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Desktop won't connect to WiFi

NiftyBoxx
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Go to solution Solved by Sprawlie,

happens to us all!

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So I got this new wifi gateway a day ago and all of my devices seem to work well with it except for my PC. It's connected to the router but it has no internet access and when I run the network diagnostics I get the image you see below. How do resolve my issue? 

IMG_20200805_173421370.jpg

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6 minutes ago, BlueScope819 said:

Firewall problems. Can you ping your router or no?

Yes I can 

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1 minute ago, NiftyBoxx said:

Yes I can 

It's reachable

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10 minutes ago, BlueScope819 said:

Firewall problems. Can you ping your router or no?

How can I fix my firewall problem?

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3 minutes ago, BlueScope819 said:

Try just for a moment to completely turn off Windows Defender and then slowly turn the settings back up until you lose internet again, try and narrow down the one setting.

Turning off windows defender doesn't seem to turn the wifi back on. 

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If my PC can ping my router, what else could it be?

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can you ping 8.8.8.8 or any internet IP you may know?

 

if yes:  you have a DNS problem

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"Human beings, who are almost unique in having the ability to learn from the experience of others, are also remarkable for their apparent disinclination to do so." - Douglas Adams

System: R9-5950x, ASUS X570-Pro, Nvidia Geforce RTX 2070s. 32GB DDR4 @ 3200mhz.

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5 minutes ago, Sprawlie said:

can you ping 8.8.8.8 or any internet IP you may know?

 

if yes:  you have a DNS problem

I got this result. So what do I do

IMG_20200805_190554914.jpg

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OK, so you can ping your gateway IP.

 

you cannot ping a public IP.

 

your gateway is not likely connected to the internet.

 

 

got into command prompt, type ipconfig and tell us the results.

 

Quote

"Human beings, who are almost unique in having the ability to learn from the experience of others, are also remarkable for their apparent disinclination to do so." - Douglas Adams

System: R9-5950x, ASUS X570-Pro, Nvidia Geforce RTX 2070s. 32GB DDR4 @ 3200mhz.

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2 minutes ago, Sprawlie said:

OK, so you can ping your gateway IP.

 

you cannot ping a public IP.

 

your gateway is not likely connected to the internet.

 

 

Huh? Then how am I able to use wifi on my phone and tablet? How do I turn the gateway on for my desktop?

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1 minute ago, NiftyBoxx said:

Huh? Then how am I able to use wifi on my phone and tablet? How do I turn the gateway on for my desktop?

We're going to need to compare some settings between devices then.

 

On the computer that can't connect. Go into your command prompt and type "ipconfig". show us the results

 

on your tablet. you will have to find the network settings that provide to you the IP address, gateway, and DNS information.

 

 

Quote

"Human beings, who are almost unique in having the ability to learn from the experience of others, are also remarkable for their apparent disinclination to do so." - Douglas Adams

System: R9-5950x, ASUS X570-Pro, Nvidia Geforce RTX 2070s. 32GB DDR4 @ 3200mhz.

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11 minutes ago, Sprawlie said:

We're going to need to compare some settings between devices then.

 

On the computer that can't connect. Go into your command prompt and type "ipconfig". show us the results

 

on your tablet. you will have to find the network settings that provide to you the IP address, gateway, and DNS information.

 

 

Here is the ipconfig results and I also tried matching the ip4 on my desktop with my iPad and nothing happened

IMG_20200805_192402215.jpg

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you're not connected to an Access point though. I may have gotten a little ahead of ourselves.

 

are you actually connected to an access point? 

 

Quote

"Human beings, who are almost unique in having the ability to learn from the experience of others, are also remarkable for their apparent disinclination to do so." - Douglas Adams

System: R9-5950x, ASUS X570-Pro, Nvidia Geforce RTX 2070s. 32GB DDR4 @ 3200mhz.

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Oh my God I'm so dumb, my VPN internet kill switch was on the whole fucking time 😂😅 my bad guys I don't know what was wrong with me 

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happens to us all!

Quote

"Human beings, who are almost unique in having the ability to learn from the experience of others, are also remarkable for their apparent disinclination to do so." - Douglas Adams

System: R9-5950x, ASUS X570-Pro, Nvidia Geforce RTX 2070s. 32GB DDR4 @ 3200mhz.

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