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jetstarkiller

Brand new pc = big problem

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Posted · Original PosterOP

Hello everyone, 

 

I have been facing an issue with my build.

I used to have a 6700k, 16gb 2666mhz ram (corsair), titan x pascal. After having blue screen after blue screen I decided to start from scratch apart for the gpu.

Long story short I decided to make a itx build so I ordered 2 8gb stick of ram, AMD 3700x, asrock 570x itx, seasonic sx800, and a new nvme (crucial). I put everything together, install windows and I get random freeze that forced me to reset the pc... 

So I decided to install the new bios update, update windows, and update the nvidia drivers (I still used my titan x). Nothing change my pc randomly freeze even when I am just downloading a file like the .exe for steam. 
I thought that it could be my gpu so I ordered a 2080 super and hoped that my nightmare would be done. I was wrong it still freeze... everything is brand new. I can still return everything but would love to pin point the issue... 

 

thanks in advance for the help

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Did you DDU the the Titan drivers before installing the 2080 Super? If you are in Windows run DDU then reinstall Geforce Experience and get the drivers again and see if that fixes it.


Main Desktop: CPU - I9-9900k @5ghz | Mobo - Gigabyte Z390 Aorus Master | GPU - Asus ROG STRIX 2080ti OC RAM - G.Skill Trident Z RGB 16GB 3200mhz | AIO - H100i Pro RGB | PSU - Evga 850 GQ | Case - Fractal Design Meshify C White | Storage - Samsung 970 Pro M.2 NVME SSD 512GB / Sabrent Rocket 1TB NVME SSD / Samsung 860 Evo Pro 500GB / Seagate 2TB Firecuda Hybrid Drive |

 

TV Streaming PC: Intel Nuc CPU - i7 8th Gen | RAM - 16GB DDR4 2666mhz | Storage - 256GB WD Black M.2 NVME SSD |

 

Phone: Samsung Galaxy S10+ - Ceramic White 512GB |

 

If you ask for a Mid Tower case recommend, I will 90% of the time recommend the Fractal Design Meshify C or S2.

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Posted · Original PosterOP
4 minutes ago, SpookyCitrus said:

Did you DDU the the Titan drivers before installing the 2080 Super? If you are in Windows run DDU then reinstall Geforce Experience and get the drivers again and see if that fixes it.

I did. What is weird is that it is randomly freezing with either graphic cards even after updating the drivers for either graphic cards. Also most of the time I don't even have the time to download the drivers before it froze. I managed to do after the 5th time... and installed it after 4 freeze... it is still freezing 

 

Also Temps seems ok. I have the alphacool aio 140mm and idle temps are mid 40 and Gpu temps are like low 30 at idle.

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3 minutes ago, jetstarkiller said:

I did. What is weird is that it is randomly freezing with either graphic cards even after updating the drivers for either graphic cards. 

 

Also Temps seems ok. I have the alphacool aio 140mm and idle temps are mid 40 and Gpu temps are like low 30 at idle.

The only thing I can really think of trying is reseating the CPU and Ram. Depending on the ram you got it could be incompatible with the board, did you check the QVL before purchasing? If it still has the issue after reseating the CPU and Ram, try your old ram kit and see if it still freezes.


Main Desktop: CPU - I9-9900k @5ghz | Mobo - Gigabyte Z390 Aorus Master | GPU - Asus ROG STRIX 2080ti OC RAM - G.Skill Trident Z RGB 16GB 3200mhz | AIO - H100i Pro RGB | PSU - Evga 850 GQ | Case - Fractal Design Meshify C White | Storage - Samsung 970 Pro M.2 NVME SSD 512GB / Sabrent Rocket 1TB NVME SSD / Samsung 860 Evo Pro 500GB / Seagate 2TB Firecuda Hybrid Drive |

 

TV Streaming PC: Intel Nuc CPU - i7 8th Gen | RAM - 16GB DDR4 2666mhz | Storage - 256GB WD Black M.2 NVME SSD |

 

Phone: Samsung Galaxy S10+ - Ceramic White 512GB |

 

If you ask for a Mid Tower case recommend, I will 90% of the time recommend the Fractal Design Meshify C or S2.

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Posted · Original PosterOP
1 minute ago, SpookyCitrus said:

The only thing I can really think of trying is reseating the CPU and Ram. Depending on the ram you got it could be incompatible with the board, did you check the QVL before purchasing? If it still has the issue after reseating the CPU and Ram, try your old ram kit and see if it still freezes.

I have reseated the ram and CPU as the first AS rock I received was refurbished and got a brand new one thinking that I got a bad mobo... 

I definitely did not check the QVL. I did not even know that it was a thing... but should that be an issue if not overclock? I have either the vengeance lpx 2666mhz or Adata XPG 3000mhz. I am going to try install the vengeance kit. 

