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HelpMeh

I Think I have a dead RAM stick, what can I do?

To recap, system works with one of the sticks. The other stick, regardless of the slot it is put in, no boot. Sounds like bad ram in that case.

 

If the ram was bought new at the time of build, it will still have warranty on it. Depending on your region contact either the seller or Corsair directly.

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Posted · Original PosterOP

I recently built a PC (back in March) and had absolutely no problems until yesterday. I downloaded COD Warzone and hopped in to try it out,  with the substandard GPU I have it wasn't going amazingly, had to run at lower than 1080 on normal (cos low looked like mud) to get 50-30ish fps and Vsync off so loads of screen tear. After playing for the first time the PC BSODs, thinking nothing of it (happens now and then so no biggie) I restarted and tried again. Got another BSOD - something to do with graphics I think. Gave up for the time being and then came back in the evening to try again - this time I disabled Nvidia overlay cos apparently that has caused issues. Another BSOD, restart BSOD on login. Try again BSOD on Desktop. Kill the power at the wall after shutting it down this time and turn it back on again, this time it just hangs on the desktop at a random point (had TM open and nothing spiked so no idea what caused it). After that the PC refused to post, all LEDs on, CPU fan spins case fans spin but no output to monitor. After reassembling the whole thing and following a no post checklist I got it to run with one of my 2 ram sticks, whenever I put the other one in in whatever slot the PC wont post (so its not the mobo CPU or PSU right?). I reset the CMOS and figured I might have goofed with the timings or something (although all I did was enable XMP and leave everything else on auto) still nothing 😧 . At first I thought it was GPU cos of a couple of the BSODs but evidently not. Is there any chance I can fix this RAM stick even if the PC wont post with it?? If not what can I do cos I don't believe I did anything wrong building this :(. Oh and btw I'm writing this on this PC, it works with one RAM stick just fine so far (fingers crossed). Sorry for the ramble but any help would be greatly appreciated :).

 

My specs are as follows:

Windows 10

ryzen 5 3600

corsair 2x16GB 3200mhz (although only one works now)

GTX 760 4gb rev 2.1 (or 2.0 not sure cos I got it second hand in the wrong box for cheap)

Intel SSD 1tb

Corsair 850W gold+ PSU

 

(reason behind GPU was that it was a stopgap for something better soonish when I can afford it)

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Did you try both with XMP turned on and off? Were the two sticks in slots 2 and 4 on the motherboard?


Desktop: Intel Core i9-9900K | be quiet! Dark Rock Pro 4 | ASUS Strix Z390-F | Corsair Vengeance LPX 2x16GB 3000MHz CL15 | EVGA GeForce RTX 2070 SUPER XC Ultra | Corsair RM650x | Fractal Design Define R6

Laptop: 2018 Apple MacBook Pro 13" (i5-8259U | 8GB LPDDR3 | 512GB NVMe)

Peripherals: Ducky Shine 7 (Cherry MX Brown) | Logitech MX Master 3 & Razer Basilisk X HyperSpeed | Beyerdynamic Custom One Pro Plus | Audio-Technica AT2020USB+

Displays: Alienware AW2521HF & BenQ BL2420PT

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Posted · Best Answer

To recap, system works with one of the sticks. The other stick, regardless of the slot it is put in, no boot. Sounds like bad ram in that case.

 

If the ram was bought new at the time of build, it will still have warranty on it. Depending on your region contact either the seller or Corsair directly.


Main system: Asus Maximus VIII Hero, i7-6700k stock, Noctua D14, G.Skill Ripjaws V 3200 2x8GB, Gigabyte GTX 1650, Corsair HX750i, In Win 303 NVIDIA, Samsung SM951 512GB, WD Blue 1TB, HP LP2475W 1200p wide gamut

Desktop Gaming system: Asrock Z370 Pro4, i7-8086k stock, Noctua D15, Corsair Vengeance Pro RGB 3200 4x16GB, Asus Strix 1080Ti, NZXT E850 PSU, Cooler Master MasterBox 5, Optane 900p 280GB, Crucial MX200 1TB, Sandisk 960GB, Acer Predator XB241YU 1440p 144Hz G-sync

TV Gaming system: Asus X299 TUF mark 2, 7920X @ 8c8t, Noctua D15, Corsair Vengeance LPX RGB 3000 8x8GB, Gigabyte RTX 2070, Corsair HX1000i, GameMax Abyss, Samsung 970 Evo 500GB, LG OLED55B9PLA

