Pc HUGE performance drop randomly

[cryptomode]

I play overwatch and recently have had a massive issue with performance and was wondering if someone can help me out. i am attempting to give as much info as i can on the situation so that people can give answers soon without having to ask for more info

How it started: i use a cyberpower pc and when attempting update the bios (i didnt actually see the option for updating bios so i didnt update it) i saw something called "game mode" which adds 400 mhz to your overall performance, i thought that since it was built into the pc and that i occasionally drop from 144 to 100 it would be something i should turn on. After i booted back up i saw a major drop in just about everything including just browsing around the desktop so i went back to the bios and turned it off, this slightly fixed the issue however i noticed when playing overwatch instead of hitting 144 fps almost all the time i was running on 80 - 90 with drops to 50. 

 

So i wanted to see if by doing this i somehow hurt my cpu and i installed 2 amd programs aswell as msi afterburner to look into my usage, i was at around 50% cpu usage and all the applications had fluctuating gpu usage. (0 - 100%)

also i was able to play at 80 fps so i played for a day and then i restarted again and was stuck at around 20 fps.

 

What i have tried:

- overclocking

- closing all programs that arent the software i want to run

- removing several programs that might have a hinderance on my frame rate

- uninstalling and reinstalling amd gaming software

- defragmenting hard drive

- doing windows memory check

- cleaning out temp files

- checking my temps

 

what i havent tried: 

-dmos reset

-windows 10 clean install

 

My specs: 

amd radeon rx 80

amd ryzen 5 1400 quad core

gskill ripjaws 2400 8 gb ddr4 ram

B350M BAZOOKA (MS-7A38)

 

 

[SenKa]

Overwatch has a lot (and I mean a LOT) of bugs, so I wouldn't be surprised if the issue is localized within that game.

 

Have you tried verifying the install? Reinstalling?

 

Are those CPU/GPU usage figures at idle or while gaming?

[cryptomode]

Thank you for the response, after uninstalling and reinstalling the game im still having the issue. any other ideas?

 

[TekSupport]

3 hours ago, cryptomode said:

Thank you for the response, after uninstalling and reinstalling the game im still having the issue. any other ideas?

 

You should use the following tool to check the stats for your PC Hardware while in the Game.

HWiNFO

 

You can also stress test your components with the following tools and comparing them with the same hardware info others have posted online.

CPU-Z

GPU-Z

CrystalDiskInfo

 

[cryptomode]

im not fully adept on using the software but from what i saw im getting around 800 when i stress the cpu on cpu z and im hitting either 0% or 100% gpu usage when playing.