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FirstMateCapnJamesMchord

Computer won't get past bios logo screen unless PSU was turned off after shutdown.

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Posted · Original PosterOP

I have a computer that when the power supply is not turned off after it is shutdown, when I press the power button it will boot and get to the bios logo screen then stay there forever and I have to force shut down.  However the permanent fix I have found was simply turning off the power supply every time I shut the computer down.

I gave this computer to someone else and I'm sure they don't want to keep turning off the PSU after every shutdown so what is causing this issue and how can I fix it without my current fix?

Sorry I am bad at explaining things coherently...

 

Specs if needed:

Asus B450 prime plus
Ryzen 5 2600

2x8 16GB 3200MHz DDR4 dual channel

XFX AMD RX 590

2 Sandisk 250GB SSD

1 120GB Corsair nvme m.2 with windows 10

EVGA 700 Bronze PSU

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What was done as far as troubleshooting goes?

 

First thing I would try is a CMOS reset, then maye change the CMOS battery.


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My Gaming Rig - Motherboard: MSI Z370-A PRO CPU: i7-8700 RAM: 32GB DDR4 2400(4x8GB) GPU: Gigabyte GTX 1060 3GB OS SSD: 240GB Avexir E100 Storage: 1x 1TB Seagate PSU: Seasonic G650 OS: Windows 10 Pro 64bits Monitor: Acer 21in G205H + Lenovo 21in

 

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Posted · Original PosterOP
17 minutes ago, wkdpaul said:

What was done as far as troubleshooting goes?

 

First thing I would try is a CMOS reset, then maye change the CMOS battery.

Well normally I always turn off PSU but when I first got the computer I tried skipping it and it would do the issue I described then I forced shutdown and turned off PSU and it worked.  I tested it a few times to make sure PSU turn off would fix it.

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