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About wkdpaul

Contact Methods

  • Steam
  • Xbox Live
  • Twitter

Profile Information

  • Gender
  • Location
    Montreal, Qc


  • CPU
  • Motherboard
    MSI Z370-A PRO
  • RAM
    32GB DDR4 2400 (4x8GB)
  • GPU
    Gigabyte GTX 1060 3GB
  • Case
    Phanteks P400S Special Edition White
  • Storage
    240GB Avexir SSD + 1x 1TB Seagate
  • PSU
    Seasonic G650
  • Display(s)
    Acer G205H 21in + Lenovo 21in
  • Cooling
    DeepCool NEPTWIN
  • Keyboard
    Cooler Master Devastator II
  • Mouse
    Cooler Master Devastator II
  • Sound
    Realtek (integrated)
  • Operating System
    Win 10 64bits
  • PCPartPicker URL

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Single Status Update

See all updates by wkdpaul

  1. Friday ; I get a ticket escalation, it's to recover a folder that's been deleted accidentally.


    * I recover the folder during the weekend *


    Monday ; I close the ticket and give the path to the recovered folder (user had already made a new folder with the same name, containing similarly named files)


    Today ; I get a ticket to recover a folder ... the same folder ... erased "accidentally" by the same person ... I see a pattern here! 🤔


    * recovers the folder, but not before removing her access to delete the folder *

    * close the ticket *


    1. Show previous comments  5 more
    2. wkdpaul



      That's a possibility that I'm not the one that gets the ticket to give her back access to delete that folder


      ... I wish I could add note one group / user combo, so that the next admin that tries to assign the "full access" group for that folder get a warning "hey, she deleted that folder twice, in 4 days, maybe don't give her access to do that again!"





      Worked retail when I was young, that's way worse IMO. People are horrible to retail workers and restaurant staff ! :(

      At least with IT, there's very little "bad" people, but a lot of "dumb" people ;)

    3. Windows7ge


      I'm not sure which I'd prefer. The uneducated people I deal with here on the forum already infuriate me. I can't count how many times I've said "Just let me do it." in my head despite knowing that's not an option.

    4. BlueChinchillaEatingDorito


      "Dumb people"
      Yes indeed. I had a client before where every time she puts in a request, she would type up a giant story as to why this needs to be done. Like ma'am, I get it, you have new employee and they need a user account. I don't need to know when the interview was, which other company they're coming from, or what they'll be doing with each shared folder access. 🤦‍♂️