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Fiio K5 DAC/AMP wont work Win 10

Johnny_Visna

Hello, 
so yeah i bought the Fiio K5, but when i connect it to pc (Windows 10 v1909 ) through USB cable it won't show up, not even the popup about the new device. 
I've installed the driver but it shows the No device Connected greyed out.

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Also, it's not showing in device manager in the sound adapter category. 
I found that the cable might be the problem so i bought a new one and tested it but with no luck. I tried different ports in the PC 2.0, 3.0 no succes. 
I've tested this on 3 computers (All windows 10 machines). 

If anyone have som clue how to fix it i would appreciate it, because it drives me crazy :D Thanks 
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Just RMA it. They might have sent you a defective model

My life

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It's the k5. 

 

Yeah I've been thinking that it might be broken piece but I've seen alot of people online complaining about dac connected to windows.

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