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Add system model name

tomhay
By tomhay
in Troubleshooting
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I have an Msi gs63 stealth 8rd and been having problem with the Steelseries engine not showing my keyboard. After some help with steelseries support, they said:

" This looks like an issue with your system model name being blank. Unfortunately you will have to reach out to MSI for a solution. I'm so sorry for this, but the system is not reporting what model laptop you have so the software does not know that there is a keyboard connected."

 

So how do i add my system model name?

Screenshot (15).png

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