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LG no longer commited to upgrading the G2 to Lollipop

PeskyEscky
By PeskyEscky
in Phones and Tablets
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Posted

So after waiting for months to get the Android 5 Lollipop 5 upgrade that LG had promised for my G2, I contacted their customer support and got this response:

 

 

 

I can only apologise, due to the hardware constraints in the G2 it will not be upgraded to Lollipop. When this was released we were under the impression that it would be introduced to the G2 however as this has been out for months it is not going to be upgraded. Unfortunately this will not change. 

 

LG had previously said they would provide an update, and why not, the G2 is no slouch, with a Snapdragon 800 and 2GB RAM. It was the top of the range phone when it was released in September 2013. Yet 18 months later and its now at its end.

 

I certainly won't be buying another LG, I hope that other manufacturers at least stick to what they say.

 

Do you know of any other high-end phones which won't get the update?

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Lollipop sucks anyway. 

 

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"Hardware constraints" is absolute BS. The G2 is just a glorified Nexus 5. Heck even the Moto E has no problem running Lollipop. LG you're not fooling anyone.

"Rawr XD"

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"Hardware constraints" is absolute BS. The G2 is just a glorified Nexus 5. Heck even the Moto E has no problem running Lollipop. LG you're not fooling anyone.

 

Exactly my thoughts. Really not a happy customer!

 

 

The G2 is getting Lollipop, at least the T-Mobile version is. It's still in testing.

 

http://www.androidcentral.com/t-mobile-lg-g2-and-lg-g3-lollipop-update-moves-t-mobile-testing

 

Perhaps thats only for the US, it was LG UK that replied to my question, so maybe its Europe that won't get it.

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Posted (edited)

what costumer support? you are trolled hard.korean version lg g2 got lollipop a few months back. on xda there is the ofifcial verizon rom leaked and someone from vietnam leaked the official lollipop 5.0.2 for the international version D802 but ofc it got taken down by lg http://www.reddit.com/r/lgg2/comments/2znojb/what_happened_with_leaked_502_lollipop_d802/

 

also lg india finally made it official that it will get lollipop in q2.the g2 in india is the d802 international http://www.gsmarena.com/lg_india_confirms_android_50_lollipop_for_g2_april-news-11637.php

 

so its comming

Edited by s3ns3
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Perhaps thats only for the US, it was LG UK that replied to my question, so maybe its Europe that won't get it.

Next time please get some sure proof or use some kind of trusted website to base your thread off of. 

COMIC SANS

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you can stay updated with news on g2 lollipop in this xda thread. just read the first post the rest is offtopic with users testing the leaked lollipop.huge mess

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Next time please get some sure proof or use some kind of trusted website to base your thread off of. 

qAKqz1n.png

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Lollipop sucks anyway. 

Why so? I prefer it to Kitkat.

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To be honest this is one thing which makes me feel that Apple still has the best platform for longevity with regards to software upgrades as the OEMs of Android seems to be able to do whatever they like.

 

Oh we will promise this but we won't do it and we'll blame the hardware.

 

Basicly this is the reason:

 

We (LG) Can not be arsed to support our 18 month old phone so go buy a new one.

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You are not missing much, its killed my nexus 4 battery life. trust me you dont want it.

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You are not missing much. I have tried lollipop but prefer Kitkat over it.

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due to the hardware constraints in the G2 it will not be upgraded to Lollipop

 

In the meantime Korean Optimus G Pro with Snapdragon 600 is laughing laughing their ass out, ggwp LG

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Heyyo,

"Hardware constraints" is absolute BS. The G2 is just a glorified Nexus 5. Heck even the Moto E has no problem running Lollipop. LG you're not fooling anyone.

Yeh, lol my HTC One M7 with a Qualcomm Snapdragon 600 on 5.0.2 without issue and there's devices on the low-end Snapdragon 400 series that run lollipop... that and I'm sure Android has been ported to even older devices like I've seen Samsung Galaxy S3's on Lollipop from Cyanogen ROMs I think. :P

 

To be honest this is one thing which makes me feel that Apple still has the best platform for longevity with regards to software upgrades as the OEMs of Android seems to be able to do whatever they like.

Yeah... at the risk of your WiFi chip frying during the update like my iPhone 4S did going from 6.1.3 to 7.0.2... so I gave the middle finger to apple and got an HTC One M7 and WOW am I glad I did. I've enjoyed the One M7 a lot more than even my ol' iPhone 3Gs and that thing was awesome at the time. iOS 7.0.2 ruined my iPhone 4S not just for the WiFi chip but it ran TERRIBLE compared to iOS 6.1.3... NEVER am I getting an iPhone. They screwed me over quite royally.

 

Why so? I prefer it to Kitkat.

Same. There is a silly memory leak on Lollipop... but same crap iPhones had when going to iOS 7.0... so many complained about performance issues a

 

due to the hardware constraints in the G2 it will not be upgraded to Lollipop

 

In the meantime Korean Optimus G Pro with Snapdragon 600 is laughing laughing their ass out, ggwp LG

Yeah, that's some terrible customer support... then again, maybe they were just going off a spreadsheet of answers not promising anything and then maybe surprising people if Lollipop does come to the LG G2 to them.

That's one thing I love about HTC... quite open communication. You can see how far along the update process it is, development, testing, certification and release. :)

The best for Android updates outside of the Nexus lineup is still Motorola though.

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Yeah... at the risk of your WiFi chip frying during the update like my iPhone 4S did going from 6.1.3 to 7.0.2... so I gave the middle finger to apple and got an HTC One M7 and WOW am I glad I did. I've enjoyed the One M7 a lot more than even my ol' iPhone 3Gs and that thing was awesome at the time. iOS 7.0.2 ruined my iPhone 4S not just for the WiFi chip but it ran TERRIBLE compared to iOS 6.1.3... NEVER am I getting an iPhone. They screwed me over quite royally.

 

Well you just had a bit of bad luck as I owned iPhones since the 1st Generation iPhone (Had 4GB of Memory  :lol: ) Overall I had the 1st Gen, 3G, 4,4S and 5 until I switched to Android because I got bored :lol: 

 

My iPhone 3G Is still going strong after years of abuse off my father. Anyway my point is that none of my iPhones had an issue and they were kept up to date. 

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The new Moto E with the Snapdragon 200 has lollipop, yet the LG G2 with the 800 can't get it...

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lollipop for g2 d802 international got realeased yesterday. update through lg pc suite or wait for OTA

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