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pull one ram stick out of the machine and run it with 1 stick , try each stick alone in the machine. see if that stops the crashing

If it stabilizes it we can go from there. dont bother running memtest just try the stick alone

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Change the CPU LLC to manual mode and use an increased setting and see if that helps. 

 

If the issue clears up or goes away completely, return the board and pick something else.


Cpu-z validation list.

Spoiler

 

     FREQUENCY   HARDWARE COOLING WR GL HW CP    
1.   7685.4 MHz   AMD FX-8300 LN2   0pts   41.3pts
 
7.9pts 21pts    
2.   7284.9 MHz   AMD FX-4300 LN2   0pts   0pts   7.3pts 0pts    
3.   6912.1 MHz   AMD FX-4170 LN2   0pts   0pts   6pts 0pts    
4.   6375.1 MHz   AMD Phenom II X4 980 BE LN2   0pts   0pts   4.4pts 0pts    
5.   6220.8 MHz   AMD FX-4350 Dice   0pts   0pts   2.6pts 0pts    
6.   6118.4 MHz   AMD FX-8350 Dice   0pts   0pts   0.4pts 0pts    
7.   6100.2 MHz   AMD Phenom II X4 955 BE LN2   0pts   0pts   11.2pts 0pts    
8.   6022.9 MHz   AMD FX-8370E Dice   0pts   0pts   0.2pts 0pts    
9.   5718 MHz   AMD FX-9590 H2O   0pts   0pts   0.4pts 0pts    
10.   5454 MHz   AMD Phenom II X4 960T BE Stock   0pts   0pts   3.1pts 0pts    
11.   5319.2 MHz   AMD Phenom II X2 565 BE LN2   0pts   0pts   0.4pts 0pts    
12.   5202.5 MHz   Intel Core i7 3770K H2O   0pts   0pts   0.2pts 0pts    
13.   5100 MHz   AMD Phenom II X3 720 BE LN2   0pts   0pts   9.5pts 0pts    
14.   5001.6 MHz   Intel Core i5 2500K H2O   0pts   0pts   11.9pts 0pts    
15.   4680.3 MHz   AMD FX-4100 Stock   0pts   0pts   0.2pts 1pts    
16.   4490.4 MHz   AMD Ryzen 7 2700X Stock   0pts   0pts   0.4pts 0pts    
17.   4400.2 MHz   AMD Phenom II X4 940 BE LN2   0pts   0pts   0.2pts 0pts    
18.   4391.1 MHz   AMD Athlon 220GE Stock   0pts   0pts   1.9pts 0pts    
19.   4389.5 MHz   AMD Ryzen 3 1200 (Summit Ridge) Chilled   0pts   0pts   3pts 0pts    
20.   4266.4 MHz   AMD Athlon 200GE     0pts   0pts   1.8pts 0pts    
21.   4237.5 MHz   AMD Phenom II X4 965 BE H2O   0pts   0pts   0.2pts 0pts    
22.   4197.5 MHz   Intel Core i5 4690K Stock   0pts   0pts   0.4pts 0pts    
23.   4185.8 MHz   Intel Pentium 4 521 H2O   0pts   0pts   0.4pts 0pts    
24.   4125.6 MHz   AMD Phenom II X2 550 BE Air   0pts   0pts   0.4pts 0pts    
25.   4116 MHz   Intel Pentium D 820 H2O   0pts   0pts   0.4pts 0pts    
26.   4077.3 MHz   AMD Athlon II X2 255 H2O   0pts   0pts   0.2pts 0pts    
27.   4063.9 MHz   AMD Athlon 64 X2 6400+ (Windsor) Dice   0pts   0pts   11.9pts 1pts    
28.   4045.7 MHz   AMD Phenom II X3 B73 Air   0pts   0pts   1.1pts 0pts    
29.   4005.6 MHz   AMD Athlon II X2 250 Dice   0pts   0pts   0.4pts 0pts    
30.   3915.1 MHz   AMD A8-3850 H2O   0pts   0pts   0.2pts 0pts    
31.   3848 MHz   AMD Athlon 64 LE-1640 (Orleans) Dice   0pts   0pts   9.8pts 0pts    
32.   3767.5 MHz   AMD E2-3200 Air   0pts   0pts   1.9pts 0pts    
33.   3750.4 MHz   AMD Athlon 64 X2 6000+ (Windsor) Dice   0pts   0pts   15.5pts 0pts    
34.   3600.1 MHz   AMD A4-3300 Air   0pts   0pts   1.1pts 0pts    
35.   3542.6 MHz   AMD Athlon 64 X2 4400+ (Brisbane) H2O   0pts   0pts   10.2pts 0pts    
