Time and date settings incorrect for program

[Dell Dorado]

Hello.

I have been using a program called WSv3 to check weather radars around the United States. During the time i've had this program, I accidentally changed my time and date settings. I reverted them back to normal, but whenever i try to open WSv3, I get an error message saying "Failed to start program. Failed because your time and date settings are incorrect. Fix your date and time settings, and restart your computer and try again". I/ve tried everything, I have synced my clock countless time, I've used Windows Powershell to uninstall and install W32 time, and I have turned on the option to sync time automatically. I tried every solution you could think of online. I still do not know how to fix this problem, and is giving me a big headache. Could someone please give me a fix for this?

[Moonzy]

I would find where the program is installed and remove any remaining files (esp config files) before attempting reinstalling

[WereCatf]

5 minutes ago, Moonzy said:

I would find where the program is installed and remove any remaining files (esp config files) before attempting reinstalling

Yeah, this definitely sounds like the program is keeping some sort of a record and gets confused because of the accidental time-traveling.

[Dell Dorado]

1 hour ago, Moonzy said:

I would find where the program is installed and remove any remaining files (esp config files) before attempting reinstalling

The program is installed in on my SSD Do i delete EVERYTHING that has to do with WSV3 and try to reinstall it?

[Dell Dorado]

1 hour ago, WereCatf said:

Yeah, this definitely sounds like the program is keeping some sort of a record and gets confused because of the accidental time-traveling.

Do you know how to delete those records?

[WereCatf]

1 minute ago, Dell Dorado said:

Do you know how to delete those records?

No, since I don't know the app and I don't know where it stores its stuff. You can try to uninstall it, then delete the entire folder it was installed in, if there are any leftover-files. Then see in %USERPROFILE%, %APPDATA% and %HOMEPATH% if there are any files that belong to it.

[Moonzy]

6 minutes ago, Dell Dorado said:

The program is installed in on my SSD Do i delete EVERYTHING that has to do with WSV3 and try to reinstall it?

there should be a folder with the software name on it in Program Files or Program Files (x86) for most of them

uninstall it, then locate to folder and delete it

[Dell Dorado]

3 minutes ago, WereCatf said:

No, since I don't know the app and I don't know where it stores its stuff. You can try to uninstall it, then delete the entire folder it was installed in, if there are any leftover-files. Then see in %USERPROFILE%, %APPDATA% and %HOMEPATH% if there are any files that belong to it.

ok thank you i removed everything. sorry if it shows that i posted 3 times, i dont know why it does that.

[Moonzy]

1 minute ago, Dell Dorado said:

ok thank you i removed everything. sorry if it shows that i posted 3 times, i dont know why it does that.

it's fine, connection issue can cause this

 

did it fix your issue?

[Dell Dorado]

5 minutes ago, Moonzy said:

it's fine, connection issue can cause this

 

did it fix your issue?

I tried, but it still didnt work.

;(

[Moonzy]

1 minute ago, Dell Dorado said:

I tried, but it still didnt work.

;(

you'll have to google where the software store the config file

possible in the Users AppData folder like @WereCatf mentioned

[Dell Dorado]

11 minutes ago, Moonzy said:

you'll have to google the software store the config file

possible in the Users AppData folder like @WereCatf mentioned

do i then delete the config file?

[Moonzy]

2 minutes ago, Dell Dorado said:

do i then delete the config file?

yeap

[Dell Dorado]

9 minutes ago, Moonzy said:

yeap

didn't work.

thank you for your help anyway

[Moonzy]

1 minute ago, Dell Dorado said:

didn't work.

thank you for your help anyway

it probably stored some file somewhere that you need to dig out and delete it then it'll work

but I have no idea where it would be.

[Dell Dorado]

48 minutes ago, Moonzy said:

it probably stored some file somewhere that you need to dig out and delete it then it'll work

but I have no idea where it would be.

does it necessarily have to have the word config in it?

[Moonzy]

Just now, Dell Dorado said:

does it necessarily have to have the word config in it?

mmm not necessarily

it could be named anything, but i dont recommend poking around C drive unless you're absolutely sure what you're doing

its normally a .config or .txt file