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Lotinsh

Cpu or Motherboard? help me troubleshoot

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Posted · Original PosterOP

So either motherboard or cpu memory control thingie is broken (no, my ram sticks (2x 8 gb) are not broken i tested one each, works fine with single). Basically my ram sticks work only in slot b1 (A1 B1 A2 B2), did i manage to break my motherboard ram slots in the first day, or is my cpu defective? motherboard asrock ab350m pro4 r2.0, cpu ryzen 3 3200g. At the beginning i had bsod, many times, it became worse, and worse, until my pc wouldn't turn on anymore, when ram taken out of slot a1, and put in slot b1, everything works, dual channel slot b1 and b2 does not work tho, so what's the cause? Im looking forward to buy new cpu or motherboard depending on which one should i replace.

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Try clearing CMOS while the memory is in slots A2 and B2. These are the correct slots to use.


BabyBlu (Primary Rig): 

  • CPU: Intel Core i9 9900K @ Per Core 5.2Ghz, 5.2Ghz, 5.2Ghz, 5.2Ghz, 5.1Ghz, 5.1Ghz, 5.0Ghz, 5.0Ghz; Cache @ 4.8Ghz; 0 AVX offset
  • Motherboard: Asus Maximus XI Hero
  • RAM: G.Skill Trident Z RGB 4x8GB DDR4-3200 CL14 @ 4000Mhz 16-18-18-36
  • GPU: MSI RTX 2080 Sea Hawk EK X
  • Case: Phanteks Evolv X
  • Storage: 3x ADATA Ultimate SU800 1TB (RAID 0), Samsung 970 EVO Plus 500GB NVME
  • PSU: Corsair HX1000i
  • Monitor: Dell S2417DG 23.8" 2560x1440 165 Hz Gsync
  • Cooling: Custom water loop (CPU & GPU), Radiators: 1x140mm(Back), 1x280mm(Top), 1x420mm(Front)
  • Keyboard: Corsair Strafe RGB (Cherry MX Brown)
  • Mouse: Corsair Scimitar Elite/MasterMouse MM710
  • Headset: Corsair Void Pro RGB
  • OS: Windows 10 Pro

Roxanne (Wife Build):

  • CPU: Intel Core i7 4790K @ Per Core 5.0Ghz - 5.0Ghz - 4.9Ghz - 4.8Ghz, Cache @ 4.6Ghz, De-lidded
  • Motherboard: Asus Z97A
  • RAM: G.Skill Ripjaws X 4x4GB DDR3-2133 CL9 @ 2200Mhz 9-11-10-22
  • GPU: EVGA GTX 1080 FTW2 Gaming ICX
  • Case: Corsair Vengeance C70, With Custom Side-Panel Window
  • Storage: Samsung 850 EVO 250GB, Samsung 860 EVO 1TB
  • PSU: Corsair AX760
  • Monitor: Samsung C27JG56 27" 2560x1440 144Hz Curved Freesync
  • Cooling: Corsair H115i RGB
  • Keyboard: Rosewill RK 9000V2(Cherry MX Blue)
  • Mouse: Glorious Model O-
  • Headset: SteelSeries Arctis 7
  • OS: Windows 10 Pro

BlackBox (HTPC):

  • Intel Core i7 6700 slightly under-volted
  • Asus H110T/CSM Thin Mini-ITX
  • G.Skill 1x8GB DDR4-2400 SO-DIMM CL16
  • iGPU
  • Akasa Euler Fanless Solid Aluminum THIN Mini ITX Case (passively cooled)
  • Samsung 850 EVO 250GB
  • External 120W Power Adaptor
  • 4K TV
  • Passively cooled by the Akasa case. No moving parts!
  • Handheld QWERTY keyboard and trackpad.
  • Windows 10 Pro, Kodi autostarts on boot

NAS:

  • Synology DS216J
  • 2x8TB WD Red NAS HDDs in RAID 1. 8TB usable space
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Posted · Original PosterOP
9 hours ago, boggy77 said:

maybe xmp is enabled. try to reset bios to defaults value (if you can get into bios) and try again with slots b1 and b2

Well, i did reset bios many times, i tried that many times, xmp was disabled, until someone told me to get more performance with single ram stick to enable xmp, so prob not the problem.

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Posted · Original PosterOP
9 hours ago, HairlessMonkeyBoy said:

Try clearing CMOS while the memory is in slots A2 and B2. These are the correct slots to use.

A2 and B2, could that really be the correct  slots? like, that sounds wrong

 

but idk man, anything is possible, ill try

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Posted · Original PosterOP
10 hours ago, boggy77 said:

it should be slots 2 and 4 counting from the cpu

A2 and B2 are together tho

i alredy tried slots 1-3 and 2-4

 

 

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From the manual:

 

image.png.1ed9cff4d88aadb54178e2bce9f3d482.png


BabyBlu (Primary Rig): 

