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What to do?

Paralectic
By Paralectic
in Troubleshooting
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So a computer I'm going to diagnose tonight has these issues:

 

Black screen on boot.

Random crashes and freezes.

Artifacting while browsing, mailing, watching videos and such.

 

The PC is 6 years old and the gpu is fine so that's not the issue ( I guess )

 

What could it be and how should I diagnose the problem of the computer?
I need help from the awesome community to make sure I can fix it so they will trust and recommend me for future PC-jobs.

 

Thanks!

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Posted

So a computer I'm going to diagnose tonight has these issues:

 

Black screen on boot.

Random crashes and freezes.

Artifacting while browsing, mailing, watching videos and such.

 

The PC is 6 years old and the gpu is fine so that's not the issue ( I guess )

 

What could it be and how should I diagnose the problem of the computer?

I need help from the awesome community to make sure I can fix it so they will trust and recommend me for future PC-jobs.

 

Thanks!

if it's artifacting, it's most likely the GPU

 

INTEL CORE I5 4670K | NVIDIA GTX 980 | NOCTUA NH-L9i | GIGABYTE GA-Z97X-SLI | KINGSTON 120GB V300

CM STORM QUICKFIRE TK | BENQ XL2420TE | ROCCAT SAVU | FRACTAL DEFINE R4

 

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What are the specs/model of the computer?

Not sure yet, but I assume it's a Core2Duo with a GTX 650(ti boost).

@vinyldash303

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Not sure yet, but I assume it's a Core2Duo with a GTX 650(ti boost).

@vinyldash303

Hmmm, Core 2 Duo chipsets are actually pretty hot. If you use onboard at all, it might overload the chipset.

"If it has tits or tires, at some point you will have problems with it." -@vinyldash303

this is probably the only place i'll hang out anymore: http://linustechtips.com/main/topic/274320-the-long-awaited-car-thread/

 

Current Rig: Intel Core 2 Quad Q6600, Abit IN9-32MAX nForce 680i board, Galaxy GT610 1GB DDR3 gpu, Cooler Master Mystique 632S Full ATX case, 1 2TB Seagate Barracuda SATA and 1x200gb Maxtor SATA drives, 1 LG SATA DVD drive, Windows 10. All currently runs like shit :D 

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EDIT This is also true ^^

 

Then I'd say give it a dusting and replace the thermal paste on the GPU. How new is the graphics card?

 

EDIT 2: Has the owner OC'd anything?

It's from someone who doesn't game, it's a family-pc.

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Then I would start with a dusting, and thermal paste replacement on the graphic card. Then start it up and check the temperatures on everything with HWMonitor and see if the artifacting goes away, if it doesn't start a thread in the Graphics Cards/troubleshooting forum, and give the GPU core some more voltage to work with. They guys over there generally know what they're talking about.

I'll bring my ram, gpu and hdd to check if any of mine work and I'll see.

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Smart thinking

If I fix it I get some cash and can buy something to replace my stock cooler :-)

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