VR system: Asus Z170I Pro Gaming, i7-6700T stock, Scythe Kozuti, Kingston Hyper-X 2666 2x8GB, Zotac 1070 FE, Corsair CX450M, Silverstone SG13, Samsung PM951 256GB, Crucial BX500 1TB, HTC Vive

Gaming laptop: Asus FX503VD, i5-7300HQ, 2x8GB DDR4, GTX 1050, Sandisk 256GB + 480GB SSD

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Posted · Original PosterOP
2 minutes ago, Mateyyy said:

Did you try both with XMP turned on and off? Were the two sticks in slots 2 and 4 on the motherboard?

Yeah I think so, I reset the CMOS so figured that would turn that off for me, still no post :(. And yeah they were definitely in the correct slots (not a slot issue cos the one ram stick that's broken doesn't work in the slot that I've got the working one in now)

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Just now, HelpMeh said:

Yeah I think so, I reset the CMOS so figured that would turn that off for me, still no post :(. And yeah they were definitely in the correct slots (not a slot issue cos the one ram stick that's broken doesn't work in the slot that I've got the working one in now)

Run Memtest86 just to make sure it's the memory and not something else, but I agree with @porina that by the sounds of it that seems to be the culprit here.


Desktop: Intel Core i9-9900K | be quiet! Dark Rock Pro 4 | ASUS Strix Z390-F | Corsair Vengeance LPX 2x16GB 3000MHz CL15 | EVGA GeForce RTX 2070 SUPER XC Ultra | Corsair RM650x | Fractal Design Define R6

Laptop: 2018 Apple MacBook Pro 13" (i5-8259U | 8GB LPDDR3 | 512GB NVMe)

Peripherals: Ducky Shine 7 (Cherry MX Brown) | Logitech MX Master 3 & Razer Basilisk X HyperSpeed | Beyerdynamic Custom One Pro Plus | Audio-Technica AT2020USB+

Displays: Alienware AW2521HF & BenQ BL2420PT

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Posted · Original PosterOP
3 minutes ago, porina said:

To recap, system works with one of the sticks. The other stick, regardless of the slot it is put in, no boot. Sounds like bad ram in that case.

 

If the ram was bought new at the time of build, it will still have warranty on it. Depending on your region contact either the seller or Corsair directly.

Yeah I figured that'd be my best bet, I haven't used my PC much since I got it booting last night so I'm still a little worried that the issue might be deeper. Is it worth waiting a day or two to see if I get any more BSODs?

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12 minutes ago, HelpMeh said:

Yeah I figured that'd be my best bet, I haven't used my PC much since I got it booting last night so I'm still a little worried that the issue might be deeper. Is it worth waiting a day or two to see if I get any more BSODs?

Any new information could potentially change the diagnosis, but right now you are already a ram stick down so that needs to be replaced regardless. If the problems were elsewhere in the system, more likely both sticks would work or not work.


Main system: Asus Maximus VIII Hero, i7-6700k stock, Noctua D14, G.Skill Ripjaws V 3200 2x8GB, Gigabyte GTX 1650, Corsair HX750i, In Win 303 NVIDIA, Samsung SM951 512GB, WD Blue 1TB, HP LP2475W 1200p wide gamut

Desktop Gaming system: Asrock Z370 Pro4, i7-8086k stock, Noctua D15, Corsair Vengeance Pro RGB 3200 4x16GB, Asus Strix 1080Ti, NZXT E850 PSU, Cooler Master MasterBox 5, Optane 900p 280GB, Crucial MX200 1TB, Sandisk 960GB, Acer Predator XB241YU 1440p 144Hz G-sync

TV Gaming system: Asus X299 TUF mark 2, 7920X @ 8c8t, Noctua D15, Corsair Vengeance LPX RGB 3000 8x8GB, Gigabyte RTX 2070, Corsair HX1000i, GameMax Abyss, Samsung 970 Evo 500GB, LG OLED55B9PLA

VR system: Asus Z170I Pro Gaming, i7-6700T stock, Scythe Kozuti, Kingston Hyper-X 2666 2x8GB, Zotac 1070 FE, Corsair CX450M, Silverstone SG13, Samsung PM951 256GB, Crucial BX500 1TB, HTC Vive

Gaming laptop: Asus FX503VD, i5-7300HQ, 2x8GB DDR4, GTX 1050, Sandisk 256GB + 480GB SSD

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