f5160248}\SOUNDMAN.EXE'.
     flq:           Copying 'C:\Users\mtdev\AppData\Local\Temp\{07d7a9c3-aded-1a4c-9d5e-2333b3b90949}\Alcwdm.inf' to 'C:\Windows\System32\DriverStore\Temp\{2e50bcb1-ac9f-6c4c-a2a9-d476f5160248}\Alcwdm.inf'.
     sto:           {DRIVERSTORE IMPORT VALIDATE} 19:56:53.515
!!!  sig:                Driver package INF file hash is not present in catalog file. Filename = Alcwdm.inf, Error = 0xE000024B
!!!  sig:                Driver package appears to be tampered, and Code Integrity is enforced.
!!!  sig:                Driver package failed signature validation. Error = 0xE000024B
     sto:           {DRIVERSTORE IMPORT VALIDATE: exit(0xe000024b)} 19:56:53.610
!!!  sig:           Driver package failed signature verification. Error = 0xE000024B
!!!  sto:           Failed to import driver package into Driver Store. Error = 0xE000024B
     sto:      {Stage Driver Package: exit(0xe000024b)} 19:56:53.668
     sto: {Setup Import Driver Package - exit (0xe000024b)} 19:56:53.761
!!!  inf: Failed to import driver package into driver store
!!!  inf: Error 0xe000024b: The hash for the file is not present in the specified catalog file. The file is likely corrupt or the victim of tampering.
<<<  Section end 2018/06/17 19:56:59.324
<<<  [Exit status: FAILURE(0xe000024b)]

 

[Windows7ge]

4 minutes ago, michadevries said:

this was the last log since boot

You need to Quote them so they get your reply (the arrow next to the plus sign). Without Quoting them you may never get a reply back unless they come back and check the topic on their own.

 

You can highlight text if you only want to Quote a section of text. A "Quote this" box will pop up when you select the highlighted text.

 

You can also type @ then type their user name. For example @williamcll their name gets highlighted and they're notified that you want them to read a message.

 

[michadevries]

oh thnx

but now you've quoted him already so i guess i dont need to do that

 

[michadevries]

@williamcll have you got a solution yet?

[williamcll]

go to winsxs and look for Alcwdm.inf