Whyyy ??

[Jugal Thacker]

Why in the world physical damage in electronics isn't referred in warranty ?? 

 

[NinJake]

Because if I throw my phone at a brick wall the technicians aren't going to want to diagnose and fix all the rattled parts within the phone and replace a screen, possibly the entire casing of it as well.

[KenjiUmino]

because in 99.5% of cases, physical damage is the users fault.

 

warranty only only applies when the manufacturer fucked it up. 

 

most retailers are happy to sell you an insurance against user fuck ups and whatnot along with whatever you bought. 

[NelizMastr]

An electronic device doesn't hit itself with a baseball bat. It doesn't drop itself. It doesn't hose itself down with a pressure washer. Etc.

[Jugal Thacker]

1 hour ago, KenjiUmino said:

because in 99.5% of cases, physical damage is the users fault.

 

warranty only only applies when the manufacturer fucked it up. 

 

most retailers are happy to sell you an insurance against user fuck ups and whatnot along with whatever you bought. 

What's the other 0.5% chance ??

[KenjiUmino]

18 minutes ago, Jugal Thacker said:

What's the other 0.5% chance ??

some underpaid & overworked dude at the assembly line forgot put screws in so stuff can fall apart and fly around inside the device

 

totally happened - had to repair a brand new 16ch mixer today where the 4 screws meant to hold down the FX board were completely missing. 

shipping damage is a thing as well. technically not the manufacturers concern because the shipping company has to stand up for it