  • CPU: Intel Core i9 9900K @ Per Core 5.2Ghz, 5.2Ghz, 5.2Ghz, 5.2Ghz, 5.1Ghz, 5.1Ghz, 5.0Ghz, 5.0Ghz; Cache @ 4.8Ghz; 0 AVX offset
  • Motherboard: Asus Maximus XI Hero
  • RAM: G.Skill Trident Z RGB 4x8GB DDR4-3200 CL14 @ 4000Mhz 16-18-18-36
  • GPU: MSI RTX 2080 Sea Hawk EK X
  • Case: Phanteks Evolv X
  • Storage: 3x ADATA Ultimate SU800 1TB (RAID 0), Samsung 970 EVO Plus 500GB NVME
  • PSU: Corsair HX1000i
  • Monitor: Dell S2417DG 23.8" 2560x1440 165 Hz Gsync
  • Cooling: Custom water loop (CPU & GPU), Radiators: 1x140mm(Back), 1x280mm(Top), 1x420mm(Front)
  • Keyboard: Corsair Strafe RGB (Cherry MX Brown)
  • Mouse: Corsair Scimitar Elite/MasterMouse MM710
  • Headset: Corsair Void Pro RGB
  • OS: Windows 10 Pro

Roxanne (Wife Build):

  • CPU: Intel Core i7 4790K @ Per Core 5.0Ghz - 5.0Ghz - 4.9Ghz - 4.8Ghz, Cache @ 4.6Ghz, De-lidded
  • Motherboard: Asus Z97A
  • RAM: G.Skill Ripjaws X 4x4GB DDR3-2133 CL9 @ 2200Mhz 9-11-10-22
  • GPU: EVGA GTX 1080 FTW2 Gaming ICX
  • Case: Corsair Vengeance C70, With Custom Side-Panel Window
  • Storage: Samsung 850 EVO 250GB, Samsung 860 EVO 1TB
  • PSU: Corsair AX760
  • Monitor: Samsung C27JG56 27" 2560x1440 144Hz Curved Freesync
  • Cooling: Corsair H115i RGB
  • Keyboard: Rosewill RK 9000V2(Cherry MX Blue)
  • Mouse: Glorious Model O-
  • Headset: SteelSeries Arctis 7
  • OS: Windows 10 Pro

BlackBox (HTPC):

  • Intel Core i7 6700 slightly under-volted
  • Asus H110T/CSM Thin Mini-ITX
  • G.Skill 1x8GB DDR4-2400 SO-DIMM CL16
  • iGPU
  • Akasa Euler Fanless Solid Aluminum THIN Mini ITX Case (passively cooled)
  • Samsung 850 EVO 250GB
  • External 120W Power Adaptor
  • 4K TV
  • Passively cooled by the Akasa case. No moving parts!
  • Handheld QWERTY keyboard and trackpad.
  • Windows 10 Pro, Kodi autostarts on boot

NAS:

  • Synology DS216J
  • 2x8TB WD Red NAS HDDs in RAID 1. 8TB usable space
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Posted · Original PosterOP
10 hours ago, HairlessMonkeyBoy said:

From the manual:

 

image.png.1ed9cff4d88aadb54178e2bce9f3d482.png

ill try that, we'll see, im going to reply from my phone further on

 

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Posted · Original PosterOP

It did a slow bleeeep, bleeeep, bleeeep, and just turned off and tried to restart, it just does that

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Posted · Original PosterOP
3 minutes ago, boggy77 said:

also, what ram kit is it? if it's 3000 or 3200mhz, the xmp profile is unlikely to work on the ab350 and r3 3200. you might get 2933, but most likely 2667.

My ram is 2666mhz

Edit: with my both ram sticks in, I can't even get in bios, also, I can either select xmp on or auto, which one? 

 

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Posted · Original PosterOP
1 minute ago, boggy77 said:

you need to let it restart a few times, it's training memory.

Hmm, gonna try

Edit, idk how it will be, but with both sticks in I kept getting bsod all the time, especially when I ran ram intensive games etc, before this it did turn on like this, but bsod were too much, I couldn't do any work at all

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2 minutes ago, Lotinsh said:

Hmm, gonna try

Edit, idk how it will be, but with both sticks in I kept getting bsod all the time, especially when I ran ram intensive games etc, before this it did turn on like this, but bsod were too much, I couldn't do any work at all

yeah, ram settings are unstable. try to enable xmp and increase SOC voltage to 1.1

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Posted · Original PosterOP
1 minute ago, boggy77 said:

yeah, ram settings are unstable. try to enable xmp and increase SOC voltage to 1.1

Ok, but it's doing the thing you said, how long till it will turn on? 

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Posted · Original PosterOP
3 minutes ago, boggy77 said:

should be no longer than 5 minutes. 

Oh ok, ill notify once it turns on

Edit, I can't believe, but I got in bios, now, where is the slot voltage? 

16007773003562121339953006801203.jpg

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1 minute ago, Lotinsh said:

Oh ok, ill notify once it turns on

Edit, I can't believe, but I got in bios, now, where is the slot voltage? 

if you got into bios, you might want to leave it untouched for now and see if you get bluescreens. it might just works.

if not, there should be a setting somewhere called SOC voltage somewhere in the Tweak menu

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Posted · Original PosterOP
Just now, boggy77 said:

if you got into bios, you might want to leave it untouched for now and see if you get bluescreens. it might just works.

if not, there should be a setting somewhere called SOC voltage somewhere in the Tweak menu

I put a image on my last post of what I am seeing, I'm scared that I won't get into bios again lol, but I'm going to try then, let's see, I will notify once it accrues, if it will

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Posted · Original PosterOP
1 minute ago, boggy77 said:

should be further up, closer to the top. what do you have above gfx clock?

This

16007777151436803934674929820140.jpg

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Posted · Original PosterOP
1 minute ago, boggy77 said:

yeah it says SOC Voltage (VID). 4th line from the top. set that to 1.1

Ok, now what?

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