Computer won't get past bios logo screen unless PSU was turned off after shutdown.

[FirstMateCapnJamesMchord]

I have a computer that when the power supply is not turned off after it is shutdown, when I press the power button it will boot and get to the bios logo screen then stay there forever and I have to force shut down.  However the permanent fix I have found was simply turning off the power supply every time I shut the computer down.

I gave this computer to someone else and I'm sure they don't want to keep turning off the PSU after every shutdown so what is causing this issue and how can I fix it without my current fix?

Sorry I am bad at explaining things coherently...

 

Specs if needed:

Asus B450 prime plus
Ryzen 5 2600

2x8 16GB 3200MHz DDR4 dual channel

XFX AMD RX 590

2 Sandisk 250GB SSD

1 120GB Corsair nvme m.2 with windows 10

EVGA 700 Bronze PSU

[WkdPaul]

What was done as far as troubleshooting goes?

 

First thing I would try is a CMOS reset, then maye change the CMOS battery.

[FirstMateCapnJamesMchord]

17 minutes ago, wkdpaul said:

What was done as far as troubleshooting goes?

 

First thing I would try is a CMOS reset, then maye change the CMOS battery.

Well normally I always turn off PSU but when I first got the computer I tried skipping it and it would do the issue I described then I forced shutdown and turned off PSU and it worked.  I tested it a few times to make sure PSU turn off would fix it.

[FirstMateCapnJamesMchord]

2 hours ago, wkdpaul said:

What was done as far as troubleshooting goes?

 

First thing I would try is a CMOS reset, then maye change the CMOS battery.

It's not a bios setting I changed.  It's always done this.