PC Randomly reboots

[potato_curry]

Okay quick explanation. recently bought GTX 960 4gig Amp! by ZOTAC. processor is an i5 4440 which is at 3.1GHz. temperatures for the GPU hit 60*C to 80*C and for CPU hit 50*C to 60*C.
now my pc just keeps rebooting whenever i game. is it beacuse of the temperatures or what ? Please please please help!

[bgibbz]

I had a simililar issue on my laptop. Try a BIOS update. Your temps are fine, and either way the system would slow itself down before it allowed itself to over heat. Next time it happens, check in Windows event error and see if there are any errors. Windows automatically will log a restart, and if its caused by some type of hardware failure, it should help determine the issue.

[paddy-stone]

More info needed... did you install the Drivers for the new GPU? as above said, did you check for BIOS update?

[potato_curry]

I'm New to this if anyone could provide a step by step guide to update BIOS.
and to answer the question, yes my GPU drivers have been installed.

[potato_curry]

6 hours ago, paddy-stone said:

More info needed... did you install the Drivers for the new GPU? as above said, did you check for BIOS update?

yes to GPU Drivers. How to perform a bios update?

 

[potato_curry]

7 hours ago, bgibbz said:

I had a simililar issue on my laptop. Try a BIOS update. Your temps are fine, and either way the system would slow itself down before it allowed itself to over heat. Next time it happens, check in Windows event error and see if there are any errors. Windows automatically will log a restart, and if its caused by some type of hardware failure, it should help determine the issue.

Please help. I'm checking online for a Kernel Power error. But i appreciate all help.

[bgibbz]

so the kernel power error is hinting that power could be an issue. You said that you upgraded your video card, is it possible that your PSU doesn't have enough wattage to handle the increased power draw? What PSU are you using and what was your previous GPU. Also, check into the power coming from the wall. If you have a UPS, try connecting your PC to that. If you want to update BIOS, go to your motherboard manufactures website and search for the model number, and then install the most reason version. DO NOT DO THIS UNTIL YOU ENSURE THAT POWER IS NOT AN ISSUE. If power cuts out from your computer while the BIOS is updating, that will likely corrupt your BIOS.

[potato_curry]

1 hour ago, bgibbz said:

so the kernel power error is hinting that power could be an issue. You said that you upgraded your video card, is it possible that your PSU doesn't have enough wattage to handle the increased power draw? What PSU are you using and what was your previous GPU. Also, check into the power coming from the wall. If you have a UPS, try connecting your PC to that. If you want to update BIOS, go to your motherboard manufactures website and search for the model number, and then install the most reason version. DO NOT DO THIS UNTIL YOU ENSURE THAT POWER IS NOT AN ISSUE. If power cuts out from your computer while the BIOS is updating, that will likely corrupt your BIOS.

previous GPU- GT610 2GB
replaced my PSU to accommodate the GTX 960
i don't have a UPS .
Old PSU didn't have the 6 pin connector for my video card. so i had to get it replaced for a new one.
previous PSU - Stock that came with my Xpro cabinet.
current PSU - VIP 500 Gold.

 

P.S. i live in India and the prices for computer components here are really high so i got what i could for 5,500 rupees. thats about 82 USdollars. My GTX 960 here in india is for rupees 20,560. so thats about 310 USdollars. i'm looking for inexpensive ways to get this done. i cant afford further replacements. thanks for all the help.

[Tommex84]

Hi,

I found this on Tom's Hardware forum: VIP 500W Gold Edition

Is there any way you can get/borrow another PSU (better quality) to test?

[potato_curry]

1 hour ago, Tommex84 said:

Hi,

I found this on Tom's Hardware forum: VIP 500W Gold Edition

Is there any way you can get/borrow another PSU (better quality) to test?

Sadly...No :/. no one i know actually uses a PC at the large scale that i use it at and all my gamer friends are console gamers. i got the PSU just so it could support the GTX 960.
 

[potato_curry]

1 hour ago, Tommex84 said:

Hi,

I found this on Tom's Hardware forum: VIP 500W Gold Edition

Is there any way you can get/borrow another PSU (better quality) to test?

also i connected my PSU to a direct power outlet now and the pc hasn't rebooted since 6 AM. (its 10.30 now) and ive been constantly gaming for the last couple hours.

[Tommex84]

8 hours ago, potato_curry said:

also i connected my PSU to a direct power outlet now and the pc hasn't rebooted since 6 AM. (its 10.30 now) and ive been constantly gaming for the last couple hours.

Where was it plugged in before?

[bgibbz]

8 hours ago, potato_curry said:

also i connected my PSU to a direct power outlet now and the pc hasn't rebooted since 6 AM. (its 10.30 now) and ive been constantly gaming for the last couple hours.

Well hopefully that will fix it. Where was it plugged in before? That PSU is plenty powerful for a 960.

[potato_curry]

1 hour ago, Tommex84 said:

Where was it plugged in before?

some skpike-guard.

i think that spikeguard has issues. i have to get a new one. anyways it happened once today earlier while watching a movie. then i played Sleeping Dogs again for 5 hours. no restarts yet.
mechanic's coming over tomorrow. i'll let you guys know what he says.

[bgibbz]

I will say it is is probably PSU issue, you might have to replace it. When you buy PSUs, make sure you buy from a reputable company, like evga. If you end up replacing it, this is a good one.

[potato_curry]

On 4/29/2016 at 8:54 PM, bgibbz said:

I will say it is is probably PSU issue, you might have to replace it. When you buy PSUs, make sure you buy from a reputable company, like evga. If you end up replacing it, this is a good one.

Thank you so much for all the help