SmartTechnology.exe has stopped working

[DrDoom]

Hi All,

Please please please can someone help me, I had a RAT3 mouse and a Cyborg V5 keyboard for my birthday, I am not up with Tech, I downloaded the drivers for mouse and keyboard at http://www.cyborggaming.com

 

The drivers seem to be working ok, but the software will not run? I get the message.......SmartTechnology.exe has stopped working

 

I Have looked around for fix but cannot get any joy.

 

Windows is bang upto date with all updates..

 

System is Windows 7- 64bit

I have Norton but I have tried downloading and running the software with Norton disabled? (not clever I know)

 

Anyway if anyone can help that would be cool.

 

If not, thanks for your time.

 

DrDoom

 

[Tommy]

Try checking of the service is running: task manager > services tab > scroll 'till you see SmartTechnology or cyborg, anything to do with your brand > if it says "stopped" > right click and hit start.

 

If it fixes it, hit the "Services..." button at the bottom and then find the same service again > right click and hit "Properties" > for Startup Type choose "Automatic" > Apply, ok. Done

 

Else, I don't know.

[DrDoom]

Thanks Tommy, 

But I see nothing in the task manager > services tab relating to SmartTechnology or cyborg? 

Very strange?

Thank You anyway....

[colonel_mortis]

from: http://www.cyborggaming.com/blog/post/2010/09/06/RAT7-programming-Ie28099m-drawing-a-blanke280a6.aspx#id_2dee777d-c1bc-48b8-8bf4-f685dd57e91d

It seems to be a rare problem, but you're not unique. This is the official response (from link):

Please get in contact with our technical support guys they will be able to help you

Tech Phone: 1-619-683-2815
Toll Free (USA): 1-800-659-2287
Email: techsupport@madcatz.com

[DrDoom]

Hi All,

Well after running through many many pages on the net,, I found that NET framework 3.5.1 had to be turned on. Well I did say I was not Tech savvy.

 

Thanks for your input guys..This may help someone else..

 

Regards

 

DrDoom