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Oceanicer

Laptop keyboard works in BIOS but not Windows

On 12/9/2019 at 4:05 PM, Oceanicer said:

Bump, problem still persists

Solved, found original manufacturers windows recovery file.

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Posted · Original PosterOP

Lenovo legion y7000p laptop

 

Occurred after doing a driver update

 

I've uninstalled drivers, updated them, even wiped all my data and did a full reformat and fresh windows install, still no luck.

 

Fn+volume up/volume down works

Fn+trackpad works

Fn+keyboard backlight brightness works

 

Everything else does not, caps lock and num lock don't light up when pressed either

 

Doesn't work in safe mode, but works as intended prior to windows boot and in bios

 

Didn't work during my fresh installation set up

 

Don't have a 2nd keyboard to test but if I bind letters to my extra mouse buttons they do work

 

Normally I can figure these things out but this ones stumping me.. Any help greatly appreciated

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Posted · Original PosterOP
10 hours ago, F Ahmed said:

Use a different USB port and wait for the drivers to automatically install. Maybe the USB drivers are not installed

I'm regarding the built in keyboard that's on the laptop, I did find another keyboard to test and it works. 

 

Device manager shows 2 of the same keyboard devices using the same drivers and they seem to work with the USB keyboard but not the original on the laptop. 

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Posted · Original PosterOP · Best Answer
On 12/9/2019 at 4:05 PM, Oceanicer said:

Bump, problem still persists

Solved, found original manufacturers windows recovery file.

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