RX580 stays at 300mhz at all times

[maxR]

So basically this began a few days ago, when I was fiddling around with MSI Afterburner. Whenever I changed anything / wanted to save new settings it always would result in setting my clock speeds to the lowest possible. So far easy, I thought, just reinstall MSI AB and that's it.

 

.. or not. I've reinstalled it and now I can't access the Power and Temp Limit (grayed out) and now my gpu just sits at 300 mhz for both GPU and Memory Clock. Resulting in me getting shitty fps.

 

Is there anything I can do?

 

Edit: I reinstalled my display drivers but the problem remains as seen on the picture (normally speeds should be around1430 core click and 2000 memory clock

Last Edit: I managed to fix it by installing an older version of my display drivers and uninstalling msi ab (just in case) - TY for all the people that tried to help me

[LienusLateTips]

full specs?

[Nath_Unknown]

is it covered in your warranty?

 

[RadiatingLight]

it's connected to power, right?

[maxR]

@JDE R5 1600, 16GB at 2966 mhz and an XFX RX 580 8 GB

[Himommies]

It's because MSI afterburner is looking at the deafult windows driver thingy.Just DDU and reinstall Crimson

[maxR]

Just now, RadiatingLight said:

it's connected to power, right?

I've changed nothing since playing yesterday when I worked just fine

[maxR]

1 minute ago, Himommies said:

It's because MSI afterburner is looking at the deafult windows driver thingy.Just DDU and reinstall Crimson

I'll try that, lets hope it fixes it

[LienusLateTips]

2 minutes ago, maxR said:

@JDE R5 1600, 16GB at 2966 mhz and an XFX RX 580 8 GB

fulllllllll specs?

[maxR]

Just now, JDE said:

fulllllllll specs?

well, r5 stock cooler, 1 intake and 1 exhaust fan, 1 250 gb ssd, 1 1tb hdd

 

CPU Sitting at stock Speeds

[maxR]

20 minutes ago, Himommies said:

It's because MSI afterburner is looking at the deafult windows driver thingy.Just DDU and reinstall Crimson

Well, I DDU and reinstelled Crimson 17.7.2, started pubg but still, when I start it my GPU stays at 300mhz even though its under 100% load

[NicholasNicholasNicholas]

57 minutes ago, maxR said:

So basically this began a few days ago, when I was fiddling around with MSI Afterburner. Whenever I changed anything / wanted to save new settings it always would result in setting my clock speeds to the lowest possible. So far easy, I thought, just reinstall MSI AB and that's it.

 

.. or not. I've reinstalled it and now I can't access the Power and Temp Limit (grayed out) and now my gpu just sits at 300 mhz for both GPU and Memory Clock. Resulting in me getting shitty fps.

 

Is there anything I can do?

 

Edit: I reinstalled my display drivers but the problem remains

uninstall msi afterburner. 
it fixes it
also, msi afterburner is broken with the driver youre on so idk why youre using it

[maxR]

2 minutes ago, Nickathom said:

uninstall msi afterburner. 
it fixes it
also, msi afterburner is broken with the driver youre on so idk why youre using it

well, it doesnt fix it. That shows in hwmonitor while running pubg

[Tackett351]

I agree it's definitely a driver issue. If you over clock to far and get a crash this can happen. I've even had to go as far as using the onboard graphics to resolve the issue because DDU doesn't always work. But this is rare.

[NicholasNicholasNicholas]

10 minutes ago, maxR said:

well, it doesnt fix it. That shows in hwmonitor while running pubg

go into the settings and uncheck all of the boxes. also set all of the settings to default

[DavidSeo]

On 8/19/2017 at 2:39 PM, maxR said:

So basically this began a few days ago, when I was fiddling around with MSI Afterburner. Whenever I changed anything / wanted to save new settings it always would result in setting my clock speeds to the lowest possible. So far easy, I thought, just reinstall MSI AB and that's it.

 

.. or not. I've reinstalled it and now I can't access the Power and Temp Limit (grayed out) and now my gpu just sits at 300 mhz for both GPU and Memory Clock. Resulting in me getting shitty fps.

 

Is there anything I can do?

 

Edit: I reinstalled my display drivers but the problem remains as seen on the picture (normally speeds should be around1430 core click and 2000 memory clock

Last Edit: I managed to fix it by installing an older version of my display drivers and uninstalling msi ab (just in case) - TY for all the people that tried to help me

Can i get steps on how you managed to fix it?

[Xkillerpn]

Just use DDU to remove all of the drivers in safe mode, then report back.

[Musfiq032]

I have the same prob. How should i fix it???

[mgrenier25]

What drivers did you use? I'm having the same issue here. Funny how this card is supposed to be factory oc... at 300 mhz :)

[Kipto]

Have the exact same issue over here, i used DDU and installed new recommended drivers yet still the same issue, any help?

 

 

EDIT: I did some research and it turns out that appareantly my GPU uses power saving technique so basiaclly: When it is in idle it stays at 300mhz and when some program starts to use gpu, the lock turns off. Got this information from: 

 

[Watari]

I solve this problem , I just want to share to all. I am mining using Armor Rx 580 .

 

Radeon Software will crash and after I restart it will be in 300 MHZ .

 

I noticed the power cable will move out a bit because of intense heat I guess.  It happens 3 x and I just plug it back again. and back to normal default memory settings.

 

If this is not the problem For sure its about not powering the card properly. Hope this helps. :)