36.   3538.3 MHz   AMD Athlon 64 X2 4050e H2O   0pts   0pts   5.3pts 0pts    
37.   3511.8 MHz   Intel Celeron 2.7Ghz (Northwood) H2O   0pts   0pts   1.1pts 0pts    
38.   3495.3 MHz   AMD Athlon X2 7850 BE H2O   0pts   0pts   2.6pts 0pts    
39.   3475.3 MHz   AMD Athlon 64 X2 4000+ (Brisbane) H2O   0pts   0pts   24.3pts 0pts    
40.   3430.7 MHz   AMD Sempron LE-1100 LN2   0pts   0pts   8.9pts 0pts    
41.   3430.4 MHz   AMD Athlon 64 LE-1660 (Lima) H2O   0pts   0pts   0.4pts 0pts    
42.   3410.7 MHz   AMD Athlon 64 FX-62 (Windsor) Dice   0pts   0pts   1.1pts 0pts    
43.   3399.3 MHz   AMD Opteron 146 (Venus, s939) Chilled   0pts   0pts   12.1pts 0pts    
44.   3355.1 MHz   AMD Mobile Athlon 64 4000+ (Newark) Dice   0pts   0pts   1.4pts 0pts    
45.   3342 MHz   Intel Pentium 4 2.4Ghz (Northwood, 200 FSB) Stock   0pts   0pts   0.2pts 0pts    
46.   3333.8 MHz   AMD Sempron X2 2200     0pts   0pts   1.1pts 0pts    
47.   3300.9 MHz   AMD Athlon 64 X2 BE-2400 H2O   0pts   0pts   2.9pts 0pts    
48.   3255.3 MHz   AMD Athlon 64 3400+ (Venice, s939) Dice   0pts   0pts   5.7pts 0pts    
49.   3220.7 MHz   AMD Athlon 64 X2 BE-2300 H2O   0pts   0pts   2.9pts 0pts    
50.   3208.5 MHz   AMD Sempron 3100+ (S754, Paris) LN2   0pts   0pts   11.4pts 0pts    
51.   3193.5 MHz   AMD Ryzen 5 1400 Air   0pts   0pts   0.4pts 0pts    
52.   3190.2 MHz   AMD Athlon 64 X2 4200+ (Brisbane) Air   0pts   0pts   3.1pts 0pts    
53.   3180.4 MHz   AMD Athlon 64 3800+ (Orleans) H2O   0pts   0pts   7.5pts 0pts    
54.   3165.5 MHz   AMD Opteron 148 (Venus, s939) H2O   0pts   0pts   4.6pts 0pts    
55.   3162.6 MHz   AMD Athlon 64 X2 4450B Air   0pts   0pts   0.7pts 0pts    
56.   3159.4 MHz   AMD Athlon 64 X2 5200+ (Windsor) H2O   0pts   0pts   4.2pts 0pts    
57.   3157.1 MHz   Intel Pentium 4 2.4Ghz (Northwood, 133 FSB) H2O   0pts   0pts   0.2pts 0pts    
58.   3150.1 MHz   AMD Opteron 1210 H2O   0pts   0pts   1.5pts 0pts    
59.   3109.9 MHz   AMD Athlon X2 7750 BE H2O   0pts   0pts   0.4pts 0pts    
60.   3096.2 MHz   AMD Opteron 165 Air   0pts   0pts   13.8pts 0pts    
61.   3089.5 MHz   AMD Sempron 2800+ (Palermo) Chilled   0pts   0pts   17.4pts 0pts    
62.   3060.9 MHz   AMD Athlon 64 X2 3800+ (Windsor) H2O   0pts   0pts   1.4pts 0pts    
63.   3050.3 MHz   AMD Sempron 3400+ (Manila) H2O   0pts   0pts   6.1pts 0pts    
64.   3032.8 MHz   AMD Athlon 64 3200+ (Venice, s939) H2O   0pts   0pts   7.1pts 0pts    
65.   3009.2 MHz   AMD Phenom X4 9850 BE H2O   0pts   0pts   0.2pts 0pts    
66.   2900.2 MHz   AMD Athlon 64 X2 3800+ (Manchester) H2O   0pts   0pts   2.9pts 0pts    
67.   2900.2 MHz   AMD Sempron 3600+ (Manila) H2O   0pts   0pts   2.7pts 0pts    
68.   2894.4 MHz   AMD Opteron 850 (Sledgehammer) Air   0pts   0pts   1.9pts 0pts    
69.   2892.6 MHz   AMD Opteron 1389 Stock   0pts   0pts   0.4pts 0pts    
70.   2846.8 MHz   AMD Opteron 875 H2O   0pts   0pts   1.9pts 0pts    
71.   2799.7 MHz   AMD Sempron 3000+ (S754, Palermo) LN2   0pts   0pts   6.7pts 0pts    
72.   2761.2 MHz   AMD Opteron 250 (Troy) H2O   0pts   0pts   0.4pts 0pts    
73.   2750.1 MHz   AMD Athlon X2 5000+ H2O   0pts   0pts   0.2pts 0pts    
74.   2730.6 MHz   AMD Athlon XP 2400+ (Thoroughbred) Chilled   0pts   0pts   7.5pts 0pts    
75.   2584 MHz   AMD Turion 64 ML-30 H2O   0pts   0pts   1.9pts 0pts    
