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Teamspeak failed to connect

SNorman

So my friend uses a Mac with OS X most recent on it and has been trying to connect to my teamspeak server for a few weeks now. He's tried on different networks and in different countries but it just says failed to connect to server

 

Client log:

http://pastebin.com/maLZALQL

we tried moving teamspeak to the trash and deleting it's config files but it still happens 

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Is he white listed (or black listed, whatever is the one where people can be blocked!)?

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Also after looking at the logs, check the audio settings within Teamspeak are correct. 

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