(XPS 15) Windows stops working all of a sudden (Wi-Fi, Some UI)

[rendeRX]

Hello, I'm having this issue once every two weeks where windows gives me "No connections available" and some windows apps and UI stops working, like task manager, settings, and start menu.

 

The PC isn't frozen completely like how it would be if memory/cpu usage is full, but some apps and things won't open and are frozen and I'm able to move mouse click on things etc.

 

Restarting it immediately solves the problem but it's a new laptop and I don't want to ignore issues that might hurt in the long run.

 

Does anyone know what could be causing it? (Dell XPS 15 9570)

[genexis_x]

Full spec?

 

Might want to do a clean Windows install

[Super Spartan]

11 hours ago, rendeRX said:

Hello, I'm having this issue once every two weeks where windows gives me "No connections available" and some windows apps and UI stops working, like task manager, settings, and start menu.

 

The PC isn't frozen completely like how it would be if memory/cpu usage is full, but some apps and things won't open and are frozen and I'm able to move mouse click on things etc.

 

Restarting it immediately solves the problem but it's a new laptop and I don't want to ignore issues that might hurt in the long run.

 

Does anyone know what could be causing it? (Dell XPS 15 9570)

Have you done all Windows updates?

 

Make sure you have all the updated drivers from here: https://www.dell.com/support/home/us/en/19/product-support/product/xps-15-9570-laptop/drivers