76.   2511.3 MHz   AMD Sempron 2500+ (Palermo) LN2   0pts   0pts   6.9pts 0pts    
77.   2506.6 MHz   AMD Opteron 846 (Sledgehammer) Air   0pts   0pts   1.1pts 0pts    
78.   2500 MHz   AMD Opteron 246 (Troy) H2O   0pts   0pts   1.1pts 0pts    
79.   2500 MHz   AMD Opteron 270 H2O   0pts   0pts   1.1pts 0pts    
80.   2495.8 MHz   AMD Turion II N530 Stock   0pts   0pts   0.7pts 0pts    
81.   2494 MHz   Intel Core i5 5200U Stock   0pts   0pts   3.1pts 0pts    
82.   2416.2 MHz   AMD Athlon 64 2650e Air   0pts   0pts   0.2pts 0pts    
83.   2400.4 MHz   AMD Opteron 248 (Sledgehammer) H2O   0pts   0pts   0.7pts 0pts    
84.   2296.2 MHz   AMD Turion II P520 Stock   0pts   0pts   1.1pts 0pts    
85.   2294.1 MHz   AMD Phenom X3 8600B Stock   0pts   0pts   0.2pts 0pts    
86.   2291.6 MHz   AMD Opteron 246 EE (Sledgehammer) H2O   0pts   0pts   0.7pts 0pts    
87.   2240.5 MHz   AMD Opteron 246 (Sledgehammer) H2O   0pts   0pts   0.4pts 0pts    
88.   2233.7 MHz   Intel Pentium 4 1.8Ghz (s478) Dice   0pts   0pts   0.8pts 0pts    
89.   2200.9 MHz   Intel Celeron 1.7Ghz (Willamette) H2O   0pts   0pts   0.4pts 0pts    
90.   2129.8 MHz   Intel Pentium 4 1.7Ghz (s478) H2O   0pts   0pts   0.4pts 0pts    
91.   2033.3 MHz   Intel Pentium 4 1.6Ghz (s478) H2O   0pts   0pts   0.2pts 0pts    
92.   1680.2 MHz   Intel Celeron G440 Stock   0pts   0pts   3pts 0pts    
93.   1680.1 MHz   AMD Opteron 840 (Sledgehammer) Air   0pts   0pts   1.1pts 0pts    
94.   1200 MHz   MediaTek MT6589M 1200MHz Stock   0pts   0pts   1.9pts 0pts    
95.   1197 MHz   Intel Pentium E2180 Stock   0pts   0pts   0.2pts 0pts    
96.   1024 MHz   Qualcomm Snapdragon S2 MSM8255 1024MHz Stock   0pts   0pts   1.9pts 0pts    
97.   447.7 MHz   Intel Mobile Pentium III 450Mhz Stock   0pts   0pts   1pts 0pts    
98.   333.1 MHz   Intel Celeron 333MHz (Mendocino, Slot 1) Stock   0pts   0pts   0.2pts 0pts    

 

 

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Posted · Original PosterOP
6 minutes ago, ShrimpBrime said:

Change the CPU LLC to manual mode and use an increased setting and see if that helps. 

 

If the issue clears up or goes away completely, return the board and pick something else.

Well how likely did I get 2 bad mobo including a brand new one... 

also the choices for itx format for the 3700x is like 3 or 4 mobo and the asrock is the only reasonably priced one.

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Posted · Original PosterOP

Ok so here is a quick update. I have removed a stick of ram, reinstalled windows 10, updated windows 10, and installing the Nvidia drivers. 

If it is still stable how do I figured if I have a bad stick of ram or a bad mobo? 

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Posted · Original PosterOP

Ok so it seems that temps are kind of weird. While installing the drivers for Nvidia (Finally successfully) the cpu temps went to 68.5c that seems high for just an install. Isn't it? 

 

It does seems (finger crossed) more stable with 1 stick and new windows install. 

I am installing games to see if that "push" the machine to freeze. 

Is there anything else I should be doing to test the other stick apart from replacing the stick? 

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